
PolyAI
@polyaivoice • 9,403 subscribers
PolyAI helps enterprises show up as the best versions of themselves in every conversation.
Videos

Starting today, we're opening our Agentic Dialog Platform to every enterprise builder. Our dialog agents have resolved 1 billion+ customer conversations for clients like FedEx, Unicredit, PG&E, Marriott, Foot Locker, and many more. These aren't easy conversations. They solve problems like: > A patient booking medical transport who needs insurance verified on the spot. > A homeowner calling their utility company about a gas leak. > A cardholder figuring out why their must-have purchase was declined. Standard conversational AI was never built for this. It was designed for chat, adapted for voice later. It generates responses, but can't do what dialog requires: hold context under pressure, navigate ambiguity in real time, and actually resolve problems. So we built a better model. Our proprietary model Raven was built from the ground up specifically for dialog. Agent harness in the weights, not bolted on through prompts that drift under pressure. And in our platform, you can deploy Raven as your default or bring in GPT-5, Claude, Gemini, whatever model fits your use case or regulatory requirement. Now that the Agentic Dialog Platform is open, any team can create, test, and deploy dialog agents on the same model and infrastructure the world’s top brands trust on their hardest days. This opens up the pool of builders across your entire enterprise. The person who knows customers best, who runs operations, who owns the customer journey: they're all builders now. Two ways to build: > Poly Agent Builder: Describe your use case in natural language, and it configures your agent, knowledge base, and conversation flows automatically. Production-ready in ten minutes. > Agent Development Kit (ADK): Developers use this to build dialog agents the same way they build everything else. Use your own IDE, a coding assistant like Claude, version with Git, deploy from your terminal. Get started now:
PolyAI376,932 просмотров • 2 месяцев назад

We trained our AI to handle calls that even humans find difficult.
PolyAI153,920 просмотров • 5 месяцев назад

We’ve all felt the pain of broken customer service. You get stuck, deflected, frustrated: feeling like no one is listening when you need help the most. Whether you’re reporting a power outage, seeking help from your doctor, or booking a table at your favorite restaurant, you should never be left shouting into the void. That’s why we’re excited to introduce Gordon Ramsay as the face of our new campaign. Together, we’re showing how PolyAI brings customer conversations to the next level, even for the most demanding customers. Ready to see it for yourself? Talk to our team! We f*cking listen:
PolyAI126,402 просмотров • 5 месяцев назад
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