We're currently experiencing issues with our systems meaning we can only deal with general #SLCRepayment enquiries over the telephone and on social media. We're working to fix this and will update as soon as it's been resolved. Sorry for any inconvenience this may cause.

For those of us waiting patiently (for the settlement figure) until you resolve your issues, I assume the 8% interest will be retracted for the period we are unable to repay? Thank you.

Hi. please send us a DM and we can look into your query. We are open for messages 9am-5.30pm Monday - Friday. Thanks

Hi. So if I need a final repayment figure, you can't give me this over the phone presently? Thanks

media channels for further updates. Thank you. 2/2

How much longer is it going to be down for? It's been 5 days

Hi there, we are unsure at the moment. The technology team are doing everything they can to fix this issue. I am really sorry for the inconvenience. Thanks.

When is this going to be sorted? Any time anyone asks you a question you just give a generic copy & paste response.

Hi there, The tech team are working hard to get the system back up and running but we do not have a definitive timescale at the moment. I am really sorry for the inconvenience. Thank you.

Any update on when this is going to be fixed? If you were a bank and this was happening you be taken to an ombudsman or fined. It’s been days for goodness sakes

Any update yet? It’s been almost a week.

keep an eye on our social media channels for further updates. Thank you. 2/2