Another week, another agent. Explorer is Sierra's agent-optimizing agent. Think of of it like ChatGPT deep research, but instead of doing research on the Internet, it's doing research over your customer conversations

Full blog post:

Ghostwriter mascot spotted @karine_hsu

Thank you~♡ This may be an Amazon story, but it also applies to OpenAI. What defines talent in the AI era? OpenAI Korea B2C "Me"

Great stuff!

What's new here?

if i understand correctly, it's customer intelligence? very cool! why use the buzzy sort of vague "agent-optimizing agent" though?

Awesome concept!

Oof bruh, botception, agent digging our chats? Lowkey curious, ready for it to spill receipts and roast convos. Bring it.

Curious what you are using for data management?

A new job title dropped, "Agent strategist"

Will work great with my customer last-contact data stored in Salesforce CRM.