Starting today, we're opening our Agentic Dialog Platform to every enterprise builder. Our dialog agents have resolved 1 billion+ customer conversations for clients like FedEx, Unicredit, PG&E, Marriott, Foot Locker, and many more. These aren't easy conversations. They solve problems like: > A patient booking medical transport who needs... insurance verified on the spot. > A homeowner calling their utility company about a gas leak. > A cardholder figuring out why their must-have purchase was declined. Standard conversational AI was never built for this. It was designed for chat, adapted for voice later. It generates responses, but can't do what dialog requires: hold context under pressure, navigate ambiguity in real time, and actually resolve problems. So we built a better model. Our proprietary model Raven was built from the ground up specifically for dialog. Agent harness in the weights, not bolted on through prompts that drift under pressure. And in our platform, you can deploy Raven as your default or bring in GPT-5, Claude, Gemini, whatever model fits your use case or regulatory requirement. Now that the Agentic Dialog Platform is open, any team can create, test, and deploy dialog agents on the same model and infrastructure the world’s top brands trust on their hardest days. This opens up the pool of builders across your entire enterprise. The person who knows customers best, who runs operations, who owns the customer journey: they're all builders now. Two ways to build: > Poly Agent Builder: Describe your use case in natural language, and it configures your agent, knowledge base, and conversation flows automatically. Production-ready in ten minutes. > Agent Development Kit (ADK): Developers use this to build dialog agents the same way they build everything else. Use your own IDE, a coding assistant like Claude, version with Git, deploy from your terminal. Get started now:show more

PolyAI

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