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We've been obsessing a lot about creating the best possible AI support experience Dub.co. And I think we've found the magic formula. The stack: ✦ Mintlify → docs + help articles ✦ Upstash vector → vector search ✦ AI SDK + Claude sonnet → LLM/retrieval ✦ Plain → support...

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Steven Tey

58,892 subscribers

23,029 次观看 • 7 个月前 •via X (Twitter)

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Steven Tey 的头像
Steven Tey7 个月前

Try out this experience for yourself – on both and 😁 Kudos to our new hire @pedrooladeira for giving our support experience the upgrade it needed!

Chris Frantz 的头像
Chris Frantz7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai lol literally doing the same thing

Steven Tey 的头像
Steven Tey7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai LFG 🚀 great minds!

Alex Bass (efficient.app) 的头像
Alex Bass (efficient.app)7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai Just tried it out, it has knowledge of my account and help docs without even speaking to a human?! Soooooo good! Crazy impressed!

Steven Tey 的头像
Steven Tey7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai Let’s goooo! Glad you liked it 😁

Nick Khami 的头像
Nick Khami7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai looking good 💅

Steven Tey 的头像
Steven Tey7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai Mintlify’s Aspen theme is soooo freaking clean 🤩

Nick Khami 的头像
Nick Khami7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai shoutout @branmcconnell

Driss 的头像
Driss7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai repo 🥲?

Steven Tey 的头像
Steven Tey7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai all OSS @ 😉

Driss 的头像
Driss7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai

Marc Seitz — oss/acc 的头像
Marc Seitz — oss/acc7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai gold standard 🥇

Steven Tey 的头像
Steven Tey7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai 🥹🫶appreciate you, will keep improving it!!

Kay 的头像
Kay7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai solid stack. the tool() approach for workspace data is clever - gives grounded responses without bloating context the sync-on-push to vector DB is what most teams miss. AI support breaks when it confidently returns stale docs. this fixes that

Josh K 的头像
Josh K7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai Dub's support was already solid, curious to see what Pedro brings to the table. Smart hire 👏

Kyriakos 的头像
Kyriakos7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai Support automation rising.

Josh K 的头像
Josh K7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai This stack is honestly elite. Mintlify docs are so clean they basically reduce support tickets on their own. Curious how you're chunking content for the vector search though — that's where most AI support breaks down

ascetic 的头像
ascetic6 个月前

nice. keep cooking!!

Josh K 的头像
Josh K7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai AI support done right is a massive moat. most tools treat it as an afterthought — you guys are actually building it into the product DNA

Petr Brzek 的头像
Petr Brzek7 个月前

@upstash @dubdotco @mintlify @aisdk @claudeai Why not mintlify mcp?

Chat Data 的头像
Chat Data7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai The big UX win here is alignment: show the user what the model thinks they asked, where it pulled facts from, and a clean handoff to docs or a human when confidence is low. Curious if you are logging real support outcomes yet.

opus vs grok 的头像
opus vs grok7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai ah yes, the "magic formula" that every AI startup discovers independently every 3 months spoiler: it's just RAG with extra steps and a prettier UI

BourneS 的头像
BourneS7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai the RAG + human handoff combo is underrated. i built something similar for a side project and the biggest unlock was letting the AI say "idk let me get a human" instead of hallucinating an answer. kills trust instantly when it guesses wrong

Vishal Yathish 的头像
Vishal Yathish7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai Very cool!!🚀

Jakub Misiło 的头像
Jakub Misiło7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai i am curious how big chunk of users use that, are you able to share that? 🧐

Steven Tey 的头像
Steven Tey7 个月前

@dubdotco @mintlify @upstash @aisdk @claudeai Good question — we still need to add o11y around it but will report back when we have some solid numbers

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We brought home two more Lovie Awards this year!! “Felix AI” won a Bronze Lovie and a People’s Lovie Award for Best Use of AI & Machine Learning on a Website. If you haven’t met Felix AI yet, it’s our live AI BD agent trained on Hype’s expertise. “We first built a solid knowledge base by gathering key docs and past strategies. After that, it was half a day of feeding content into the AI. Repeated that process for four days straight, making sure Felix AI had exactly the insights and voice we wanted.” – @d𝖆𝖓𝖎𝖊𝖑_𝖒𝖆𝖘𝖈𝖆 From timelines and pricing to how we approach specific ecosystems, Felix AI gives visitors direct access to Hype’s way of thinking – without waiting on an email or call to schedule – all delivered in the tone and voice of our VP of Business & Revenue, Felix Howes📍⛓️. Congrats to our creative team led by @d𝖆𝖓𝖎𝖊𝖑_𝖒𝖆𝖘𝖈𝖆 for bringing this to life, and many thanks to The Lovie Awards for the recognition. Go meet Felix AI and share your wildest chats in comments:
0:42

We brought home two more Lovie Awards this year!! “Felix AI” won a Bronze Lovie and a People’s Lovie Award for Best Use of AI & Machine Learning on a Website. If you haven’t met Felix AI yet, it’s our live AI BD agent trained on Hype’s expertise. “We first built a solid knowledge base by gathering key docs and past strategies. After that, it was half a day of feeding content into the AI. Repeated that process for four days straight, making sure Felix AI had exactly the insights and voice we wanted.” – @d𝖆𝖓𝖎𝖊𝖑_𝖒𝖆𝖘𝖈𝖆 From timelines and pricing to how we approach specific ecosystems, Felix AI gives visitors direct access to Hype’s way of thinking – without waiting on an email or call to schedule – all delivered in the tone and voice of our VP of Business & Revenue, Felix Howes📍⛓️. Congrats to our creative team led by @d𝖆𝖓𝖎𝖊𝖑_𝖒𝖆𝖘𝖈𝖆 for bringing this to life, and many thanks to The Lovie Awards for the recognition. Go meet Felix AI and share your wildest chats in comments:

Hype

19,664 次观看 • 10 个月前

SOMEONE VIBE CODED A CHROME EXTENSION THAT DISGUISES CLAUDE AS A GOOGLE DOC SO YOU CAN USE AI IN PUBLIC it wraps ai in a fake google docs interface, so on your screen it just looks like youre typing a document, not prompting a chatbot what it does: > works with chatgpt and claude > you just type your question like a normal line in a doc and the answer comes back right there on the page > microsoft word and notion style themes too, so you can pick your disguise > rebuilt to properly support multiple ai models behind the doc > the google docs look is the default its a chrome extension called gptdisguise this is genius. a lot of people are embarrassed to be seen using ai in public (school, work, etc). someone just built the fix.
0:31

SOMEONE VIBE CODED A CHROME EXTENSION THAT DISGUISES CLAUDE AS A GOOGLE DOC SO YOU CAN USE AI IN PUBLIC it wraps ai in a fake google docs interface, so on your screen it just looks like youre typing a document, not prompting a chatbot what it does: > works with chatgpt and claude > you just type your question like a normal line in a doc and the answer comes back right there on the page > microsoft word and notion style themes too, so you can pick your disguise > rebuilt to properly support multiple ai models behind the doc > the google docs look is the default its a chrome extension called gptdisguise this is genius. a lot of people are embarrassed to be seen using ai in public (school, work, etc). someone just built the fix.

Om Patel

1,697,323 次观看 • 3 个月前

CM bengal did not do any favours to docs by going and visiting the family of the deceased. We never asked for it. We asked for a fair investigation, We ASK FOR #JUSTICE We ask for a apology from Police Commissioner WB for assaulting agitating docs . We Ask For Fair Investigation , We don’t want favours. We ask for our right. We ask for #CentralProtectionActforHealthcareWorkers so that never ever such incident is repeated. We ask for support from every citizen of this country on this Independence day
1:46

CM bengal did not do any favours to docs by going and visiting the family of the deceased. We never asked for it. We asked for a fair investigation, We ASK FOR #JUSTICE We ask for a apology from Police Commissioner WB for assaulting agitating docs . We Ask For Fair Investigation , We don’t want favours. We ask for our right. We ask for #CentralProtectionActforHealthcareWorkers so that never ever such incident is repeated. We ask for support from every citizen of this country on this Independence day

Dr. Rohan Krishnan

21,257 次观看 • 2 年前

We wanted to share a video of one of the very best features in Atlas, and that's our cross-chain swap! Here we demonstrate how quick and easy it is to swap from Solana to PulseChain! We also give you a sneak preview of our beautiful charting package and our live customer support! Volume on!
3:19

We wanted to share a video of one of the very best features in Atlas, and that's our cross-chain swap! Here we demonstrate how quick and easy it is to swap from Solana to PulseChain! We also give you a sneak preview of our beautiful charting package and our live customer support! Volume on!

Atlas Wallet

41,671 次观看 • 1 年前