Aditya Lala

Dear Tata Motors, A loyal customer’s 2022 Tata Nexon EV (DL 7GD 0347) purchased in March 2022 is stuck in limbo due to repeated battery failures. Earlier complaints were dismissed as “summer temperature” issues. Now, post-warranty, the car has been parked at Sagar Motors, Greater Noida since 31 May 2026, that’s over 45 days with no resolution. The owner paid ₹3,500 for diagnosis, was then quoted ₹40-50k to send the battery to Gurgaon, and only after multiple escalations did Mr. Sahil Nautiyal agree to move it to TACO BRC at company expense. Yet there’s still no diagnosis report, no timeline, and calls are either ignored or met with standard delays. Why is a customer who trusted the Tata brand being forced to chase basic service for weeks? This is not how premium EV ownership should feel. Requesting urgent intervention and a fair, speedy resolution. Tata Motors TATA.ev 🙏