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Twitch Support

@TwitchSupport • 1,192,843 subscribers

For live chat and email support: https://t.co/LbiBLzzOae | For Suspension appeals: https://t.co/wHtikzviJf

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Things are looking shiny ✨ When the new rare Mythic Train reaches level 2, all Hype Train contributors unlock one of three golden bonus emotes for 24 hours!

Things are looking shiny ✨ When the new rare Mythic Train reaches level 2, all Hype Train contributors unlock one of three golden bonus emotes for 24 hours!

146,054 views

🔥Watch Streaks are here, and you won’t want to miss a stream! Earn bonus channel point rewards and celebrate with the community in chat when you hit Watch Streaks milestones with your favorite streamer! Starting to roll out today 💜

🔥Watch Streaks are here, and you won’t want to miss a stream! Earn bonus channel point rewards and celebrate with the community in chat when you hit Watch Streaks milestones with your favorite streamer! Starting to roll out today 💜

497,772 views

Never miss a moment on Twitch! 💜 Turbo and Channel subscribers can now pause, rewind, and catch up on eligible streams ⏪ Learn more in our dedicated Help Article: 📚

Never miss a moment on Twitch! 💜 Turbo and Channel subscribers can now pause, rewind, and catch up on eligible streams ⏪ Learn more in our dedicated Help Article: 📚

480,259 views

We are rolling out the ability to buy Bits and gift subs with the money you make streaming on Twitch. Give back to your community or support other streamers you love using your spendable balance. We're starting the rollout in the US in the coming days, and will be extending access globally over the course of the year 💜

We are rolling out the ability to buy Bits and gift subs with the money you make streaming on Twitch. Give back to your community or support other streamers you love using your spendable balance. We're starting the rollout in the US in the coming days, and will be extending access globally over the course of the year 💜

638,261 views

Hype Train is reaching new heights! 🚂 Participants will now earn new, exclusive high-tier global Emote rewards at Hype Train levels: 10, 25, 50, and 100! Get in on the action and check out live Hype Trains:

Hype Train is reaching new heights! 🚂 Participants will now earn new, exclusive high-tier global Emote rewards at Hype Train levels: 10, 25, 50, and 100! Get in on the action and check out live Hype Trains:

685,865 views

Rolling out to all Affiliates and Partners today 💜 Make and share a top-tier clip. Climb the leaderboard. Get your badge.

Rolling out to all Affiliates and Partners today 💜 Make and share a top-tier clip. Climb the leaderboard. Get your badge.

259,202 views

🧪 We’re experimenting with a newly improved Moderation Settings page for some users! On both desktop & mobile quickly set up Chatter Permissions, AutoMod & Message Filtering, & Channel Protection by adjusting the sliders or advanced settings 🔧 🔗:

🧪 We’re experimenting with a newly improved Moderation Settings page for some users! On both desktop & mobile quickly set up Chatter Permissions, AutoMod & Message Filtering, & Channel Protection by adjusting the sliders or advanced settings 🔧 🔗:

124,037 views

Missed a stream? No worries. 📺 Watch a clip, story, or VOD from the stream you missed within 24 hours to save your streak – So the next time you watch a stream from the channel, you can keep your streak going! 🔗

Missed a stream? No worries. 📺 Watch a clip, story, or VOD from the stream you missed within 24 hours to save your streak – So the next time you watch a stream from the channel, you can keep your streak going! 🔗

102,397 views

🚀 Your most requested new Twitch alerts feature has arrived: Channel Point alerts! ⚡ We've also recently launched Hype Chat alerts and other bug fixes. 📚 Learn more here:

🚀 Your most requested new Twitch alerts feature has arrived: Channel Point alerts! ⚡ We've also recently launched Hype Chat alerts and other bug fixes. 📚 Learn more here:

216,481 views

Feedback accepted Josh, you can now resize your photos 💜 We've also enabled sharing portrait clips to stories from the clip selector. Edit your clips in Clips Manager & try it out 🖼️ Plus we'll be experimenting with recommending stories from streamers you don't follow, soon 👀

Feedback accepted Josh, you can now resize your photos 💜 We've also enabled sharing portrait clips to stories from the clip selector. Edit your clips in Clips Manager & try it out 🖼️ Plus we'll be experimenting with recommending stories from streamers you don't follow, soon 👀

140,954 views

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Dual Format is now available to all streamers on Twitch! ✅ Stream in vertical & horizontal formats at the same time 📲 Reach more viewers: 70% of new viewers come to Twitch on mobile 🎬 Custom vertical formats, optimized to clip & share Get Started:
0:27
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Dual Format is now available to all streamers on Twitch! ✅ Stream in vertical & horizontal formats at the same time 📲 Reach more viewers: 70% of new viewers come to Twitch on mobile 🎬 Custom vertical formats, optimized to clip & share Get Started:

Twitch Support

1,232,111 views • 2 months ago

2k (1440p) streaming is finally available to all Partners & Affiliates 💜 We increased bitrates and added server-side transcode support for eligible 2k Enhanced Broadcasting streams to improve performance ✅ Set up in 3 steps. Try it today! Learn more:
0:23
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2k (1440p) streaming is finally available to all Partners & Affiliates 💜 We increased bitrates and added server-side transcode support for eligible 2k Enhanced Broadcasting streams to improve performance ✅ Set up in 3 steps. Try it today! Learn more:

Twitch Support

998,614 views • 2 months ago

Comments on Clips are coming 👀 React, replay, and get the conversation going directly on clips of your favorite moments! We'll be rolling this out to channels slowly over the next few weeks with safety-first tools in place. Here's what you need to know ⬇️ ✅ Comments will be turned on for all clips. Streamers will be able to manage comment access on all or select clips in their settings at launch ✅ Comments will be filtered through your channel’s AutoMod settings, and we have moderation tools to help keep comment sections safe ✅ We'll notify you in the Creator Dashboard the day we turn comments on for your channel. Streamers will also be notified when viewers comment on their clips. Learn more:
0:26
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Comments on Clips are coming 👀 React, replay, and get the conversation going directly on clips of your favorite moments! We'll be rolling this out to channels slowly over the next few weeks with safety-first tools in place. Here's what you need to know ⬇️ ✅ Comments will be turned on for all clips. Streamers will be able to manage comment access on all or select clips in their settings at launch ✅ Comments will be filtered through your channel’s AutoMod settings, and we have moderation tools to help keep comment sections safe ✅ We'll notify you in the Creator Dashboard the day we turn comments on for your channel. Streamers will also be notified when viewers comment on their clips. Learn more:

Twitch Support

92,358 views • 22 days ago

Tried Dual Format streaming yet? Watch a live demo from our very own Merry Kish to see how easy it is to go live in Vertical and Horizontal at the same time with OBS & Aitum For more details & set up guides for other streaming software, check out:
2:07
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Tried Dual Format streaming yet? Watch a live demo from our very own Merry Kish to see how easy it is to go live in Vertical and Horizontal at the same time with OBS & Aitum For more details & set up guides for other streaming software, check out:

Twitch Support

89,222 views • 2 months ago

We’ve made a few updates to mobile streaming on Twitch to make going live from your phone easier: 💜 Improved Community engagement tools 📱 Multitask while streaming 🛜 Disconnect Protection Learn more in our thread below 👇
0:37
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We’ve made a few updates to mobile streaming on Twitch to make going live from your phone easier: 💜 Improved Community engagement tools 📱 Multitask while streaming 🛜 Disconnect Protection Learn more in our thread below 👇

Twitch Support

208,792 views • 5 months ago

What can you do if you’re being maliciously botted? Daniel Clancy announced a new feature that allows you to cap your visible viewcount! We know streamers don’t like their CCV data being falsified, and capping prevents bad actors from getting the results they want:
0:30
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What can you do if you’re being maliciously botted? Daniel Clancy announced a new feature that allows you to cap your visible viewcount! We know streamers don’t like their CCV data being falsified, and capping prevents bad actors from getting the results they want:

Twitch Support

109,491 views • 3 months ago

Hype Train is reaching new heights! 🚂 Participants will now earn new, exclusive high-tier global Emote rewards at Hype Train levels: 10, 25, 50, and 100! Get in on the action and check out live Hype Trains:
0:20
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Hype Train is reaching new heights! 🚂 Participants will now earn new, exclusive high-tier global Emote rewards at Hype Train levels: 10, 25, 50, and 100! Get in on the action and check out live Hype Trains:

Twitch Support

685,865 views • 2 years ago

We promised an updated mobile app 👀 Our new home page puts streams & clips from streamers you love, & those we think you'll love, front & centre so you can find something to watch in minutes! We’re testing variations of the update with users this week:
0:23
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We promised an updated mobile app 👀 Our new home page puts streams & clips from streamers you love, & those we think you'll love, front & centre so you can find something to watch in minutes! We’re testing variations of the update with users this week:

Twitch Support

515,179 views • 2 years ago

For a limited time - share a clip on social and earn some swanky new Chat Badges 🎬 There are 3 tiers of badges available for 100, 10,000 and 100,000 views 🏅 Share a clip on TikTok, YouTube, or Instagram and submit to the link below: 🔗
0:30
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For a limited time - share a clip on social and earn some swanky new Chat Badges 🎬 There are 3 tiers of badges available for 100, 10,000 and 100,000 views 🏅 Share a clip on TikTok, YouTube, or Instagram and submit to the link below: 🔗

Twitch Support

171,040 views • 11 months ago

Listen: we hate viewbots. They hurt Twitch as a business, our creators and our community. Hear from Daniel Clancy on our three main challenges in tackling this issue:
0:55
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Listen: we hate viewbots. They hurt Twitch as a business, our creators and our community. Hear from Daniel Clancy on our three main challenges in tackling this issue:

Twitch Support

60,135 views • 3 months ago

📢 We’re testing videos in stories with Partners, rolling out this week! 📽️ Take or upload videos up to 60 seconds 🎯 Post sub-only content or share to all followers ⏰ Adjust when individual stories expire (1, 12, 24, 48 hours) Coming soon to all eligible streamers! 🔗
0:42
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📢 We’re testing videos in stories with Partners, rolling out this week! 📽️ Take or upload videos up to 60 seconds 🎯 Post sub-only content or share to all followers ⏰ Adjust when individual stories expire (1, 12, 24, 48 hours) Coming soon to all eligible streamers! 🔗

Twitch Support

331,820 views • 2 years ago

We've seen claims that Embedded views are a common way people viewbot. Daniel Clancy Highlights we're always monitoring this, but only 0.37% of our hours watched currently come from embeds:
0:40
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We've seen claims that Embedded views are a common way people viewbot. Daniel Clancy Highlights we're always monitoring this, but only 0.37% of our hours watched currently come from embeds:

Twitch Support

47,487 views • 3 months ago

Why not just eliminate bots from our CCV calculation? We do! Daniel Clancy addresses the nuance of this, and how our new tools will further assist:
0:31
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Why not just eliminate bots from our CCV calculation? We do! Daniel Clancy addresses the nuance of this, and how our new tools will further assist:

Twitch Support

31,840 views • 3 months ago

📢 Introducing: Twitch Chat & Events Beta! 💬 A combined feed: the most important info all in one place! ⚙️ Customizable: focus on what’s important to you at the moment 📦 A portable tool: use it in Stream Manager, OBS, or alone as a pop-out window 📚
0:37
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📢 Introducing: Twitch Chat & Events Beta! 💬 A combined feed: the most important info all in one place! ⚙️ Customizable: focus on what’s important to you at the moment 📦 A portable tool: use it in Stream Manager, OBS, or alone as a pop-out window 📚

Twitch Support

164,058 views • 2 years ago

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