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Our team is empowered, utilizing technology and automation to ensure exceptional service. Whatever it takes, we’re dedicated to delivering excellent service. At Moniepoint, we’re committed to providing a delightful experience and ensuring customer satisfaction every time our customers reach out to us. Our Customer Service Team consistently goes Above...

10,810 次观看 • 1 年前 •via X (Twitter)

10 条评论

PASTOR A. A. ALLEN 的头像
PASTOR A. A. ALLEN1 年前

I complain to @FirstBankngr about this transaction 27/9/24,their response is that the merchant received successfully.i went to talk to the lady to confirm her balance she refused. She lodged the issue. What is happening. 2013861421 FirstBank is my account

Moniepoint Nigeria 的头像
Moniepoint Nigeria1 年前

@FirstBankngr Hi Allen, we sincerely apologize for the inconvenience. Kindly exercise patience for the refund process to be completed since the Business Owner has logged it. Please avoid interacting with unverified social media handles or clicking links that request your OTP.

Gift 的头像
Gift1 年前

I did transaction from opay to mini point since yesterday I haven’t seen the money on moni point but they debited me please I need help

Moniepoint Nigeria 的头像
Moniepoint Nigeria1 年前

Hello Gift, thank you for contacting Moniepoint. We are sorry to learn about this experience with your transaction. Kindly engage us via DM with your account details and a screenshot of the declined receipt for further assistance. We look forward to your response.

🦋✨NG✨🦋 的头像
🦋✨NG✨🦋1 年前

I have been scammed @moniepointng

Moniepoint Nigeria 的头像
Moniepoint Nigeria1 年前

Hello there, we deeply regret the inconvenience you might be experiencing. Kindly send us a DM so that we can assist you appropriately, as we have yet to receive your DM. We look forward to your response.

Samantha Jay 的头像
Samantha Jay1 年前

Why this Moniepoint

Moniepoint Nigeria 的头像
Moniepoint Nigeria1 年前

Hello Samantha, we sincerely apologize for the failed account opening experience leading to your complaint. Kindly note that your complaint has been received via DM and a response has been provided. Thank you.

Lee Eun Byul 的头像
Lee Eun Byul1 年前

Sent this since yesterday and they are yet to receive it…please refund my money and tell me what’s happening

Moniepoint Nigeria 的头像
Moniepoint Nigeria1 年前

Hello there, thank you for contacting Moniepoint. Kindly respond via DM with the transaction receipt showing the transaction reference (TRF) Please avoid interacting with unverified social media handles or clicking links requesting your OTP or password. We await your response.

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