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😲Amazon Customer Out $2,000 After Two Empty Watch Boxes Delivered😲 Eric Lapworth ordered a premium smart watch from Amazon. The first box arrived completely empty. Amazon sent a replacement, but the second box was also empty. Amazon customer support agents repeatedly hung up on him or left the chat...

461,017 次观看 • 1 个月前 •via X (Twitter)

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If you're an Amazon India customer, take 2 mins to read this if your money is dear to you. TLDR version, Amazon delivery partners are literally scamming customers. And Amazon India will do nothing to help you in this situation. Kiss your money goodbye! I raised this concern on social media a few days back, for a product (Levi's jeans) which was marked as delivered but I never received it. Their customer support team, did some investigation and came to the conclusion that the product was indeed delivered. Hence, they cannot do anything more to assist me in this situation (refer image) This was not a OTP based delivery, and neither does Amazon mention the name of the person who received the product on their app/website. If it was OTP based delivery, I would know someone has given the OTP so delivery has happened. With a name, at least I would know if there's any person with that name in the house. Now, I have absolutely no way to confirm if Amazon genuinely delivered the product. Except video camera evidence. So I went to see the CCTV footage of the day and time the product was marked as delivered. In the CCTV footage, I see something very strange. The Amazon delivery partner arrives at my place, gets off the bike, takes out the product and for the next couple of mins just keeps doing something on his phone. He doesn't call me, or at least I don't have any call record of calls at that time. In the meanwhile, another person walking out closes the door. That person is not me, neither works for me and neither known to me. Likely associated with a neighbour/tenant and I have no such instructions for my Amazon account for deliveries to be left with anyone else. One minute later the Amazon delivery partner decides to leave (see screenshot). The delivery partner doesn't even enter the house and just leaves after a couple of mins. Without even entering the house, Amazon successfully delivered the product! Wow! And if the delivery partner handed the product to any random person walking out of the house, is that the customer's problem? Was this a very expensive product? No, not at all. So why am I spending all this time to write this? 1. I just want to spread awareness to everyone out there who might be getting scammed by such malpractices from Amazon / delivery partners. 2. If Amazon claims a product is delivered, you can't do nothing about it. Irrespective of whether the product was actually delivered or not. Your money is gone, poof! 3. It should be the company's responsibility to prove that a product was successfully delivered but in India it seems anyone can walk over their customers. 4. I'm shocked that a customer has to go to these lengths to uncover such scams in India 5. If ordering on Amazon, I will always select cash on delivery as the default going forward Amazon India - Do not contact me in hope that I will delete this tweet or evidence now! PS: Video doesn't have the date/time stamp as aspect ratio has been cropped. Will only share that with company officials if someone from Amazon wants to see it. Or with consumer courts if I decide to pursue this further, definitely not worth my time for now. But in the US, I would have definitely filed a lawsuit for millions.

Gurjot Ahluwalia

12,416 次观看 • 9 个月前

Amazon just got caught running a secret price manipulation operation with Levi's, Home Depot, Walmart, and many more. Every time you "comparison shopped" online, you were looking at prices that were already rigged. Here's what happened: Amazon would monitor prices on Walmart, Target, Best Buy, Home Depot, and Chewy in real time. The second a competitor listed a product cheaper than Amazon, they'd contact the brand directly and tell them to "fix it." And the exact emails are now PUBLIC. Amazon sent Levi's links to two Walmart listings with the subject line "styles of concern." They basically said the prices on Walmart are too low and we have a problem. The next day, Levi's responded: "I talked to Walmart and they have partnered with us to take Easy Khaki Classic fit back up to ladder SPP price, $29.99 immediately." Levi's literally called Walmart and told them to raise the price. Because Amazon told Levi's to make the call. Walmart complied. Then Amazon matched the HIGHER price. Both retailers ended up charging more. The customer paid extra. Nobody competed. Same playbook with Hanes: Amazon sent them links showing Target and Walmart prices were lower. Hanes confirmed they "reached out to Target and Walmart to have the prices increased." Target increased the prices. Walmart increased the prices. Amazon kept their margins. But it gets even worse... Amazon told Allergan (the company that makes eye drops) that their product was "suppressed" on Amazon because it was cheaper on another site. Allergan responded: "Walmart got their price back up to $16.99." Amazon then unsuppressed the listing. They did this with pet treats on Chewy. Furniture on Home Depot. Products across dozens of categories spanning YEARS. The mechanism is simple but terrifying: If you're a brand and you sell cheaper on Walmart than on Amazon, Amazon suppresses your product, removes you from the Buy Box, buries you in search results, and effectively makes you invisible to 300 million customers. Brands can't afford that. So they call Walmart and Target and say "raise your prices or we'll lose our Amazon listings." Walmart and Target comply because they need the brand's products. Amazon captures 40 cents of every dollar spent online in America. That gives them the leverage to set prices across THE ENTIRE internet. Not just their own platform. So turns out, you were never comparison shopping. You were looking at a coordinated price floor set by Amazon through backroom phone calls between brands and their competitors. "Amazon is working to make your life more unaffordable." 3 separate antitrust trials are now scheduled for 2027. The FTC has its own case. 18 states plus the DOJ are piling on. This is literally happening during the WORST affordability crisis in a generation. Groceries up 25% since 2020. Housing unaffordable. Wages flat. And the largest ecommerce company on Earth has been secretly coordinating with brands to make sure you can't find a cheaper price ANYWHERE. "Competition" in retail is just a fantasy.

Ricardo

2,921,940 次观看 • 2 个月前

Amazon just got caught running a secret price manipulation operation with Levi's, Home Depot, Walmart, and many more. Every time you "comparison shopped" online, you were looking at prices that were already rigged. Here's what happened: Amazon would monitor prices on Walmart, Target, Best Buy, Home Depot, and Chewy in real time. The second a competitor listed a product cheaper than Amazon, they'd contact the brand directly and tell them to "fix it." And the exact emails are now PUBLIC. Amazon sent Levi's links to two Walmart listings with the subject line "styles of concern." They basically said the prices on Walmart are too low and we have a problem. The next day, Levi's responded: "I talked to Walmart and they have partnered with us to take Easy Khaki Classic fit back up to ladder SPP price, $29.99 immediately." Levi's literally called Walmart and told them to raise the price. Because Amazon told Levi's to make the call. Walmart complied. Then Amazon matched the HIGHER price. Both retailers ended up charging more. The customer paid extra. Nobody competed. Same playbook with Hanes: Amazon sent them links showing Target and Walmart prices were lower. Hanes confirmed they "reached out to Target and Walmart to have the prices increased." Target increased the prices. Walmart increased the prices. Amazon kept their margins. But it gets even worse... Amazon told Allergan (the company that makes eye drops) that their product was "suppressed" on Amazon because it was cheaper on another site. Allergan responded: "Walmart got their price back up to $16.99." Amazon then unsuppressed the listing. They did this with pet treats on Chewy. Furniture on Home Depot. Products across dozens of categories spanning YEARS. The mechanism is simple but terrifying: If you're a brand and you sell cheaper on Walmart than on Amazon, Amazon suppresses your product, removes you from the Buy Box, buries you in search results, and effectively makes you invisible to 300 million customers. Brands can't afford that. So they call Walmart and Target and say "raise your prices or we'll lose our Amazon listings." Walmart and Target comply because they need the brand's products. Amazon captures 40 cents of every dollar spent online in America. That gives them the leverage to set prices across THE ENTIRE internet. Not just their own platform. So turns out, you were never comparison shopping. You were looking at a coordinated price floor set by Amazon through backroom phone calls between brands and their competitors. "Amazon is working to make your life more unaffordable." 3 separate antitrust trials are now scheduled for 2027. The FTC has its own case. 18 states plus the DOJ are piling on. This is literally happening during the WORST affordability crisis in a generation. Groceries up 25% since 2020. Housing unaffordable. Wages flat. And the largest ecommerce company on Earth has been secretly coordinating with brands to make sure you can't find a cheaper price ANYWHERE. "Competition" in retail is just a fantasy.

redpillbot

50,691 次观看 • 2 个月前

Love seeing this heartfelt note about our Delivery Service Partner, Ronald Dubon and team... — Sometimes, the smallest hearts remind the biggest companies what kindness truly looks like. When a four-year-old boy dreamed of having an Amazon-themed birthday party—complete with the thrill of seeing a real delivery van—no one could have imagined that Amazon itself would make that dream come true. Despite being one of the largest and busiest companies in the world, Amazon found the time, heart, and humanity to show up in a deeply personal way. On short notice, they didn’t just send one delivery van—they brought two: a classic Amazon delivery van and a cutting-edge electric model. Their team arrived with smiles, good spirits, and arms full of gifts, turning a simple backyard celebration into a once-in-a-lifetime memory. Every child got to climb behind the wheel, honk the horn, and pretend to be an Amazon driver for a day. The laughter, joy, and awe on their faces said everything words could not. In a world where large corporations often feel distant, Amazon proved that compassion and community still matter. Their thoughtful gesture—done not for publicity, but from genuine goodwill—brought magic to a young boy’s birthday and touched every heart in attendance. It was a powerful reminder that even the biggest companies are made up of people who care, and their unexpected generosity should never go unnoticed. Thank you, Amazon, for showing that behind every box and logo lies a company capable of incredible kindness.

Andy Jassy

23,024 次观看 • 9 个月前

Male karen loses his mind because he does not want to be on camera. ​A peaceful filming session in a public space quickly escalated into a physical altercation, a threat of pepper spray, and a lesson in First Amendment rights outside a BJ's Restaurant & Brewhouse in Anaheim Hills, California. ​The incident began while a journalist was recording video outside the restaurant's outdoor patio area. A customer dining on the patio took issue with being filmed. Instead of ignoring the camera or asking the creator to move along, the customer escalated the situation by stepping around the patio partition to directly confront the cameraman. ​The interaction instantly turned physical as the customer attempted to grab the recording equipment. Seeing the journalists being targeted, on of his partners jumped in to intervene, physically pushing the customer back. To prevent further advancement from the customer or surrounding patrons, the partner brandished pepper spray, loudly warning the crowd to back up or face being sprayed. Restaurant employees and nearby diners stepped in to separate everyone before the violence could escalate further. ​When the Anaheim Police Department arrived on the scene, they were met with two very different approaches from officers. ​The first officer wanted to treat the journalist like they were the problem and not the victim as he demanded ID out of the gate without even seeing the evidence. When he sergeant arrived things moved in the right direction as he respected the rights of the journalists as the complaint was taken. ​After talking to the sergeant the journalist decided to shift gears. Expressing that his primary goal was to educate the public on constitutional rights rather than see someone hauled off to jail, the journalist offered a compromise. ​He stated he would forgo pressing charges if the customer agreed to a formal, face-to-face apology. The police sergeant stepped in to facilitate, and the customer ultimately apologized to the journalist directly on camera. With the apology accepted, the journalist declined to pursue the matter further, and officers concluded the investigation with zero arrests.

Giggling Ganon

30,585 次观看 • 1 个月前

Jeff Bezos on how to build a business strategy “I very frequently get the question: ‘What’s going to change in the next 10 years?” And that is an interesting question… But I almost never get the question: ‘What’s not going to change in the next 10 years?’ And I submit to you that that second question is actually the more important of the two.” Jeff argues: “You can build a business strategy around the things that are stable in time. In our retail business, we know that customers want low prices, and I know that’s going to be true 10 years from now. They want fast delivery. They want vast selection. It’s impossible to imagine a future 10 years from now where a customer comes up and says, ‘Jeff I love Amazon, I just wish the prices were a little higher.’ Or, ‘I love Amazon, I just wish you’d deliver a little slower.’ Impossible. And so we know the energy we put into these things today will still be paying dividends for our customers 10 years from now.” He gives AWS as another example. It’s impossible to imagine AWS customers asking for a less reliable or more expensive service. ”When you have something that you know is true, even over the long term, you can afford to put a lot of energy into it… The big ideas in business are often very obvious, but it’s very hard to maintain a firm grasp of the obvious at all times. But if you can do that and continue to spin up those flywheels and put energy into those things, over time, you build a better service for your customers on the things that genuinely matter to them.” Video source: Amazon Web Services (2012)

Startup Archive

22,420 次观看 • 3 个月前

Jeff Bezos on how to build a business strategy “I very frequently get the question: ‘What’s going to change in the next 10 years?” And that is an interesting question… But I almost never get the question: ‘What’s not going to change in the next 10 years?’ And I submit to you that that second question is actually the more important of the two.” Jeff argues: “You can build a business strategy around the things that are stable in time. In our retail business, we know that customers want low prices, and I know that’s going to be true 10 years from now. They want fast delivery. They want vast selection. It’s impossible to imagine a future 10 years from now where a customer comes up and says, ‘Jeff I love Amazon, I just wish the prices were a little higher.’ Or, ‘I love Amazon, I just wish you’d deliver a little slower.’ Impossible. And so we know the energy we put into these things today will still be paying dividends for our customers 10 years from now.” He gives AWS as another example. It’s impossible to imagine AWS customers asking for a less reliable or more expensive service. ”When you have something that you know is true, even over the long term, you can afford to put a lot of energy into it… The big ideas in business are often very obvious, but it’s very hard to maintain a firm grasp of the obvious at all times. But if you can do that and continue to spin up those flywheels and put energy into those things, over time, you build a better service for your customers on the things that genuinely matter to them.” Video source: Amazon Web Services (2012)

Startup Archive

61,775 次观看 • 1 年前

Jeff Bezos in 1999 on why "Internet Shminternet" doesn't matter: Jeff was being challenged on whether Amazon is still an internet company. They had 3,000 employees and over 4 million square feet of distribution centers. The interviewer pushes back: "You're not really a pure Internet company anymore either. You've got millions of square feet of real estate, growing inventory, thousands of employees." Jeff's response: "I'm very proud of that because with that distribution center space and half a dozen distribution centers around the country, it allows us to get product close to customers so we can ship it in a timely way which improves customer service levels. That's what we're about." The interviewer tries again: "But you're not a pure Internet play." Jeff fires back: "It doesn't matter to me whether we're a pure Internet play. What matters to me is we provide the best customer service. Internet Shminternet. That doesn't matter." On what investors should care about: "They should be investing in a company that obsesses over customer experience in the long term. There is never any misalignment between customer interests and shareholder interests." The interviewer accuses him of corporate arrogance: "Isn't it corporate arrogance to assume that you can come into these businesses which you have no experience in and virtually overnight become the best and the market leader?" Jeff's response: "When we first started selling books four years ago, everybody said 'you're just computer guys, you don't know anything about selling books.' And that was true. But we really cared about customers and now we know a lot about books. We hired the right people. We take the commitment to the customer very seriously." On the risk: "There's no guarantee that Amazon(.com) can be a successful company. What we're trying to do is very complicated. There's huge execution risk involved. We have a terribly complicated business. But this is the less risky of the two approaches because scale is important in this business." Customer obsession beats everything else.

Jaynit

28,602 次观看 • 5 个月前