
Steven Tey
@steventey • 56,763 subscribers
founder @dubdotco | previously @vercel
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We've been obsessing a lot about creating the best possible AI support experience Dub.co. And I think we've found the magic formula. The stack: ✦ Mintlify → docs + help articles ✦ Upstash vector → vector search ✦ AI SDK + Claude sonnet → LLM/retrieval ✦ Plain → support infra Here's how it works: We consolidated our docs + help articles on Mintlify (best-in-class docs platform) so all our support content is now in one place. On every push to main, we sync changes to our Upstash Vector DB. We also built a custom chat interface that retrieves content from Upstash Vector and generates responses via AI SDK + Claude sonnet. The best part: The AI agent uses 𝚝𝚘𝚘𝚕() from AI SDK to retrieve the user's workspace / partner data to provide accurate responses. Finally, if the user needs to speak to a human, we generate a 𝚃𝚒𝚌𝚔𝚎𝚝𝚄𝚙𝚕𝚘𝚊𝚍 UI that lets users upload screenshots + add more context, before creating a ticket on Plain. Cherry on top: The chat interface is embeddable, so we're able to embed it both in our Mintlify docs + support portal 👇 Since we launched this, it's been a gamechanger for scaling support – reducing support workload and creating a much better experience for our users. Highly recommend giving this a try!
Steven Tey21,494 views • 2 months ago

This is huge. OpenAI just acquired Global Illumination – the company behind the popular open-source MMORPG game Biomes. Fun fact: Biomes is built entirely on web technologies like Next.js, Typescript, and WASM, which means that it runs in browser – no download required!
Steven Tey122,051 views • 2 years ago

Today marks exactly 1 year since Dub.co started as a company. Since then, we've reached 900+ paying customers, 1M+ links created, and 150M+ clicks tracked. To celebrate that, we're launching a new About page to showcase our company vision, values, team, and investors 👇
Steven Tey51,424 views • 1 year ago

After almost a year, we just shipped a fresh coat of paint to ✨ Here's why we did it 🧵
Steven Tey46,163 views • 1 year ago

Excited to launch our new Dub.co Creators page. With Dub, creators can share real-time analytics with the brands they work with – which builds trust + increases revenue. Featuring world-class creators like Andrew D. Huberman, Ph.D., Efficient App, Christian Taylor #VidSummit, and G.
Steven Tey36,732 views • 1 year ago

The perfect web experience doesn't exis– Watch till the end, with sound on 🔉
Steven Tey35,683 views • 2 years ago

This has got to be the coolest part of the Apple Vision Pro announcement. #WWDC23
Steven Tey45,357 views • 3 years ago

An all-new Dub.co homepage just dropped ✨ Featuring our 3 main products: ✦ Dub Links (short/deep links) ✦ Dub Analytics (conversion tracking) ✦ Dub Partners (affiliate programs) Excited to see the big vision that I set for Dub back in 2024 starting to come to life 🥹
Steven Tey16,470 views • 9 months ago
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