We’re excited to introduce the new Paystack Dashboard, rebuilt from the ground up for the first time in 10 years🚀 The new Dashboard is faster, simpler, mobile-ready, and AI-native, designed to help businesses understand what’s happening and get more done. 🧵👇🏿

Stats for nerds

At the center of the new Dashboard is an AI-native experience that lets merchants ask questions about their business. “Do I have any open disputes?” “How did last week go?” Ask, and get answers grounded in your own data as text, tables or charts.

This is just the foundation. We’ll keep improving the AI, expanding the new architecture, and shaping the Dashboard around what merchants need next. Start using the new Dashboard here ➡️

at least let me dismiss?

Feedback. I don't think test transactions should show in the visible parts of the dashboard. It can show when I switch to test mode.

Nice one, but the side navs become harder to find, I haven't get through where the my transfer tab is located

Reduce your fee also

Now let's move to improving customer service and response time, so that your customers can finally eat well.

Approve people’s business accounts or give them feedback on what the problem is?

Commendable!! This is a better, more polished product

Where’s the balance, transfers, payment pages? How do one switch back to the old dashboard?

Hi Technical Support, we've had the Weeks integration for several weeks now, but the results are not encouraging. Can I speak with someone from the technical team to troubleshoot this?

@paystack I made transferred yesterday morning from my opay to paystack account that was generated from Chowdeck….the money went successfully and you didn’t confirm the transaction which was sent successfully from my opay🥲🥲🥲

@PaystackSupport My merchant settlement for Trading Made Easy has been stuck on "Pending" since Tuesday, May 19. The total is NGN 345,279.50 from two transactions on May 18, but the funds haven't hit my bank account. I've sent an email. Please escalate this to settlements team!

@shollsman This is so cool

Your pricing is what needs redo, in my opinion.

I have a complaint...

Not a single support from you since I started using you guys years ago, not even a hamper

@shollsman Nice stuff. However, switching from live mode to test mode takes almost 1min. And I think there should be a place to switch from dark to white mode. I’m still looking for the switch though.

@diabeneyy @topboyasante

Pls Help❗ I subscribe for airtel unlimited data bundle. I got a mail from Airtel through Paystack customer service that Transaction was successful. I later got another mail from Airtel customer service that the transaction failed. I was debited and I have not been refunded.

I can’t get my food cos of your dumb network

Please can you attend to my emails over 3 weeks tomorrow is making it one month release my pending payouts.

Praise Master Jesus!!!!!

Hi Paystack, my business account has been on "Pre-Approved" for a while. I've completed all compliance requirements on my dashboard. Please can you review and update my status? Thank you.

Great work

Hello Dara It’s been months upon months since I’ve been asking Paystack to enable  payments for my accounts both: Bourffe Bakeries Ltd 371005 and Domestic Grains Mill 859218 and yet not even a response to restore it.  All documentation done. When will I be able to use it pls???

Customer support is not responding when contacted via email and via social media

Beautiful not thanks but no thanks

Your support is not responding , it’s been over a month my account got disabled cos they were asking me for a social media page I didn’t know all businesses need to have a social media page or website , my over 2m is in the account now , until I message VDM ? @paystack

dara looking sharp…

@PaystackSupport our international customers have been unable to pay with Visa and Amex cards for weeks. Multiple emails to support have gone unanswered. We are actively losing revenue. Please help us resolve this urgently

Did you guys take out the Storefront feature?

Beautiful stuff 🎉, the transfers are gone though 🥲