Effortlessly Update Your Phone Number and Email: A Step-by-Step Guide for Self Service

Trying to get customer support but unavailable

I have a problem with my good conduct attestation. It has been now 5 days and just still in process

Hello, how can I change the location of the place of birth in the birth certificate?

Hello Kevin, Kindly contact Civil Registration services for further assistance

Can I change my kenyan number with a foreign number?

Jambo am not able to log into my account cz the number I used to receive OTP is no longer active.

what if you cant access the email ..and is not bringing the phone number option

Greetings Fidelis,kindly visit the nearest Huduma Centre near you or visit our offices at Nyayo House 17TH FLOOR with your original ID for assistance with change of phone number. Regards

thank you.

I need help, IT'S AN EMERGENCY!!!

Greetings Nosh, How can we help you today?

Hello I am unable to apply for my NTSA because am unable to register to e-citizen...when I press validate the first step it tells me that something went wrong while validating your id....what may be the problem..please help

My payment has been pending for hours. Kindly advise

Greetings Sharon kindly contact 254111222222 for assistance. Regards

Im having trouble trying to change my email address and phone number.... please help

Greetings Priscilla kindly have a look at our pinned tutorials for assistance with ths. Regards

I have been trying to renew my good conduct using my device but everytime it's saying internal server error. What is the problem

Greetings, I mistakenly paid for the @KUCCPS_Official application fee Twice. Kindly help me get back the extra ksh. 1500 that I've paid.

Unable to log in to my ecitizen account kindly assist

@eCitizenKenya does it apply in change of business address like email and phone number?

How long does AGPO takes to be approved?

Hello ecitizen I lost my email and phone number that I registered on ecitizen and I'm outside the country how can I retrieve anew account

Hello, I am having trouble changing my password, website says there is a scheduled maintenance

Greetings, I neeed to access my account back since I can only access it via email and I have tried requesting to reset the password but I can't receive OTP via the email.

Hello? I have been trying to register for e citizen without success. What could be the issue?

What is one has lost their number and email address? And they need to change?

Greetings Grace,kindly visit the nearest Huduma Centre near you or visit our offices at Nyayo House 17TH FLOOR with your original ID for assistance with change of phone number. Regards

Hello I need assistance

Greetings Kim how can we help you?

How do i change my old phone in ecitizen

Greetings Cliff, kindly watch our pinned tutorial on our page for assistance with phone number change. Regards

Hello can I come over for late birth certificate registration for child with notification?

Hi Been trying to reset my password but you are not sending the otp

Rudisheni pesa yangu nyinyi how is it mnasema hamjapata pesa na safaricom confirms that imewatumia ? I sent 950 hapo kwenu juzi ...I need my money to Reflect so I can get the service I DESERVE

Good

Kwani mshakula eCitizen pia??

How long does it take to apply for a passport can I get it less than a week and at what cost @ectizenkenya

How can one change the password without phone number previously registered?

Kindly help change the phone number have lost it long time ago. Kindly help change the number to 0768877061 ID NUMBER 30038649

@eCitizenKenya I can't access my e-citizen account since I lost the phone number through which the OTP is sent whereas the OTP isn't being sent on email