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Gurjot Ahluwalia

@gurjota43,183 subscribers

I write about equity, personal finance, money hacks and my hobbies. On the journey to Financial Freedom. *All opinions are my own, Likes & RTs ≠ Endorsements*

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What has happened to Shatabdi! Now the old man in front of me, consuming what seems to be gutka or tobacco. Shatabdi used to be the default mode of travel for middle class in North India. Izzatdaar log jaate the ismein.

What has happened to Shatabdi! Now the old man in front of me, consuming what seems to be gutka or tobacco. Shatabdi used to be the default mode of travel for middle class in North India. Izzatdaar log jaate the ismein.

347,070 次观看

This reminds me when I was at Zurich central (train station), they were distributing free coke cans and most people just casually walked by. You tell me how would this play out at one of India's railway stations.

This reminds me when I was at Zurich central (train station), they were distributing free coke cans and most people just casually walked by. You tell me how would this play out at one of India's railway stations.

973,707 次观看

Tell me again why anyone should go to Goa when you get such beautiful and scenic vacation places at the same cost?

Tell me again why anyone should go to Goa when you get such beautiful and scenic vacation places at the same cost?

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Downloading Nifty weekly expiry, options 1min candle data, for last 5 years. Asked a few people for help/guidance, not a single one did. So I managed it myself through YouTube videos. Just like I learnt swimming. Just like I learnt trading. But I definitely take a mental note of those people.

Downloading Nifty weekly expiry, options 1min candle data, for last 5 years. Asked a few people for help/guidance, not a single one did. So I managed it myself through YouTube videos. Just like I learnt swimming. Just like I learnt trading. But I definitely take a mental note of those people.

141,488 次观看

How do you drive in this country? Almost saw my life flash before my eyes on seeing that man in front of my car.

How do you drive in this country? Almost saw my life flash before my eyes on seeing that man in front of my car.

366,132 次观看

Galgotia University would be proud of this analysis 🔥

Galgotia University would be proud of this analysis 🔥

147,460 次观看

Videos

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My primary broker for trading is Kotak Neo. My secondary broker was Zerodha. But since their brokerage charges are quite high, I landed on IIFL as a secondary broker. IIFL has an excellent pricing model and a RM for all kinds of service requests, which felt like a compelling proposition. But it's barely been 3 months, and I will advise everyone against doing what I did. While Algo trading has worked fine, any kind of discretionary trading has been a horrible experience ! I've faced numerous glitches on both their Web and Mobile platforms, atleast 3-4 times, and there is absolutely zero accountability on resolution and explanation of those glitches. On top of that, their UI is one of the worst amongst all the brokers I've ever worked with. On 7 July Nifty weekly expiry day, I wasn't able to exit my positions for a few minutes after 3pm (refer video). Thankfully, they were OTM strikes and I was able to exit using the mobile platform. On sharing the issue with the RM, he just responded he's escalated the issue to the technical team and they will resolve/contact me. Almost 3 weeks later, nobody has contacted me even once or shared any root cause analysis of the issue with me. Then 23-24 July, the platform had a different type of glitch where the UI response was pathetically slow. If you clicked on Add/Exit (Buy/Sell) the order window took an insane 5-10 seconds just to open. On top of that, clicking on a specific strike was opening up the order window of a different strike. So I thought to try the mobile app, and that wasn't working either. Though the platform started working again after sometime, the issue was persisting intermittently throughout the 2 days. On contacting the RM, he again gave the usual response of escalating to technical team. The whole day passed, no acknowledgment of the issue, no resolution, no accountability. On a side note, I was able to recover any losses by close. I also asked my RM, if they'll waive off the brokerage charges of that day, because of the horrendous experience - and he said no can't do that. For 1500-2000, I won't waste my time to complain to SEBI but it should tell you about IIFL's thinking around customer experience. Absolutely pathetic service from a so called "full service broker". Before shifting to IIFL, I had spoken to a couple of people as well specifically to ask about "glitches on their platform" and they all said they've never really experienced it in 7-8 years beyond maybe 1-2 times. It is super hard for me to believe that right now. "The bitterness of poor quality remains long after the sweetness of low price is forgotten" IIFL Capital Services Limited

Gurjot Ahluwalia

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