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North West Ambulance Service

@NWAmbulance • 68,536 subscribers

We provide 999 services, NHS 111 and non-emergency patient transport across the North West of England. #TeamNWAS

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This video mentions abuse that some may find upsetting⚠️ Kate is just one of the team members in our control room who has sadly faced verbal abuse while simply doing her job. Read more about how we’re tackling this unacceptable behaviour:
0:34
NWAmbulance's profile picture

This video mentions abuse that some may find upsetting⚠️ Kate is just one of the team members in our control room who has sadly faced verbal abuse while simply doing her job. Read more about how we’re tackling this unacceptable behaviour:

North West Ambulance Service

34,806 views • 1 year ago

🚨 The ambulance service and wider health service is under a lot of pressure today. As a result, you may experience a delay in getting an ambulance. Please only call 999 in a life-threatening emergency or for non-urgent concerns.
0:42
NWAmbulance's profile picture

🚨 The ambulance service and wider health service is under a lot of pressure today. As a result, you may experience a delay in getting an ambulance. Please only call 999 in a life-threatening emergency or for non-urgent concerns.

North West Ambulance Service

41,955 views • 2 years ago

Today, we launch a campaign spotlighting the unacceptable abuse our call handlers face daily while helping those in need. In this clip, Cheryl handles a caller who contacted NHS 111 62 times in a year. Staff deserve to #WorkWithoutFear. Abuse like this is NOT okay❌
0:41
NWAmbulance's profile picture

Today, we launch a campaign spotlighting the unacceptable abuse our call handlers face daily while helping those in need. In this clip, Cheryl handles a caller who contacted NHS 111 62 times in a year. Staff deserve to #WorkWithoutFear. Abuse like this is NOT okay❌

North West Ambulance Service

10,179 views • 1 year ago

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