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We started Kotak811 with a simple belief: banking should be for every Indian. Today we take a step forward in that vision, launching the Infinity Metal Debit Card in five colours. Why should rewards, lounges and metallic form factor be locked behind paperwork, credit scores, approvals and elite thresholds?...

20,706 views • 3 months ago •via X (Twitter)

28 Comments

Gnana Sai🦁's profile picture
Gnana Sai🦁3 months ago

@kotak811 It's really unfair not to give existing customers any upgrade options, even though some users are interested. To attract new people, you launched the card, and it's been more than a year, and it's still only for new customers. Why do you take your old users for granted?

Jay Kotak's profile picture
Jay Kotak3 months ago

@kotak811 Existing users can also upgrade. You can go to the debit card section on the Kotak811 app, press the plus button on the top right and upgrade. Please ensure you are on the latest version of the app.

Vartman's profile picture
Vartman3 months ago

@Urstruly_Gnana @kotak811 First of all, tell me how can I upgrade to super "alteast". Trying since 8 months. All in family have 811 super except me. Holding two accounts is this a problem.

Gnana Sai🦁's profile picture
Gnana Sai🦁3 months ago

@jay_kotakone @kotak811 If you have any prepaid account linked to the same account, go to branch and deactivate.

Ravi Maheshwari's profile picture
Ravi Maheshwari3 months ago

Can you ask team check for these scam on credit card 👇 Authorized agents from Kotak promising Lifetime Free (LTF) credit cards! 🚨 They call from random mobile numbers, share SMS links, tweak parameters (like feeCode in the application URL), and claim the card is LTF. But when you check with official Kotak customer care, they deny it and fees get charged later. This matches reports where URL manipulation shows LTF on screen, but the bank doesn’t honor it post-approval/KYC. Many end up fighting for waivers. Check this Reddit post

K.H.Prajwal's profile picture
K.H.Prajwal3 months ago

@kotak811 Why cant Existing costumers Order this Metal Cards , Not fair plz Give Option

Jay Kotak's profile picture
Jay Kotak3 months ago

@kotak811 Existing users can also upgrade. You can go to the debit card section on the Kotak811 app, press the plus button on the top right and upgrade. Please ensure you are on the latest version of the app.

K.H.Prajwal's profile picture
K.H.Prajwal3 months ago

@kotak811 Thank you sir 😇

Pushkar's profile picture
Pushkar3 months ago

@RonnieScrewvala @kotak811 A thoughtful step toward making premium banking experiences more accessible. It must have taken significant effort to bring together design, rewards and accessibility at this scale. Wishing the team great success with the launch.

Tarun Mangukiya's profile picture
Tarun Mangukiya3 months ago

@kotak811 Looks banging! Reminds me of @koshmoney cards. Here:

Gnana Sai🦁's profile picture
Gnana Sai🦁3 months ago

@kotak811 For those who are planning to upgrade..

Dalpat / KOSH's profile picture
Dalpat / KOSH3 months ago

@kotak811 Congrats!

bije's profile picture
bije1 month ago

@kotak811 be kind to protect indian football

Swarnava Addya's profile picture
Swarnava Addya3 months ago

@kotak811 The golden color looks top‑notch, I’m planning to open a Kotak 811 super account. One request: enable UPI payments from Kotak Liquid Fund (Direct) via 811. Also add an autosweep option to split amounts above a custom threshold between FDs and instantly redeemable liquid funds.

Saurabh Bagadia's profile picture
Saurabh Bagadia3 months ago

@kotak811 @jay_kotakone @KotakBankLtd can anyone connect me for KotakAir+ Prime Credit Card… also Color’s are good but without any proposition it seems hard to opt for same

Rohan's profile picture
Rohan3 months ago

@kotak811 Please work on a better UX for points redemptions- while 811 is a slick experience redeeming points on your Kotak card is a nightmare

वाममर्दिनी's profile picture
वाममर्दिनी3 months ago

@kotak811 Thanks sir for this. Already getting 500 Cahsback from debit card transaction. One of the best card and bank

Vitus Rodrigo's profile picture
Vitus Rodrigo2 months ago

@kotak811 No resolution provided for the application of infinity card.

Ronak's profile picture
Ronak1 month ago

@kotak811 Worst bank ever - Why lien has been marked to my father's new Kotak 811 account??????

🇮🇳 AMIT 🇮🇳's profile picture
🇮🇳 AMIT 🇮🇳3 months ago

@kotak811 I'm not getting the option to upgrade my 811 account to Super! Why this discrimination? I've been using my Kotak account for 5 to 6 years. @KotakBankLtd

Aman's profile picture
Aman3 months ago

@kotak811 The cards look absolutely stunning. Love the Gold and Rose Gold Sure these will be a hit

Aman's profile picture
Aman3 months ago

@kotak811 Can existing Metal card users switch their card for a fees? I can see the option to deposit again and order however the annual fees is 1499 instead of 399 which was promised while opening account

Sny's profile picture
Sny3 months ago

@kotak811 arey bhai customer support shi kr phle ground m jo chl rha usko adress kro 5 rang k debit card ka m kya kru

pratikd's profile picture
pratikd3 months ago

@kotak811 i was a privy league kotak customer i asked for 811 debit card they said u need to close the account and wait for 6 months, i did exactly the same had to close the account

Adi's profile picture
Adi3 months ago

@kotak811 Hey Jay I am trying to upgrade to Super 811 to get the Metal debit card but I am unable to do so. Can you suggest something?

NITENDRAKUMAR RATHOR's profile picture
NITENDRAKUMAR RATHOR3 months ago

@kotak811 Service itni bekar hai ki 1 sal ho gaya hai abhi tak solution nahi mila....@RBI pls do the needful

Prabhat's profile picture
Prabhat2 months ago

@kotak811 Bring ASBA support in 811 app

Prasanth PL's profile picture
Prasanth PL3 months ago

@kotak811 I sincerely request your intervention. My housing loan repayments were kept up to date and cleared as required. My family home has been sealed due to pending credit card dues of around ₹2 lakhs, even though I have already paid nearly ₹5 lakhs last month

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