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A service center worker crashed the Harrier at a very high speed while it was there for service. After the incident, they asked the customer to file a claim, and when he refused, they abused him, used caste slurs, and said he doesn't have to buy these cars (as...

751,140 Aufrufe • vor 2 Jahren •via X (Twitter)

10 Kommentare

Profilbild von Amit Dangi
Amit Dangivor 2 Jahren

@TataMotors sits at the bottom when it comes to the after sale service. I am thinking to Buy Curvv but really scared of their service.

Profilbild von Syed
Syedvor 2 Jahren

@TataMotors Improve your service Or else you will lose directly or indirectly market share.

Profilbild von ThirdEye
ThirdEyevor 2 Jahren

Why is it that most of the Indian car manufacturers have one of the worst customer service centers?

Profilbild von WingMan
WingManvor 2 Jahren

He should file a case against the abusers under SC/ST act and then enjoy the fun. Inka baap bhi nayi car dene aayega.

Profilbild von RealityTraffic
RealityTrafficvor 2 Jahren

They clearly mentioned it in their service form filled.

Profilbild von Prateek Singh
Prateek Singhvor 2 Jahren

Is speeding justified?

Profilbild von Ajay Yadav
Ajay Yadavvor 2 Jahren

Tata motors I will never ever buy , they have the worst of customer service and experience. I had the worst years with them when I drove safari

Profilbild von indus
indusvor 2 Jahren

The only concern holding almost 50% of potential buyers - Pathetic Service Centers @TataMotors_Cars @TataMotors @TataCompanies

Profilbild von Pseudo Sneakerhead
Pseudo Sneakerheadvor 2 Jahren

All Indian Manufacturers have the worst service networks. They don’t really care about customers.

Profilbild von Kshitij Gaikar 🐥
Kshitij Gaikar 🐥vor 2 Jahren

Sad. @TataMotors compensate and take action against service center

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Details shared by Debasis Nanda I have been driving for years and have covered around 1.5 lakh kilometres combined my swift & Kushaq, but this was by far the worst accident I have experienced. Here's what happened. I was driving from Hoskote to my office in Mahadevapura, Bangalore. Just before the Hoskote toll, there is a speed breaker right after the flyover ends. I was driving at a reasonable speed and started slowing down as I approached the speed breaker. I t was raining a bit that day. I checked my rear-view mirror while braking and noticed a vehicle coming at high speed. It looked like the driver had lost control. I barely had a second to react. I thought of accelerating to avoid the impact, but there was a Tata Altroz right in front of me, so I had no room to move. Within moments, a Tata Intra crashed into the rear of my Kushaq with tremendous force, pushing my car into the Altroz ahead. Thankfully, I escaped without any injuries. This incident really proved the solid build quality of the Kushaq. I immediately stopped the driver of the Intra. He admitted that he wasn't paying attention and said that even after applying the brakes, the vehicle didn't stop in time. However, after reviewing the dashcam footage, it was clear that he had enough distance to stop if he had reacted earlier.The Hoskote traffic police arrived after noticing the traffic jam. I showed them the dashcam footage, and they escorted us to the nearby traffic police station. I asked the Tata driver to call the vehicle owner, and after some discussion, they agreed to compensate me directly instead of relying only on the insurance claim. The traffic police were extremely helpful throughout the process. My Skoda service advisor initially estimated the repair cost to be around ₹1 lakh. Based on that, I asked them to pay at least ₹30,000. They initially offered ₹20,000, and we finally settled at ₹25,000. However, after handing over the car to the Skoda body shop, the final repair estimate has gone up to around ₹1.5 lakh. On top of that, I still have to bear 10% of the repair cost as per my insurance policy. #driveresponsibly

Prateek Singh

75,498 Aufrufe • vor 1 Monat