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Ever committed to providing exceptional customer support as your satisfaction is our topmost priority, always! More customer service centres unveiled Nationwide across Nigeria just for YOU! #OPayBeyondBanking #OPayOffices #OPaycustomerservice #OPayOffice
19,617 views • 2 years ago •via X (Twitter)
11 Comments

It is totally unprofessional for Opay to freeze my account just because I edited my name on the app. I have provided all informations to your reps and even upgraded my account to merchant level and the account is still frozen.i will call you out if you don't do the needful ASAP

Thank you for contacting OPay! Please be aware that we are making every effort to guarantee a speedy resolution of this issue. We implore your patience while it is being resolved. S.G

Money was sent to my opay , was seen but disappeared immediately, my history shows the funds available but my balance is still 0.00

You guys should return my money to me.

Odiegwu! You guys need to wake up as regards customer service ethics and delivery.

It is unfortunate that money was transferred into an opay account which took long time synchronizing only to have been credited to the account after giving cash to the accoun's owner.the owner refuse to transfer the money back and opay has done nothing.#33k is no be beans. Help

Thank you for contacting Opay! We are unable to confirm the challenges encountered. Please provide a screenshot of the transaction receipt and clarify your complaint as we'd love to engage you further to ensure prompt resolution. A.C

@OPay_NG please help confirm what’s wrong with your bank oo. Why will credit transfer notification one in and it’s even showing in history but it’s not reflecting in balance

I was credited but not showing in my balance

I mistakenly sent money to different opay account which is still pending please reverse my money back

Thank you for contacting Opay! We understand the inconvenience. Please provide us with screenshot of the pending transaction details for a prompt resolution on this complaint. A.C


