"We're done with hiring humans for sales. We're done."

I will not take the bait I will not take the bait I will not take the bait

meh. i’m long senior salespeople for enterprise saas. relationships and trust matter way more in a world of slop and underdelivery.

lol yet he's on a podcast trying to sell his brand, cmon now

Never going to happen. If this guy has built 8 sales teams and he has had bad experiences with all 8 teams, then the problem isn’t the sales reps.

I guess this would be mainly for SDRs or folks generating leads? You would still need sales people to actually talk to prospects to understand their problems and help/convince them to buy a solution. I doubt companies are spending a lot money on something without talking to someone.. Haven’t watched the podcast yet

Idiotic take. When you sell ads and subscriptions to a name brand conference... sure. When you sell unknown software to businesses... you hire a ton of salespeople or you get crushed.

Lemkin .. successful guy but does not seem like a happy guy lol

SDRs are not sales people

Lenny, huge fan, we're both connected to Bob Moesta, great show with him, He was a guest in my book on Contextual Intelligence. R U interested in judging an Agentic Hackathon in February? Would love to have you as a judge.

That’s a scary direction to go down. If companies stop hiring humans for sales, they’re betting revenue on tools that can’t build trust, navigate nuance or close complex deals.

Where tf do they pay junior SDRs $150K??

Who’s taking the calls. Still humans

Is this for managing a full sales process for a prospect that has never heard of SaaStr or is this for taking inbound brand aware, qualified interest for a transactional purchase?

Replacing sales teams with AI agents isn't the end of human sales; it's the automation of the scripted mediocrity that defined the role. If a model can do your job, you weren't selling; you were just a human API.

Lmao ok

ultimately margins will go to zero - agents will negotiate with agents - perfect competition

Very soon this will be same for customer success, customer support, developers, designers..

👀

Why do so many of his sales employees quit? That was a good follow up question dude

Good to hear! The sales team's output remained constant despite personnel changes.

The tradeoff here is human debt for technical debt. An SDR is 150k, but the AI engineer needed to solve the technical issues you will run into will cost more in the short term.

You're supposed to be such a clever guy but you bring no intellectual rigour to any of your interviews. Just a techo sycophant. So disappointing.

I’m for it. For some reason sales people make me very nervous

I liked his enthusiasm, but he sells a very transactional product. I struggle to see how this would translate to more complex sales.