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For something a little different, sam lessin 🏴‍☠️ teaches us proper etiquette. How to navigate: - Introductions - Small talk - Meetings - Meals - Dress - and much more I love Sam's framing for why etiquette matters: the goal of learning good etiquette to show up in any...

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Lenny Rachitsky

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93,660 просмотров • 7 месяцев назад •via X (Twitter)

ЮморОбразованиеНаука и технологии
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Stewart Butterfield (Stewart Butterfield) rarely does interviews. After 2 years of trying, I finally convinced him to come on. In this special conversation, Stewart shares the frameworks and mental models that most helped him build two of the most important products in tech history (Flickr, and Slack—which he sold for $28B, and which powers how basically every company collaborates these days). We discuss: 🔸 "Utility curves" — his framework for prioritizing ideas 🔸 "The owner's delusion" — why restaurant websites suck 🔸 "Tilting your umbrella" — a hilarious Slack core value 🔸 "Hyper-realistic work-like activities" — my new favorite concept 🔸 "Don't make me think" — Stewart's foundational design philosophy 🔸 The story behind "We don't sell saddles here" Listen now 👇 • YouTube: • Spotify: • Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 WorkOS — Modern identity platform for B2B SaaS, free up to 1 million MAUs: 🏆 Metronome — Monetization infrastructure for modern software companies: 🏆 Lovable — Build apps by simply chatting with AI:
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"Sell the alpha, not the feature": The enterprise sales playbook for $1M to $10M ARR with Jen Abel Jen is GM of Enterprise at State Affairs, co-founder JJELLYFISH, and one of the sharpest minds I've ever met on all things enterprise sales. In this follow-up to our first chat two years ago (covering the founder-led sales zero to $1M phase), we focus on what founders need to know to grow from $1M to $10M ARR. We discuss: 🔸 The dangers of pricing your product $10K-$20K 🔸 Why tier-1 logos counterintuitively make the best early customers 🔸 Why the “mid-market” doesn’t exist 🔸 How to find and work with design partners 🔸 Why you need to vision-cast instead of problem-solve 🔸 Why services are the fastest way to get your foot in the door with enterprises 🔸 When to hire your first salesperson and what profile to look for 🔸 Much more Listen now 👇 • YouTube: • Spotify: • Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs: 🏆 Lovable—Build apps by simply chatting with AI: 🏆 Coda (Superhuman Docs)—The all-in-one collaborative workspace:

Lenny Rachitsky

230,233 просмотров • 9 месяцев назад

From managing people to managing AI with Julie Zhuo (Julie Zhuo) In a very special episode, my first-ever podcast guest returns (3 years and over 30M downloads later!) to explain why everyone's about to become a manager—of AI. Spoiler: The skills that make you a great manager also make you great at AI. In our conversation, we discuss: 🔸 The three core manager skills that translate directly to working with AI tools 🔸 Why her startup has zero PMs 🔸 How her team at Sundial uses AI to learn new skills 10x faster 🔸 The “diagnose with data, treat with design” framework for balancing instinct and data 🔸 How to give feedback that actually lands—including Julie’s exact script for difficult conversations Listen now 👇 • YouTube: • Spotify: • Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 Mercury—The art of simplified finances: 🏆 DX—The developer intelligence platform designed by leading researchers: 🏆 PostHog—How developers build successful products:
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From managing people to managing AI with Julie Zhuo (Julie Zhuo) In a very special episode, my first-ever podcast guest returns (3 years and over 30M downloads later!) to explain why everyone's about to become a manager—of AI. Spoiler: The skills that make you a great manager also make you great at AI. In our conversation, we discuss: 🔸 The three core manager skills that translate directly to working with AI tools 🔸 Why her startup has zero PMs 🔸 How her team at Sundial uses AI to learn new skills 10x faster 🔸 The “diagnose with data, treat with design” framework for balancing instinct and data 🔸 How to give feedback that actually lands—including Julie’s exact script for difficult conversations Listen now 👇 • YouTube: • Spotify: • Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 Mercury—The art of simplified finances: 🏆 DX—The developer intelligence platform designed by leading researchers: 🏆 PostHog—How developers build successful products:

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183,085 просмотров • 11 месяцев назад

Pay attention to this: Brian Balfour (founder of Reforge, former VP of Growth at HubSpot) has studied every major platform shift—from Facebook to Apple to Google—and he’s spotted a pattern that’s about to repeat with ChatGPT. Brian predicts that within the next 6 months, ChatGPT will become the next major distribution platform. In our conversation, Brian shares: 🔸 The 4-step cycle every platform follows (and why ChatGPT just entered step 2) 🔸 Why ChatGPT’s platform launch could be bigger than Facebook’s early platform 🔸 The exact signals that ChatGPT will launch a third-party platform within six months 🔸 Why you have six months (not years) to make your platform bet 🔸 Why companies that don’t integrate with ChatGPT will lose to competitors that do 🔸 Why so few companies are actually doing what they need to be doing right now Listen now 👇 • YouTube: • Spotify: • Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 DX — The developer intelligence platform designed by leading researchers: 🏆 Basecamp — The famously straightforward project management system from 37signals: 🏆 Miro — collaborative visual platform where your best work comes to life:
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Pay attention to this: Brian Balfour (founder of Reforge, former VP of Growth at HubSpot) has studied every major platform shift—from Facebook to Apple to Google—and he’s spotted a pattern that’s about to repeat with ChatGPT. Brian predicts that within the next 6 months, ChatGPT will become the next major distribution platform. In our conversation, Brian shares: 🔸 The 4-step cycle every platform follows (and why ChatGPT just entered step 2) 🔸 Why ChatGPT’s platform launch could be bigger than Facebook’s early platform 🔸 The exact signals that ChatGPT will launch a third-party platform within six months 🔸 Why you have six months (not years) to make your platform bet 🔸 Why companies that don’t integrate with ChatGPT will lose to competitors that do 🔸 Why so few companies are actually doing what they need to be doing right now Listen now 👇 • YouTube: • Spotify: • Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 DX — The developer intelligence platform designed by leading researchers: 🏆 Basecamp — The famously straightforward project management system from 37signals: 🏆 Miro — collaborative visual platform where your best work comes to life:

Lenny Rachitsky

123,537 просмотров • 1 год назад

The future of product management looks a lot like Zevi Arnovitz Zevi is an IC PM at Meta, has no technical background—is scared to even look at code—but has taught himself how to use Cursor and Claude Code to build significant and real product. He's developed his own very powerful Cursor workflow that allows him to quickly add his ideas to Linear, develop a plan using Claude Code, build it within Cursor, and then have different LLMs review his code. Zevi's engineers at Meta ask him to teach them how he does what he does, and I haven’t stopped thinking about this conversation since we had it. Everyone needs to pay close attention to what AI us unlocking for non-technical people. We discuss: 🔸 The complete AI workflow that lets non-technical people build in Cursor 🔸 How to use multiple AI models for different tasks (Claude for planning, Gemini for UI) 🔸Specific slash commands to automate key prompts 🔸 Zevi’s “peer review” technique, which uses different LLM models to review each other’s code 🔸 Why this might be the best time to be a junior in tech, despite the challenging job market 🔸 How Zevi used AI to prepare for his Meta PM interviews Listen now 👇 - YouTube: - Spotify: - Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 10Web.io — Vibe coding platform as an API 🏆 DX — The developer intelligence platform designed by leading researchers 🏆 Framer — Build better websites faster
1:15

The future of product management looks a lot like Zevi Arnovitz Zevi is an IC PM at Meta, has no technical background—is scared to even look at code—but has taught himself how to use Cursor and Claude Code to build significant and real product. He's developed his own very powerful Cursor workflow that allows him to quickly add his ideas to Linear, develop a plan using Claude Code, build it within Cursor, and then have different LLMs review his code. Zevi's engineers at Meta ask him to teach them how he does what he does, and I haven’t stopped thinking about this conversation since we had it. Everyone needs to pay close attention to what AI us unlocking for non-technical people. We discuss: 🔸 The complete AI workflow that lets non-technical people build in Cursor 🔸 How to use multiple AI models for different tasks (Claude for planning, Gemini for UI) 🔸Specific slash commands to automate key prompts 🔸 Zevi’s “peer review” technique, which uses different LLM models to review each other’s code 🔸 Why this might be the best time to be a junior in tech, despite the challenging job market 🔸 How Zevi used AI to prepare for his Meta PM interviews Listen now 👇 - YouTube: - Spotify: - Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 10Web.io — Vibe coding platform as an API 🏆 DX — The developer intelligence platform designed by leading researchers 🏆 Framer — Build better websites faster

Lenny Rachitsky

309,297 просмотров • 7 месяцев назад

.Intercom was on the brink of death—five straight quarters of $0 net new ARR, approaching negative growth. Then they went all‑in on AI. 6 weeks after GPT‑3.5 launched, they shipped a working prototype of Fin (Intercom’s AI agent). Fin grew from $1M → $12M ARR in 12 months. Now at mid–8 figures and >300% growth, it's on track to cross $100M ARR in less than 3 quarters, and will be growing faster than every public software company by year-end. In our real-talk conversation, Eoghan McCabe shares the brutal reality of transforming a late-stage, plateauing SaaS business into an AI-first company. What you'll learn: 🔸 Why Eoghan believes most late-stage companies won’t survive the AI transition 🔸 The “founder mode” transformation that required firing 40% of staff and resulted in 98% employee satisfaction 🔸 Why having “nothing to lose” is the ultimate advantage in AI transformation 🔸 How they transformed from a plateauing SaaS business to an AI-first company growing at 300%+ 🔸 How Intercom’s pricing evolved from “the most hated in SaaS” to a model for every AI company 🔸 How 12 years of therapy and a period of “ego death” shaped Eoghan’s leadership approach Listen now 👇 • YouTube: • Spotify: • Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 Great Question — Empower everyone to run great research: 🏆 WorkOS — Modern identity platform for B2B SaaS, free up to 1 million MAUs: 🏆 DX — The developer intelligence platform designed by leading researchers:
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.Intercom was on the brink of death—five straight quarters of $0 net new ARR, approaching negative growth. Then they went all‑in on AI. 6 weeks after GPT‑3.5 launched, they shipped a working prototype of Fin (Intercom’s AI agent). Fin grew from $1M → $12M ARR in 12 months. Now at mid–8 figures and >300% growth, it's on track to cross $100M ARR in less than 3 quarters, and will be growing faster than every public software company by year-end. In our real-talk conversation, Eoghan McCabe shares the brutal reality of transforming a late-stage, plateauing SaaS business into an AI-first company. What you'll learn: 🔸 Why Eoghan believes most late-stage companies won’t survive the AI transition 🔸 The “founder mode” transformation that required firing 40% of staff and resulted in 98% employee satisfaction 🔸 Why having “nothing to lose” is the ultimate advantage in AI transformation 🔸 How they transformed from a plateauing SaaS business to an AI-first company growing at 300%+ 🔸 How Intercom’s pricing evolved from “the most hated in SaaS” to a model for every AI company 🔸 How 12 years of therapy and a period of “ego death” shaped Eoghan’s leadership approach Listen now 👇 • YouTube: • Spotify: • Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 Great Question — Empower everyone to run great research: 🏆 WorkOS — Modern identity platform for B2B SaaS, free up to 1 million MAUs: 🏆 DX — The developer intelligence platform designed by leading researchers:

Lenny Rachitsky

182,396 просмотров • 1 год назад

The rise of the IC CEO with Howie Liu After a viral tweet claimed Airtable was dead based on incorrect data, Howie led a radical transformation: reorganizing the entire company into "fast" and "slow" thinking teams, becoming an “IC CEO” who codes daily, and encouraging employees to cancel all their meetings to play with AI. In our conversation, we discuss: 🔸 The “fast thinking” vs. “slow thinking” team structure that lets Airtable ship AI features weekly (inspired by Daniel Kahneman) 🔸 Why CEOs must become ICs again in the AI era 🔸 Why “playing” with AI tools should be mandatory—Howie tells employees to cancel all meetings for a week to experiment 🔸 Why evals can kill innovation (and when to use “vibes” instead) Listen now 👇 • YouTube: • Spotify: • Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 LucidLink — Real-time cloud storage for teams: 🏆 DX — The developer intelligence platform designed by leading researchers: 🏆 Claude — The AI for problem solvers and enterprise:
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The rise of the IC CEO with Howie Liu After a viral tweet claimed Airtable was dead based on incorrect data, Howie led a radical transformation: reorganizing the entire company into "fast" and "slow" thinking teams, becoming an “IC CEO” who codes daily, and encouraging employees to cancel all their meetings to play with AI. In our conversation, we discuss: 🔸 The “fast thinking” vs. “slow thinking” team structure that lets Airtable ship AI features weekly (inspired by Daniel Kahneman) 🔸 Why CEOs must become ICs again in the AI era 🔸 Why “playing” with AI tools should be mandatory—Howie tells employees to cancel all meetings for a week to experiment 🔸 Why evals can kill innovation (and when to use “vibes” instead) Listen now 👇 • YouTube: • Spotify: • Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 LucidLink — Real-time cloud storage for teams: 🏆 DX — The developer intelligence platform designed by leading researchers: 🏆 Claude — The AI for problem solvers and enterprise:

Lenny Rachitsky

243,711 просмотров • 1 год назад

5 questions to ask when your product stops growing Jason Cohen (Jason Cohen) has founded and scaled four companies (including two unicorns, one being WP Engine), and is one of the most prolific and beloved sharers of product and startup wisdom (at In this unique conversation, Jason walks us through the 5 questions he asks when his product stops growing—and how to fix each issue. Your team will almost certainly face stalled growth at some point, and I've never seen this clear a framework for how to methodically find the root cause. Until now. Bookmark this one for when you'll need it. Learn: 🔸 Jason’s 5-step sequence for diagnosing stalled growth: logo retention, pricing, NRR, marketing channels, target market 🔸 Why “it’s too expensive” is almost never the real reason customers churn 🔸 A small copy tweak that’ll double response rates on your cancellation surveys 🔸 How repositioning the same product can increase revenue 8x 🔸 When to reconsider if growth is even the right goal for your business Listen now 👇 • YouTube: • Spotify: • Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 10Web.io — Vibe coding platform as an API: 🏆 Strella — The AI-powered customer research platform: 🏆 Brex — The banking solution for startups:
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5 questions to ask when your product stops growing Jason Cohen (Jason Cohen) has founded and scaled four companies (including two unicorns, one being WP Engine), and is one of the most prolific and beloved sharers of product and startup wisdom (at In this unique conversation, Jason walks us through the 5 questions he asks when his product stops growing—and how to fix each issue. Your team will almost certainly face stalled growth at some point, and I've never seen this clear a framework for how to methodically find the root cause. Until now. Bookmark this one for when you'll need it. Learn: 🔸 Jason’s 5-step sequence for diagnosing stalled growth: logo retention, pricing, NRR, marketing channels, target market 🔸 Why “it’s too expensive” is almost never the real reason customers churn 🔸 A small copy tweak that’ll double response rates on your cancellation surveys 🔸 How repositioning the same product can increase revenue 8x 🔸 When to reconsider if growth is even the right goal for your business Listen now 👇 • YouTube: • Spotify: • Apple: Thank you to our wonderful sponsors for supporting the podcast: 🏆 10Web.io — Vibe coding platform as an API: 🏆 Strella — The AI-powered customer research platform: 🏆 Brex — The banking solution for startups:

Lenny Rachitsky

136,088 просмотров • 7 месяцев назад