George Kurdin
@GeorgeKurdin • 1,570 subscribers
co-founder @usemonk
Videos
The average dunning email gets ignored. You are literally sending "please ignore me" messages to customers who owe you money. Playbooks - our workflow system for intelligent collections - is now live on the Monk platform. A system that reasons, not just reminds. We filmed a 60 second video showing you an experiment between Joe Zhou and Frank collecting $100K. Finance, biz-ops and post-sales teams should not be spending time chasing customers. Many spend 10+hrs/week doing what Joe did in this video: - context switching between tools (slack, gmail, quickbooks, google sheets) - breaking flow from deep work - sending reminders because the average dunning email is ignored But agentic collections are not enough. Every customer relationship is different. Some need white-glove treatment and others a nudge. That’s why we built playbooks, giving every business a customizable collection workflow. With playbooks you can: - create triggers and workflows specific to a customer segment (tone shift, conditions, escalations to sales/customer support) - auto-resolve AP questions with context from relevant email threads - pause automatically when product questions or upsells opportunities come up Playbooks is how you get paid while you sleep. And we do it with professionalism and empathy that your customers deserve. Heading into Q1 with a gap between signed ARR and actual cash? Watch the video. And if you want to see bloopers from Frank/Joe filming, comment “payday” + tag a teammate and we will send you bloopers from the shoot.
George Kurdin1,269,785 Aufrufe • vor 7 Monaten
$3 Trillion is currently stuck in unpaid invoices. An average invoice takes 59 days to clear. If you're doing >$10M in revenue, getting paid in 30 days instead of 59 days will literally make you millions over 2 years. Introducing Monk. It collects your money faster and pays for itself in 30 days, guaranteed. Fast-growing companies like ElevenLabs and Profound rely on Monk. The Problem: 39% of the $3T stuck is due to two stupid reasons: 1. "Please fix this comma in the invoice and then we'll pay you'" (this happens 2-3 times per transaction) 2. "Sorry the payment reminder got buried in my inbox" (automated emails get ignored) A payment that should take 2 days, takes 10 days. Your cash on hand is embarrassingly behind "recorded revenue". To fix this, we raised $4M led by Better Tomorrow Ventures with participation from gtmfund and Anthony Danon. For our first product, we had to innovate on 3 dimensions: 1. Monk turns signed contracts into invoices with near-perfect precision - We leverage frontier models to extract key terms from your deals and turn them into invoices. 2. Monk collects payments agentically with a 24% better reply rate than automated emails: - Tuned to write emails that feel like a human request, not spam. Your invoice is competing with everything in their inbox. - We know how to find an alternate point-of-contact when someone is OOO, when to reach out, and what tonality yields a higher response rate. If you had someone on your team whose invoice emails got answered 24% more than others - that would be a big deal. You’d make them the head of revenue collection. 3. Granular visibility into your cashflow: - Understand your cash position, aging, or expansion/contraction at customer level. Book a demo at and we guarantee that Monk will pay for itself within 30 days. If you've read this far, we are giving away 40 water-tight contract templates. This would cost >$10K to any agency, startups, or freelancer, to create from scratch. Retweet this and comment 'Monk' and we'll send them to you.
George Kurdin605,975 Aufrufe • vor 9 Monaten
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