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A rude customer (Kathy Brown, who called herself a First Amendment lawyer) repeatedly called a female Burger King employee “young man.” The employee (Lily) corrected her, then retaliated by calling the customer “sir.” The customer demanded a manager and started recording. The owner (Kimberly Byer) told the customer her... show more

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166,273 views • 3 months ago •via X (Twitter)

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A video from a Burger King outlet has gone viral online, capturing a tense exchange between a customer and an employee over how they addressed each other. According to the footage, the incident began when a woman customer referred to the employee as “young man” while collecting her order. The employee, who identifies as female, corrected the customer several times, leading to a disagreement. The customer, visibly frustrated, insisted she would “call you what I see,” prompting the employee to respond by addressing her as “sir.” The situation escalated when the woman demanded to speak with the manager, later identified as Kimberly Byer, one of the owners of the franchise. During the discussion, the customer accused the staff member of being rude and claimed she had no obligation to use the pronouns or titles the employee preferred. The owner acknowledged that the employee’s retaliation was “inappropriate” but also reminded the customer that Burger King expects guests not to insult team members.

A video from a Burger King outlet has gone viral online, capturing a tense exchange between a customer and an employee over how they addressed each other. According to the footage, the incident began when a woman customer referred to the employee as “young man” while collecting her order. The employee, who identifies as female, corrected the customer several times, leading to a disagreement. The customer, visibly frustrated, insisted she would “call you what I see,” prompting the employee to respond by addressing her as “sir.” The situation escalated when the woman demanded to speak with the manager, later identified as Kimberly Byer, one of the owners of the franchise. During the discussion, the customer accused the staff member of being rude and claimed she had no obligation to use the pronouns or titles the employee preferred. The owner acknowledged that the employee’s retaliation was “inappropriate” but also reminded the customer that Burger King expects guests not to insult team members.

Mr Decent🦅

213,146 views • 8 months ago

A heated confrontation inside a Dollar General in Hodges, South corolina a white customer was caught on video using the N-word and other racial slurs toward a Black employee. The customer claimed the employee hit her with the bottle.The employee said the customer struck her first

A heated confrontation inside a Dollar General in Hodges, South corolina a white customer was caught on video using the N-word and other racial slurs toward a Black employee. The customer claimed the employee hit her with the bottle.The employee said the customer struck her first

kevin blue

33,106 views • 1 month ago

Male Burger King employee became enraged after a customer misgendered him and thanked him by saying, “Thank you, young man.” When the customer brought the incident to the owner’s attention, she insisted the employee was a woman, reprimanded the patron for insulting the staffer, and asked her to leave. Why do these white women always side with delusional men and never stand up for other women?

Male Burger King employee became enraged after a customer misgendered him and thanked him by saying, “Thank you, young man.” When the customer brought the incident to the owner’s attention, she insisted the employee was a woman, reprimanded the patron for insulting the staffer, and asked her to leave. Why do these white women always side with delusional men and never stand up for other women?

I Meme Therefore I Am 🇺🇸

732,711 views • 9 months ago

A woman at Burger King asked to speak to the manager after getting upset with an employee when she called her “sir,” claiming it was rude. The employee? A worker named Miss Lilly. The manager did what managers are supposed to do — listened, acknowledged the complaint, and said she’d speak with the employee. But when the customer kept pushing and wouldn’t let it go, the manager drew a line and asked her to leave. Honestly? That’s solid management. You can respect a customer’s feelings and protect your staff from being harassed. Mistakes happen, intent matters, and at some point “customer service” doesn’t mean tolerating endless outrage. If you were the manager, how would you have handled this situation?

A woman at Burger King asked to speak to the manager after getting upset with an employee when she called her “sir,” claiming it was rude. The employee? A worker named Miss Lilly. The manager did what managers are supposed to do — listened, acknowledged the complaint, and said she’d speak with the employee. But when the customer kept pushing and wouldn’t let it go, the manager drew a line and asked her to leave. Honestly? That’s solid management. You can respect a customer’s feelings and protect your staff from being harassed. Mistakes happen, intent matters, and at some point “customer service” doesn’t mean tolerating endless outrage. If you were the manager, how would you have handled this situation?

TheRealCherokeeOwl 🦉

1,835,494 views • 7 months ago

So here’s what went down. Customer walks in, sees employee Lily, and calls her sir. Lily calmly says, “I’m a female.” Customer snaps back: “I’ll call you what I want. You look like a man.” Then demands the manager. Plot twist? The manager is the owner. She tries to flex: “I’ve been a customer here all my life.” Owner replies: “Lily is a female. And she deserves your respect. But I’ll talk to her anyway.” Kathy keeps going. Owner cuts it short: “This is private property. You need to leave.”

So here’s what went down. Customer walks in, sees employee Lily, and calls her sir. Lily calmly says, “I’m a female.” Customer snaps back: “I’ll call you what I want. You look like a man.” Then demands the manager. Plot twist? The manager is the owner. She tries to flex: “I’ve been a customer here all my life.” Owner replies: “Lily is a female. And she deserves your respect. But I’ll talk to her anyway.” Kathy keeps going. Owner cuts it short: “This is private property. You need to leave.”

Desiree

5,504,355 views • 9 months ago

A customer who was with her daughter got into a disagreement with a AT Home customer service employee. The situation got heated in the customer got her SERVICE inside the doorway.

A customer who was with her daughter got into a disagreement with a AT Home customer service employee. The situation got heated in the customer got her SERVICE inside the doorway.

bad girl fights

180,397 views • 11 months ago

This employee got a call about a DoorDash order that was already delivered. The customer ordered a steak and cheese, a meatball, and a pepperoni and salami sandwich. When another employee made it, the store was out of steak and mayo so she just made another meatball sandwich without consulting with the customer first. The customer is upset and says that if they were out of steak then they should have called and let her know so she could get something else instead of having the decision made for her. The employee defended the other employee and claims they aren’t allowed to call the customer and that the situation was appropriate. When the customer gets mad she then tells her to come down to the store as if to provoke a confrontation. Was the customer wrong for ordering from a third party site that doesn’t show their inventory in real time or should the employee have let the door dasher know so they could call the customer?

This employee got a call about a DoorDash order that was already delivered. The customer ordered a steak and cheese, a meatball, and a pepperoni and salami sandwich. When another employee made it, the store was out of steak and mayo so she just made another meatball sandwich without consulting with the customer first. The customer is upset and says that if they were out of steak then they should have called and let her know so she could get something else instead of having the decision made for her. The employee defended the other employee and claims they aren’t allowed to call the customer and that the situation was appropriate. When the customer gets mad she then tells her to come down to the store as if to provoke a confrontation. Was the customer wrong for ordering from a third party site that doesn’t show their inventory in real time or should the employee have let the door dasher know so they could call the customer?

SonnyBoy🇺🇸

155,750 views • 3 months ago

This Smoothie King employee stayed so calm during one of the most awkward customer meltdowns. A customer comes up complaining that her smoothie wasn’t blended properly. Instead of just accepting a refund, she starts recording the whole interaction, insisting the employee confirm out loud that she “couldn’t” make the smoothie. The employee (who’s clearly trying to help) keeps her cool, repeatedly asks for the card so she can process the refund, and gently points out that the customer is holding up the line for everyone behind her. The customer keeps pushing, the employee stays polite and professional the entire time, and it finally ends with the employee handing over the cash and saying “have a good day.” Have you ever been on either side of a customer service moment like this?

This Smoothie King employee stayed so calm during one of the most awkward customer meltdowns. A customer comes up complaining that her smoothie wasn’t blended properly. Instead of just accepting a refund, she starts recording the whole interaction, insisting the employee confirm out loud that she “couldn’t” make the smoothie. The employee (who’s clearly trying to help) keeps her cool, repeatedly asks for the card so she can process the refund, and gently points out that the customer is holding up the line for everyone behind her. The customer keeps pushing, the employee stays polite and professional the entire time, and it finally ends with the employee handing over the cash and saying “have a good day.” Have you ever been on either side of a customer service moment like this?

End3of6Days9 (Helen) 🇺🇸

247,219 views • 3 months ago

A customer returned to McDonalds to correct an issue with her burger, the employee then tried to charge her again for her order during which time the police were called. Customer refuses to present ID to the officers & they decide to arrest her, while doing so one punches her.

A customer returned to McDonalds to correct an issue with her burger, the employee then tried to charge her again for her order during which time the police were called. Customer refuses to present ID to the officers & they decide to arrest her, while doing so one punches her.

ChudsOfTikTok 🖥️

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A Burger King employee has been fired for saying "Free Palestine" after a confrontation with an Isr*eli customer was filmed and shared online, quickly going viral across social media. The incident took place at a Burger King restaurant in Pennsylvania, where employee Arianna Hamilton became involved in a heated exchange with a customer who was recording the interaction. During the confrontation, Hamilton asked the customer where he was from. He replied that he was Isr*eli and pointed to the Star of David necklace he was wearing. Hamilton then responded by saying, "Free Palestine." The customer uploaded the video online, where it rapidly spread across multiple platforms, sparking intense debate and attracting millions of views. As the footage gained widespread attention, Burger King terminated Hamilton's employment. Following her dismissal, Hamilton launched a GoFundMe campaign, which has since raised more than $100,000 from supporters who said they wanted to help her after she lost her job.

A Burger King employee has been fired for saying "Free Palestine" after a confrontation with an Isreli customer was filmed and shared online, quickly going viral across social media. The incident took place at a Burger King restaurant in Pennsylvania, where employee Arianna Hamilton became involved in a heated exchange with a customer who was recording the interaction. During the confrontation, Hamilton asked the customer where he was from. He replied that he was Isreli and pointed to the Star of David necklace he was wearing. Hamilton then responded by saying, "Free Palestine." The customer uploaded the video online, where it rapidly spread across multiple platforms, sparking intense debate and attracting millions of views. As the footage gained widespread attention, Burger King terminated Hamilton's employment. Following her dismissal, Hamilton launched a GoFundMe campaign, which has since raised more than $100,000 from supporters who said they wanted to help her after she lost her job.

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40,333 views • 14 days ago

A Sonic employee told a customer to SHUT THE F*CK up after she tried to grab her order without a receipt.

A Sonic employee told a customer to SHUT THE F*CK up after she tried to grab her order without a receipt.

LASHY BILLS

18,946 views • 4 months ago

A customer is being extremely rude to customers and an employee behind the counter. The employee, having had enough, comes out from behind the counter, physically customer, and then throws the guy out of the store. Would you fire the employee or keep him on staff?

A customer is being extremely rude to customers and an employee behind the counter. The employee, having had enough, comes out from behind the counter, physically customer, and then throws the guy out of the store. Would you fire the employee or keep him on staff?

CeCe

137,194 views • 5 months ago

Father of the year! This father came to the rescue of his daughter, who was being harassed by a customer. The customer was harassing her and following her around to the point that the manager would walk her to her car during her breaks. She told the man she was only 16, to which he replied, “That’s okay, I’m only 30.” What a sick creep. Glad this dad stepped up and confronted the guy.

Father of the year! This father came to the rescue of his daughter, who was being harassed by a customer. The customer was harassing her and following her around to the point that the manager would walk her to her car during her breaks. She told the man she was only 16, to which he replied, “That’s okay, I’m only 30.” What a sick creep. Glad this dad stepped up and confronted the guy.

Misy7

863,394 views • 3 months ago

This woman works as a barista, a customer was paying for her $7 drink and she rung it up with tax of course. She tells her the total and the woman gives her a $20. After she already gave her change and closed the drawer, the customer gave her change to avoid getting change back. The woman politely tells the customer that the transaction was already over but the customer wouldn’t take no for an answer. She gives her the change anyways and everything becomes awkward. The way she crashes out and gives the Gen Z stare is either hilarious or alarming. Do you feel she overreacted over $0.25?

This woman works as a barista, a customer was paying for her $7 drink and she rung it up with tax of course. She tells her the total and the woman gives her a $20. After she already gave her change and closed the drawer, the customer gave her change to avoid getting change back. The woman politely tells the customer that the transaction was already over but the customer wouldn’t take no for an answer. She gives her the change anyways and everything becomes awkward. The way she crashes out and gives the Gen Z stare is either hilarious or alarming. Do you feel she overreacted over $0.25?

SonnyBoy🇺🇸

5,906,757 views • 6 months ago

A frequent customer at the Max Buy Darkuman branch angrily confronted an employee after being allegedly treated with disrespect and receiving poor customer service during her visit to the store.

A frequent customer at the Max Buy Darkuman branch angrily confronted an employee after being allegedly treated with disrespect and receiving poor customer service during her visit to the store.

CDR AFRICA

11,782 views • 6 months ago

A customer at Lowe’s was arguing with an employee about a product return. The situation kept escalating, and the store manager eventually stepped in. After several attempts to calm things down, the manager became visibly annoyed and told the customer that if they didn’t leave the store immediately, she would call the police. Customer service jobs can be challenging, especially when situations become heated. While businesses want to help customers, there are moments when maintaining safety and order in the store has to come first. At what point is it reasonable for a manager to ask a customer to leave a store?

A customer at Lowe’s was arguing with an employee about a product return. The situation kept escalating, and the store manager eventually stepped in. After several attempts to calm things down, the manager became visibly annoyed and told the customer that if they didn’t leave the store immediately, she would call the police. Customer service jobs can be challenging, especially when situations become heated. While businesses want to help customers, there are moments when maintaining safety and order in the store has to come first. At what point is it reasonable for a manager to ask a customer to leave a store?

Dr.L

231,997 views • 5 months ago

HDFC Bank employee Aastha Singh case : -The man he was arguing with was not a customer, it was a personal dispute -Whatever she said, it wasn't an abuse but a counter of abusive behaviour towards her Media/social media trial against her is wrong.

HDFC Bank employee Aastha Singh case : -The man he was arguing with was not a customer, it was a personal dispute -Whatever she said, it wasn't an abuse but a counter of abusive behaviour towards her Media/social media trial against her is wrong.

Mr Sinha

322,584 views • 6 months ago

A customer phone was stolen by a young woman who had come into the shop to paint her nails. One week later, the shop owner caught her and previously the shop owner was forced to pay the responsibility just because it happened in her shop.

A customer phone was stolen by a young woman who had come into the shop to paint her nails. One week later, the shop owner caught her and previously the shop owner was forced to pay the responsibility just because it happened in her shop.

Dami’ Adenuga

71,165 views • 1 month ago

According to a Korean media outlet, the employee that went viral for dancing to ITZY’s ‘LOCO’ and the customer who saw her have gotten married.

According to a Korean media outlet, the employee that went viral for dancing to ITZY’s ‘LOCO’ and the customer who saw her have gotten married.

ITZY BASE

3,465,205 views • 2 months ago

In&Out Employee beats up a customer inside the store off Arden Way In Sacramento after she got disrespectful with her! The employee gave her that double double 👀😳🤣 #916 #sacramento #in&out #viral

In&Out Employee beats up a customer inside the store off Arden Way In Sacramento after she got disrespectful with her! The employee gave her that double double 👀😳🤣 #916 #sacramento #in&out #viral

916 Today

356,587 views • 1 month ago