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Extremely disappointed with @MTNGhana customer service! My phone and MTN SIM card were stolen last Thursday. Immediately called to block it, went to their distant Atonsu office over the weekend to retrieve the SIM.

@AskMTNGhana Y'ello Cynthia, thanks for reaching out to us for assistance. We apologize for your unpleasant experience. Please share the affected number and your valid ID with us via Dm for assistance. Thank you.  *Julia

i've withdrawn an amount from my yellow save and the money hasn't shown in my momo wallet but it has been withdrawn from my yellow save...i've been calling and reporting this issue but they've not been doing anything about this

Y'ello valued customer, Happy to be of service. Kindly share affected number, amount and date involved via DM to enable us assist further. Thank you. *Hillary

Hello @MTNGhana @AskMTNGhana you network is really bad at Winneba C/R can you please do something about it thank you

I'm trying to create a new momo account, apparently I'll be sent a confirmation message however I'm yet to receive and this has been the case since yesterday

Y'ello! Great to have you here. Kindly share your number and name with us via DM for assistance. Thank you *priscilla

Currently not in the country and I don’t have access to Ghana 🇬🇭 card whereby my funds on my momo is block . I’ve chat 💬 with your CS and nothing has been done about it . I need your urgent attention thanks 🙏

Dear Mr, I hope this message finds you well. I would like to apologize sincerely for the experience you had. Could you please provide me with the number that has been affected so that I can check and assist you further? Thank you so much for your understanding and cooperation....

@AskMTNGhana are you aware that fraudsters are now sending payment prompts to mtn customers when they have not allowed cashout? Some of us are experienced enough not to fall for it, but others cannot. What are you doing to prevent such latest attacks

Y'ello! Many thanks for contacting us. Pleased to interact with you and apologies for the delayed response. Thanks for bringing this to our attention. Curbing fraud is of utmost importance to us here at MTN. Please report all fraud issues via email to [email protected] by t...