We've never stopped searching for ways to make mobile better for our members. But without the bad and broken things, we wouldn't have anything to fix. So thanks bad for the inspiration, but we'll take it from here. #UpToGood

Are you trying to imply that white people are usually the ones attacking black people and need to be shown otherwise? Or it's white people trying to show black people how to be good? 🤔

You are selling me unlimited Internet yet it never works. Get ya bread and butter sorted before you worry about anything else!!

Hi Chris, we understand how concerning this must be. If you want us to look into this for you, please send us a DM. - giffgaff Megan

How about sending activation codes that actually work and having agents who don’t take 24hrs to reply to a request for help with a generic link that asks you to activate the Simm. My father is terminally ill and he and his nurses need to be able to contact me

Hi there, please can you drop us a DM with more information, so we can look into this for you. - giffgaff Megan

I've had my phone hacked, my number stolen and ported to giffgaff, I've tried to report this within 10 mins, but impossible. The fraudsters are causing me untold misery, and I have no way of stopping it - shambolic and a disgrace

Hi Andy, we understand how concerned you must be. Please can you drop us a DM, so we can look into this for you? - giffgaff Megan

How come money on SIM CARD drops in value, even though,I don't text, don't phone anyone and tablet is always on WiFi 24 hrs a day Giffgaff??

Hi there. Please drop us a DM, so we can help further. - giffgaff Tasbiya

You having a laugh can't even call customer service or support

We're a web based company Andrew, so there is no contact number to call us on. If you're having issues with your service, please send us a DM and we can assist you further. - giffgaff Jeanette