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Agents are joining us at work -- coding, writing, design. But how do they actually work, especially compared to humans? Their workflows tell a different story: They code everything, slow down human flows, and deliver low-quality work fast. Yet when teamed with humans, they shine on easily programmable steps.

94,397 views • 10 months ago •via X (Twitter)

18 Comments

Zora Wang's profile picture
Zora Wang10 months ago

We directly compared humans and AI agents. Across computer-use jobs. Via 5 essential work skills: data analysis, engineering, computation, writing, and design.

Zora Wang's profile picture
Zora Wang10 months ago

We induce workflows to: - uniformly represent diverse work activities - enable systematic comparison across workers

Zora Wang's profile picture
Zora Wang10 months ago

Our findings reveal a striking divide: Agents approach all work programmatically -- even open-ended, visual tasks like design. Humans rely on UI-centric, perceptual interaction. Their workflows may look similar at a high level, but low-level processes are worlds apart.

Zora Wang's profile picture
Zora Wang10 months ago

AI doesn’t always speed us up. 🧠 Augmentation → +24.3% faster, minimal disruption. ⚙️ Automation → -17.7% slower, workflows reshaped by verification & debugging.

Zora Wang's profile picture
Zora Wang10 months ago

Quality? Still shaky. Agents fabricate data, misuse tools -- but finish tasks 88% faster and at a fraction of the cost. Maybe the question isn’t agents vs humans.. But how do we team humans & agents?

Zora Wang's profile picture
Zora Wang10 months ago

As agents keep climbing up that "autonomy slider" We'll need: - stronger visual understanding - better action calibration, and - workflow-inspired agent designs

Zora Wang's profile picture
Zora Wang10 months ago

Check out our: 📄 Paper: 🧩 Workflow induction tool: With the fantastic team @EchoShao8899 @oshaikh13 @dan_fried @gneubig @Diyi_Yang at @LTIatCMU & @stanfordnlp

Niloofar's profile picture
Niloofar10 months ago

Really cool work! Had the pleasure of hearing about it today from Daniel haha:

Zora Wang's profile picture
Zora Wang10 months ago

wow that was fast! love that it already made it into Daniel's slides 😎

Niloofar's profile picture
Niloofar10 months ago

Haha yeah. He spoke very highly of u and mentioned u numerous time 😎

Zora Wang's profile picture
Zora Wang10 months ago

grateful advisee moment 🥹

Oleg Rybkin's profile picture
Oleg Rybkin8 months ago

Cool work!

Harsh Trivedi's profile picture
Harsh Trivedi10 months ago

Great work, @ZhiruoW!

Himanshu Kumar's profile picture
Himanshu Kumar10 months ago

AI's current strength lies in rapid execution, not creative depth. Human-AI collaboration leverages the best of both worlds for optimal outcomes. This teamwork approach is key for the future.

Alin's profile picture
Alin10 months ago

Human-agent collaboration multiplies rather than replaces effectiveness. The bottleneck isn't agent capability anymore - it's interface design that lets humans steer intelligently. What collaboration patterns are you seeing emerge as most productive?

Zora Wang's profile picture
Zora Wang10 months ago

One thing we notice is that agents tend to be more proficient in programming, so it could be effective to let them handle readily programmable steps (e.g., data cleaning) while humans focus on the less programmable ones (e.g., reading bill images).

Yana Hudis's profile picture
Yana Hudis10 months ago

what did you use to make this animation!

Zora Wang's profile picture
Zora Wang10 months ago

keynote 🤫

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350,927 views • 2 years ago