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Feature lists are the worst way to compare anything. "Having something" doesn't mean it's the right version of the thing, the useful implementation of the thing, or the convenient variation of the thing. For example, watch this video...

34,011 views • 1 year ago •via X (Twitter)

9 Comments

Jason Fried's profile picture
Jason Fried1 year ago

Full episode of the REWORK Podcast:

Michi Huber's profile picture
Michi Huber1 year ago

Yes, but communicating a "point of view" or "product values" or whatever you want to call them if your customer doesn't have a relationship with you yet is tricky too. How do you position your product that way when you haven't had the chance to build trust yet?

Jason Fried's profile picture
Jason Fried1 year ago

That's what a point of view is about. Competing on features/checkboxes is a losing battle. It flattens and tries to equalize things that aren't equal or flat. Instead, relate to your customers. Explain your product in a way that addresses their struggles directly using language they'd use. Make them feel like they'd want to do business with you.

Zlatko Bijelic's profile picture
Zlatko Bijelic1 year ago

haha love this take.

Brandon Watson's profile picture
Brandon Watson1 year ago

This. This is very true and almost a proof of why taste matters. Sadly, customers sometimes use these comparison lists as a way to make their own decisions.

Mark Ellis's profile picture
Mark Ellis1 year ago

It is more secure 🔒🔒🔒🔒🔒🔒🔒🔒

Devin's profile picture
Devin1 year ago

Hey Jason, great explanation with simple examples. I am working on an idea for a startup and looking for advice from entrepreneurs like you, do you think you could help me answer some questions?

Rick Wong's profile picture
Rick Wong1 year ago

I thought about this as well. • top of funnel will be consumed by LLMs • middle will be more important Comparison sites (3rd parties) lean into this but the checkbox list can be improved. I’m planning on using jtbd and tie it to the core categories of a business (e.g. cac, ltv)

George Siosi Samuels's profile picture
George Siosi Samuels1 year ago

Like in life too.

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