A smoother service experience, end to end.

Building the future… by blocking the present. Customers raise issues, you hit block. Service stays broken, PR stays loud. If feedback bothers you this much, imagine how your customers feel.

EVs are the future and OLA jaise products ho toh I think I am ready to start using them now

That means a lot. Glad we could help you feel ready to make the switch.

Lagta hai brand genuinely kaam kar raha hai apne issues pe, which is important.

Thank you for saying that. Continuous improvement will always be a priority for us.

Mere friend ne bhi recently OLA li hai, uska experience bhi kaafi smooth raha till now.

That’s great to hear. Hope the smooth journey keeps going strong.

Agar yeh consistency bani rahi na, toh kaafi log bina hesitation switch karenge EV pe

Thank you for the support.

FAKE AD ALERT 🚨 Order id-0925-NEP084 Full payment done on 23/09/ 2025 for 9.1 kWh bike. 27 April 2026 — STILL NOT DELIVERED. 📄 Registered & insured on 19 Jan 2026 ⏳ Delay: 7 months 📞 500+ calls/emails — NO RESPONSE 😡 Only harassment & false promises Is this customer

This is the ground reality. How customer is suffering and it's the capital of the country #Delhi not any rural area.Sir @bhash all of your living in hell with your product which we bought without hard earn money.

“A smoother service experience”? But my scooter KL41T4328 has been at the Aluva, Kerala service center for 6 months and still not repaired. For customers like me, the experience is far from smooth. Ticket #10872423 – Anfal 7012950180 Pls resolve this issue and returnMy scooter

Aaj meri OLA ki service complaint itni jaldi resolve huyi. Lagta hai OLA feedback pe kaam kar raha hai and is improving their services

Appreciate you noticing this. We are focused on getting better with every experience.

"Stop lying! 😡 My vehicle UP16FH4516 is a piece of junk since Day 1. ❌ No Appointment for 4 months ❌ Faulty Brakes & Software ❌ Motor Noise ❌ Lied about Noida Sec-102 fix I don't want your fake service. Give me a FULL REFUND now! @jagograhakjago @nitin_gadkari @ConsumerHelp"

Stop Fake PROMOTINS... Return my scoote.. Standing in Narmadapuram (MP) Service Centre From last 4 months... No Repair Work Done !! @bhash @ola_supports @OlaElectric @OlaEV_Support #electric #Comsumer #Ev #Help

Already planning to switch, bas thoda aur confidence chahiye tha. This type of feedback has really helped put things in perspective

Happy to hear this helped put things in perspective.

Indian EVs are truly standing out now! It is so good to see this

Love hearing this.

Chal jhootha, meri 8mth se band hai aur inke service center bhi. Tere ghar par banake gaye?

Product toh acha lagta hi tha, ab service bhi improve ho rahi hai toh aur confidence aa raha hai.

I think ab toh EV pe shift karne ka time aa gaya hai

Topic - Delivery Name- Ayush Kumar Gupta Email- [email protected] My Order Id- OET-717184817250326-LJX350 Date-27Mar2026 Reason - Not getting proper response from company and staff regarding delivery they know nothing i am helpless Refund my full down payment which i made

What a service! What can I say about it? The proof is attached below. Please take a look. Thank you.

Bhai main bhi aaj hi book karke aaya hu OLA ki bike, experience hi bahut badhiya tha

Congratulations on your new booking! Wishing you an amazing ride experience ahead. ⚡

“Within an hour” in ads. 9 months in reality. My vehicle is still stuck with no resolution. Ticket #: 09579349 @bhash @jagograhakjago

Ola sabse jayada battery backup aur range deti hai dusre company ke apekcha

@OlaEV_Support @bhash @OlaElectric @jagograhakjago Very smooth Tweet no. 36 to chase: The issue is still pending with no resolution, no ETA, and no proper communication from Ola’s side. My service ticket (ID: 12327011) has been open for a long time despite repeated follow-ups.

Good to see ki complaints bhi resolve ho rahi hai quickly now.

Happy to know you noticed the change.

Seamless from start to finish

That’s exactly what we like to hear.

Bahi sab galti se bhi ola scooter mat lena m khudh le kr preshan hu

ओला मतलब झोलझाल

Bevkuf bna rahe meri scooty ka motor ka issue hai 5 month se theek nahi ho rahi inse

Just one simple word just visit service centre if it is in working condition then see the the vehicle stand in service centre then think 🤔, don't make people fool

Kaafi logon ka positive experience sunne ko mil raha hai ab, good direction

Registration, full payment, Vahan OTP & insurance all completed on 7 Apr, yet vehicle still not dispatched What kind of service is this? Unacceptable delay and zero accountability. Ticket ID: 12653585 Provide exact dispatch date immediately, otherwise initiate full refund. @bhash

It’s been 2 MONTHS and my bike is still stuck at service center with NO proper update. keeps saying “issue will be sorted in 1 hour” — but nothing has happened till now. Job Card: RO26035869865 Case Number: 12199781 This is unacceptable service.

Good to see ki brand evolve kar raha hai with customer feedback.

Glad to hear that. Customer feedback plays a big role in helping us grow and improve.

Why is your team not replying? Even after sharing details on email. You are supposed to deliver my scooter on 1st April and not 1st May nearly coming. @OlaEV_Support @bhash @OlaElectric

Wow! Positive feedback like this ensures ki hum jaldi hi switch karlein EV pe

Love hearing this. Wishing you an exciting EV journey ahead.