You asked, we listened! Dark mode is here to make your experience even better. Watch the video to see how you can switch to the Dark mode on the PalmPay app to enjoy a sleek, eye-friendly interface. #PalmPay

@palmpay_ng abeg make una return the 1k wey I send to my Smartcash wallet since 6:09pm today Tuesday May, 28. Una done remove the 1k write success but e no enter the wallet. Abeg na manage I dey manage, I never get moni reach wey una go just corner ódíndí 1k like that #PalmPay

Hello @sunnysides01 Thank you for contacting Palmpay. We sincerely apologize for any inconvenience you may have experienced. Please be informed that replies to your complaint have been provided via DM. Thank you, N.A.

@palmpay_ng reply my text 🤬

Reply your dm @palmpay_ng

Hello @dcfocus_ Thank you for contacting Palmpay. We sincerely apologize for any inconvenience you may have experienced. Please be informed that replies to your complaint have been provided via DM. Thank you, N.A.

Respond to your DM

So bad I lost my number and I want to change to a new number and it not working so bad @palmpay_ng

@emmalex30 Hello @emmalex30 Thank you for contacting Palmpay. We sincerely apologize for any inconvenience you may have experienced. Please be informed that replies to your complaint have been provided via DM. Thank you, N.A.

Please I bought a discount airtime of 1000 at rate of 930 on palmpay app successfully and the airtime didn't reflect in my phone number balance please help oo

Hello @femoskysteady Thank you for contacting Palmpay. We sincerely apologize for any inconvenience you may have experienced. Please be advised that replies to your complaint have been provided via DM. Thank you, N.A.

How can I report to palm customer

Hello @Iceyoung698534 We sincerely apologize for any inconvenience you may have experienced. Please could you provide via DM the details of your complaint to enable us to properly assist you with this Thank you, N.A.

I sent a dm and still haven’t gotten a response

Allow me access to my funds @palmpay_ng

Hello @wonnah_godwin Thank you for contacting Palmpay. We sincerely apologize for any inconvenience you may have experienced. Please be informed that replies to your complaint have been previously provided via DM. Thank you, N.A.

You guys are not saying anything reasonable @palmpay_ng

Whats your WhatsApp customer service number??

Please kindly refund my money to my account

Hallo palmpay Nigeria I did a transfer from my palmpay account no: 8083253074 to my gtb account no: 0007441265 this evening may 28 around 5.30 pm is saying pending on your app pls help me to resolve by reversing or credit my gtb account is urgent

Hello @bebestic28 We sincerely apologize for any inconvenience you may have experienced. Please could you provide via DM the transaction ID to enable us to review and properly assist? Thank you, N.A.

My account keep saying abnormal account. What is the solution to it please 🙏

@palmpay_ng please what’s going why can’t I withdraw my money all because I’m on tier 1 this is annoying and frustrating 😡😡😡😡

Hello @alcantarajnr02 We sincerely apologize for any inconvenience you may have experienced. Please could you provide via DM the details of your complaint as well as your registered Palmpay account number to enable us to review and properly assist you with this Thank you, N.A.

@palmpay_ng I haven't been able to receive funds into my account for 3 weeks now, it is always giving the prompt "account status abnormal" please address this.

No one is responding to my messages. I don't think this is right and I would appreciate it if someone could address my concerns.

Hello @seungoke002 Thank you for contacting Palmpay. We sincerely apologize for any inconvenience you may have experienced. Please be informed that replies to your complaint have been provided via DM. Thank you, N.A.

I can't receive any funds, tried transferring from another account but it's not going through

Hello @Eeemani1 We sincerely apologize for any inconvenience you may have experienced. Please could you provide via DM your registered Palmpay account number to enable us to review and properly assist you with this Thank you, N.A.

Check your DM

Good Morning,My number was suddenly switched kindly check your DM @Palmpay

Dear PalmPay, I have been messaging you on DM regarding my account. I reported that I haven't been able to access it for over two weeks now, and I have not received any solution or response. We save money for a rainy day, but now I can't access my savings when I need them.

Hello @seungoke002 Thank you for contacting Palmpay. We sincerely apologize for any inconvenience you may have experienced. Please be informed that replies to your complaint have been provided via DM. Thank you, N.A.

There’s an issue on a friend account I need you to help me look into

Hello @Realwhizzy We sincerely apologize for the inconvenience you have experienced so far. Please could you provide, via DM the details of your complaint so that I can properly assist you with this. N.A.