Safaricom Care

@Safaricom_Care • 2,131,097 subscribers

Always delighted to assist you 24hrs, 7 days a week. For all your queries and support issues, talk to us or #ChatWithZuri: https://t.co/i833O1ozIg

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Safaricom Care

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Your experience with Safaricom is important to us, and we are committed to supporting you every step of the way. For quick and convenient solutions, wherever you are, we invite you to connect with us on our Safaricom Care WhatsApp channel. Just click here

Umewahi request Okoa Jahazi alafu ukasahau ulirequest how much ama hata lini ulirequest - tunajua hiyo feeling. Sahii unaweza confirm deni yako ya Okoa Jahazi pamoja na due date, usiseme kuna mtu anatumia credit yako. Simply dial 130*0#ok na uchague Unpaid Okoa Jahazi debts.

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You can quickly reactivate your old, inactive Safaricom line right from home by dialing *100*2# on an active Safaricom line and following the prompts to recreate the old SIM, provided you still have the old SIM's serial number.

Before you spend cash… have you checked your Bonga Points? 👀 You can pay at any Lipa na Bonga points at any Lipa na M-PESA till or Paybill — from groceries, air tickets and more! #SafaricomPopoteUlipo

Manage your subscriptions and take charge of your airtime by dialing *100*5# and follow the prompts. Chukua control.

Happy new month of love ❤️ Ni Ile mwezi ya ku-move cautiously… hii gender inaweza kukufanyia Ile kitu 🤭 Kuwa mjanja na pesa zako! With M-PESA Ratiba, schedule rent, school fees, na utility bills zako zilipwe on time kupitia M-PESA App ama *334#. Love responsibly. Pay wisely 😉💚

That mini heart attack mtu hupata ukigundua umetuma doh kwa wrong number. Usishtuke nani, #MamboNiSelfService. Tuma hiyo M-PESA confirmation message to 456 upate reversal chapchap.

Happy New Year tena Wakuu! Saa hii sisi tumeanza kujipanga mapema for December by saving on ZIIDI ndio ikifika tuitwe 'Chairman', 'Bossy' et al...Ukitaka kutujoin pia wewe anza kusave with as little as Ksh 100 ndio usikuwe mtu wa kutumwa jacket kwa gari hiyo time.

Your Online Purchases and Payments made easy, safe and secure by using M-PESA Global Pay virtual card. Making your Digital Visa Card simplified for virtual payments. Download M-PESA App to access your Card.

Do you know you can reactivate your inactive line on your end? Here are quick easy steps you can follow to reactivate it and get back in touch with your loved ones.

Mafraudster siku hizi wako na ujanja sana. Ni muhimu kukaa rada yao kila time. Dial 106# ama tembelea kucheck numbers zote ziko registered na ID yako

Hey! Did you know you can bring back your old Safaricom line without stepping into a shop? Just dial *100*2*2# and you’re sorted. It’s that simple! Click here to join the Safaricom Care WhatsApp channel for quick DIY solutions tailored just for you.

Wadau, leo ni tarehe tano na rent iko due. Kaa rada, usiingie kwa mtego ya matapeli. Before utume hiyo doe, jiulize, ni legit ama ni con? SMS 333 or go to MySafaricom App or M-PESA App to report conmen. #JIULIZE

That mini heart attack mtu hupata ukigundua umetuma doh kwa wrong number. Usishtuke nani, #MamboNiSelfService. Tuma hiyo M-PESA confirmation message to 456 upate reversal chapchap. For this and more DIY tips, join our WhatsApp channel

Usitense ukituma pesa kwa wrong number. Click hapa uchat Zuri akusaidie kureverse hiyo pesa very fast.

Have you deleted an M-PESA SMS and you wanted to confirm the transaction details? Worry not, you can easily get your M-PESA statement via M-PESA app or dialing *334#. #MPESANation

Did you know Zuri can assist you to unlock your M-PESA account? Just click here and get going.

Ushawahi eka credo kwa line then ‘inamezwa’ na subscriptions zingine hapo hujui? Worry no more, Zuri anajua ni gani na vile unaeza zistop. Chat naye hapa;

Leo Admin ameamua kushugulikia story zote za jaba ikifika kwa Airtime Usage. Hii mambo huwa inafanya mkule moto sana na kuna vile Zuri anaeza kukushow usage yako virahisi! Chat naye kupitia then select ‘Data &amp; Airtime Statement’.

Are you experiencing slower than usual speeds? You can always reset your Fibre account without having to contact Customer Support. Simply go to MySafaricom app and select Home Internet to manage your account.

Sharing is caring. Assist your loved ones when they have no available data bundles by sharing yours with them. Simply go to to add up to 5 beneficiaries of your data or directly request your people to share data with you.

You can quickly reactivate your old, inactive Safaricom line right from home by dialing 1002# on an active Safaricom line and following the prompts to recreate the old SIM, provided you still have the old SIM's serial number.

Manage your subscriptions and take charge of your airtime by dialing 1005# and follow the prompts. Chukua control.

Hey! Did you know you can bring back your old Safaricom line without stepping into a shop? Just dial 1002*2# and you’re sorted. It’s that simple! Click here to join the Safaricom Care WhatsApp channel for quick DIY solutions tailored just for you.

Leo Admin ameamua kushugulikia story zote za jaba ikifika kwa Airtime Usage. Hii mambo huwa inafanya mkule moto sana na kuna vile Zuri anaeza kukushow usage yako virahisi! Chat naye kupitia then select ‘Data & Airtime Statement’.