Customer service in 2006 vs. 2026. What a difference 20 years makes.

I just scream "OPERATER MF" over and over again.

That and hitting all the numbers on the keypad! 😆

Coming soon: AI: “Would you like to speak with a real human, for $4.99. Costumer: “Yes!” AI: “With a human whose native language is English, for $6.99” Customer: “Yes, yes, please!”

😆

I HATE automated phone systems more than getting in a car accident.

So true and absolutely annoying! And it’s even worse when you have to go overseas…

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🤣😂🤣 this just happened to me yesterday! A credit card company sent an email saying someone requested a new card. I was like that wasn’t me! And called them. I swear the call pretty much sounded just like this. Me having a “minor fight” with this AI! lol The AI a lot stupider than Grok.

This is so true. I experienced this yesterday. 🤬

This is frustrating and funny at the same time, Sovey! Nailed it once again!🎯 Hope you have a fantastic day! 🙏

You too, BR!

I can't literally feel my blood pressure rising when dealing with one of these calls.

Yes!

Soooo close to accurate. In 2006 it was some Indian guy speaking broken English that answered the phone. Head bobbing aholes. The only positive to AI. At least it’s replacing them.

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Totally agree! This is me and CVS, “Representative… Representative… Representative… Representative Representative… Representative Representative… Representative… I want to speak to a human!”

Accurate

Hahaha, nailed it again!!

So frustrating!

Yes it is! I get so mad! I have had outbursts of anger over this crap. 😅😂

One thing I gotta add... Sometimes I get so frustrated, I wind up screaming at the AI Customer Service Bot. 🤬 It doesn't improve the service! 🤨 It DOES, however, let me release pent up frustration! 👍

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They are the worst!

GUUUURRRL...you NAILED it! 👍 AI sometimes is so frustrating when trying to get to a real person in customer service! 💯 Didn't used to be that way! 😡

😂 so true

🎯 pretty much 😡

you were gorgeous in 2006 too!!🧡🧡🧡

And one other thing I need to point out... And this is ONLY my opinion. I have no facts to back it up. But when I finally DO lose my selfcontrol and snap, yelling and swearing at the bot, I picture in my mind a real customer service representative sitting right there, monitoring and recording my outburst as he calls out gleefully, "We got ANOTHER one!" Then he triggers the wait time if between 20 and 48 minutes. 🤬🤬🤬🤬

Love it!

This video is Exhibit A why some folks suddenly and finally detach from civilization altogether and choose to sell off all material things, wave goodbye, and walk into the mountainous woods with nothing but a backpack full of matches, knives, guns and ammo to get back to Mother Nature and live off the land for their rest of their natural born lives away from people...... and bots. (call disconnected)

💯

These days you have to work up courage to go into battle when calling for service because you know you have to fight the Bot first to get a real human. You nailed it!

So true !

lol

Saves them a lot of time at the expense of yours 💀👎

Ain't that the truth?!

@BiteMe284298276 You are much more calm than I ever am🤣🤣

@BiteMe284298276 Lol, this is my best attempt at acting. :)

@BiteMe284298276 🤣🤣🤣

This I can really relate to, as does just about every single person. Live human customer service care is what it’s all about, not almost dead, no brained exasperating bots! Having worked my whole life in business with the public for over sixty years, that’s THE ONLY WAY TO DO GREAT BUSINESS ‼️ Kudos, sweet Sovey ‼️❤️

I made the mistake of buying a control from Roku. It didn't work. Even though it was only $10, I thought I'd call their customer service to see if they'd make it right. Got trapped in a rotating AI cycle that asked the same questions repeatedly. Never found a way to talk to a human. Really, Roku? What did the control cost you, $2 tops?

I know the frustration! Good morning Sovey! Take care.

Good morning Quin, have a good day!

Truth! I will admit that my one pharmacy that I deal with still has decent customer service. I have to go through the automated system but I just hit zero a few times and it sends me to the humans. Every other company sucks!

You missed, please enter your 47 alphanumeric account number, please repeat the 47 alphanumeric account number. Please enter your 10 digit phone number associated with the account. I'm sorry that phone number does not seem to be associated with that account. Please enter the 47 alphanumeric account number . . . . Ugghhh.. And then the second the rep answers the phone, the first thing they ask for is the account number, phone number and more. Ugh.

🤣🤣🤣 you take a lot more crap than I do before I hang up but the old flip phone & heavy sigh got me 🤣 Have a great day Sovey !

That phone would be on a minute plan and you would be on hold for like 40 minutes.🤣

I have heard, never tested, that if you just start cussing a blue streak you will be switched to a human. Might be worth a try.