
NERC Nigeria
@NERCNG • 172,011 subscribers
Official account of the Nigerian Electricity Regulatory Commission (established by the Electricity Act 2023).
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Shey your distribution company dey tell you make you buy transformer, wire or pole? No try am o! Send email give [email protected] or make you fone 07074865354. If them dey waste time, or them no wan buy wetin them suppose buy, report them give NERC for quick quick action. No tori. #NERC #NESI #IDN #Electricity #ConsumerProtection #Transformers
NERC Nigeria74,653 views • 2 years ago

The Official SERC Directory: Need to escalate an electricity complaint? 💡 If your state has transitioned to state electricity regulation, your new State Electricity Regulatory Commission (SERC) is now your primary point of contact for unresolved disputes with your DisCo. To make things easy, we have launched a SERC Directory where you can access verified websites, emails, phone numbers, social media handles, and physical addresses of all active state regulators. We will keep this updated as more states transition. Access the directory to find your state regulator: 🔗 #NERC #NESI #SERCs #Directory #Electricity #Nigeria #PowerSector
NERC Nigeria12,958 views • 2 months ago

The following 6 States are now authorised to regulate electricity markets after the transfer of regulatory authority from the NERC: 1. Enugu 2. Ekiti 3. Ondo 4. Imo 5. Oyo 6. Edo They have set up electricity regulatory agencies and will be regulating the electricity market in their respective States. For details, go to #NERC #Electricity #Regulation #Nigeria #NESI #Enugu #Ekiti #Ondo #Imo #Oyo #Edo
NERC Nigeria38,172 views • 2 years ago

Have you been categorized as a Band A customer on the platforms of the Distribution Companies (DisCos)? NERC Vice Chairman, Dr Musiliu Oseni, in this video provides further clarification on the implementation of the newly approved April 2024 Supplementary Tariff Order as the DisCos clean up their platforms and appropriately downgrade feeders that do not get up to 20 hours power supply. They do not qualify as Band A, which is the only category affected by the Order. #NERC #Electricity #Tariff #BandA #Customerservice
NERC Nigeria39,109 views • 2 years ago

Is your distribution company expecting you to buy transformers, cables or poles? A dedicated email and phone number have been set-up to address this issue; [email protected] and 07074865354 respectively. For all other complaints, please use the NERC Call Centre. Call 02013444331 or 09088999244 or send an email to [email protected]. #NERC #NESI #Electricity #ConsumerProtection #CallCentre #CustomerService #Transformers #CustomerComplaints
NERC Nigeria26,528 views • 2 years ago

When you have an electricity supply issue, take the following steps to get it resolved: STEP 1: Contact the Customer Complaint Unit (CCU) of your DisCo for prompt resolution. STEP 2: If your complaint is not resolved satisfactorily, escalate it to the closest NERC Forum Office. STEP 3: If you are dissatisfied with the Forum's resolution, you can appeal to NERC. For a complete list of NERC Forum Offices visit #NERC #electricity #DisCos #customercomplaints #NERCForumOffices #customerservice #powersector #nigeria
NERC Nigeria18,768 views • 1 year ago

You don tire for estimated billing? Make I yarn you. FG don set plenty metering programs make everybody, fit get free meter. But demand too high and dem dey share am small small. If you no wan wait, you fit buy your own under MAP and dem go pay you back with energy credits.
NERC Nigeria11,420 views • 10 months ago

Is your distribution company expecting you to buy transformers, cables or poles? Don't! It is the DisCo's obligation not yours! Report any coercion to purchase, or delays in providing these materials to NERC for prompt action. A dedicated email and phone number have been set-up to address issues relating to investments in the network as follows: [email protected] 07074865354 #NERC #NESI #DisCos #Electricity #transformers #ConsumerProtection #nigeria
NERC Nigeria14,604 views • 2 years ago
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