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Fierce clash between a Jersey Mike’s employee and a customer over a free birthday sub divided the internet The fact that the employee has not been fired after the incident makes the debate even more heated Are you Team Employee or Team Customer?

RT Intl

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10,494 次观看 • 27 天前 •via X (Twitter)

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A video from a Burger King outlet has gone viral online, capturing a tense exchange between a customer and an employee over how they addressed each other. According to the footage, the incident began when a woman customer referred to the employee as “young man” while collecting her order. The employee, who identifies as female, corrected the customer several times, leading to a disagreement. The customer, visibly frustrated, insisted she would “call you what I see,” prompting the employee to respond by addressing her as “sir.” The situation escalated when the woman demanded to speak with the manager, later identified as Kimberly Byer, one of the owners of the franchise. During the discussion, the customer accused the staff member of being rude and claimed she had no obligation to use the pronouns or titles the employee preferred. The owner acknowledged that the employee’s retaliation was “inappropriate” but also reminded the customer that Burger King expects guests not to insult team members.

A video from a Burger King outlet has gone viral online, capturing a tense exchange between a customer and an employee over how they addressed each other. According to the footage, the incident began when a woman customer referred to the employee as “young man” while collecting her order. The employee, who identifies as female, corrected the customer several times, leading to a disagreement. The customer, visibly frustrated, insisted she would “call you what I see,” prompting the employee to respond by addressing her as “sir.” The situation escalated when the woman demanded to speak with the manager, later identified as Kimberly Byer, one of the owners of the franchise. During the discussion, the customer accused the staff member of being rude and claimed she had no obligation to use the pronouns or titles the employee preferred. The owner acknowledged that the employee’s retaliation was “inappropriate” but also reminded the customer that Burger King expects guests not to insult team members.

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This employee got a call about a DoorDash order that was already delivered. The customer ordered a steak and cheese, a meatball, and a pepperoni and salami sandwich. When another employee made it, the store was out of steak and mayo so she just made another meatball sandwich without consulting with the customer first. The customer is upset and says that if they were out of steak then they should have called and let her know so she could get something else instead of having the decision made for her. The employee defended the other employee and claims they aren’t allowed to call the customer and that the situation was appropriate. When the customer gets mad she then tells her to come down to the store as if to provoke a confrontation. Was the customer wrong for ordering from a third party site that doesn’t show their inventory in real time or should the employee have let the door dasher know so they could call the customer?

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