150+ updates the platform is faster features work together that didn’t before products are available to even more merchants welcome to The Boring Edition

you heard that right • receipt-less returns on Shopify POS • admin is faster than ever • customers stay logged in after checkout • bundles reporting in the new analytics

I have contacted support countless times, only to to be told the same thing each time, "Your case has been escalated. You will hear from our payments team soon." Well it's been a month and I haven't heard anything. I have customers asking where their orders are. And I have to tell them I can't ship their orders. Shopify has taken my business and stolen my money. This is an extremely difficult situation for me. I feel hopeless and that this will never be resolved. I have filed a complaint with the Better Business Bureau and am using a lawyer to send a letter of demand. I wish things couldn't have escalated to this point, but Shopify's terrible support has left me no choice.

Love this video!!

Shopify customer service is horrible. Ive been trying to get resolution on a problem for ONE YEAR. Ive been bounced around for the past 7 weeks, Ive spent over 50 hours trying to solve this, which should be easy, and NO LUCK. I am on chat wit their support team now for 3.5 hours

If only they could deliver the variant limit increase promised in prior updates...

@harleyf our Shopify stores have been deactivated, and our business of 7+ years has been destroyed. We are a family owned business. Please help us from having to file bankruptcy.

I put in an order on 9/24/24 and have not received it. I have asked for a refund for the last two weeks with 0 responses to my emails since 11/6/24. Order #1149… Soooo basically yall gonna steal my money. @Shopify @ShopifySupport Please refund me my money ASAP.

Oh you guys cook?

But why did payments stop? We don’t need Boring Edition if Shopify gonna stop payouts.

Business started picking up. Then last week Shopify closes my account. No access to my money, addresses or anything. I filed an appeal immediately and still haven't heard a response. Meanwhile, results from our advertising is positive. Now we have nothing to provide.