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Before adding AI to a product or experience, leaders should ask: Is it solving a real problem—or are we using AI simply because we can? That question becomes especially important in fields where trust and human connection matter. Harvard Business School Associate Professor Julian De Freitas explains that customers... show more
10,743 次观看 • 6 天前 •via X (Twitter)
1 条评论

sophie s,6 天前
This is so true






