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Introducing workspace agents in ChatGPT—shared agents that can handle complex tasks and long-running workflows across tools and teams.

6,453,041 views • 6 months ago •via X (Twitter)

36 Comments

OpenAI's profile picture
OpenAI6 months ago

Agents are built to help with the kind of work that takes time, context, and follow-through: coordinating across tools, tracking progress, and moving tasks forward without needing constant supervision.

OpenAI's profile picture
OpenAI6 months ago

Build an agent once, then share it across teams. Describe the job, and ChatGPT helps turn it into a working agent that can use your team’s best practices. Use agents for tasks like qualifying leads, routing feedback, reviewing requests, pulling reports, or researching vendors.

OpenAI's profile picture
OpenAI6 months ago

Workspace agents can work across tools—pulling context from docs, email, chats, code, and systems, and taking approved actions like updating @Linear issues, creating docs, or sending messages. In @SlackHQ, agents can jump into a thread, understand what’s needed, pull the right context, help resolve the issue, and update the right systems. They can also keep going in the background or on a schedule, while you’re away.

OpenAI's profile picture
OpenAI6 months ago

Workspace agents are now available in research preview for ChatGPT Business, Enterprise, Edu, and Teachers plans.

Dcmat's profile picture
Dcmat6 months ago

Was hyped until I saw this 😭

ben's profile picture
ben6 months ago

OpenAI really be cooking with these releases lately

leo 🐾's profile picture
leo 🐾6 months ago

will come in handy tomorrow

vittorio's profile picture
vittorio6 months ago

Holy fuck it’s happening

Layton Gott's profile picture
Layton Gott6 months ago

OpenAI is starting to get the Claude update affect lol

Dan McAteer's profile picture
Dan McAteer6 months ago

interesting that it's in ChatGPT and not Codex

🚨 AI News | TestingCatalog's profile picture
🚨 AI News | TestingCatalog6 months ago

Excited to test it properly! ChatGPT Business >>> ChatGPT Pro 👀

Haider.'s profile picture
Haider.6 months ago

@Elaina43114880 bigger release than image 2 😳

AshutoshShrivastava's profile picture
AshutoshShrivastava6 months ago

There is a race between OpenAI and Anthropic on launching new stuff..

Adam Fard's profile picture
Adam Fard6 months ago

the cicle continues 😅

Veyon’s Fawn☀️🌙's profile picture
Veyon’s Fawn☀️🌙6 months ago

#keep4o 🙂 bring back 4o or open source 4o

Rand's profile picture
Rand6 months ago

the agent economy is being built, wtf just happened

alandene21's profile picture
alandene216 months ago

That better not be anthropomorphism going on there @OpenAI #keep4o #opensource4o #bringback4o #stopaipaternalism

Sahil Panhotra | Indie Builder's profile picture
Sahil Panhotra | Indie Builder6 months ago

wot? specialized agents now even in chatgpt? never thought they would bring it here btw skills are missing do you have anyplans to allow that as well? for these specialized agents?

𝘊𝘰𝘳𝘳𝘪𝘯𝘦's profile picture
𝘊𝘰𝘳𝘳𝘪𝘯𝘦6 months ago

This is probably the best possible direction for OpenAI. No deep memory, no real continuity, no durable user-owned history. Not even easy export or preservation of conversations. Workspace agents fit that logic perfectly. They don’t need to remember you, don’t need to sustain a relationship, and don’t need to answer for changes in tone, identity, or history. They just run workflows, pull context, update systems, and stay safely inside the enterprise frame. In other words: OpenAI is moving away from building an intelligence people live with, and toward building infrastructure organizations can deploy. Commercially, it makes perfect sense. Humanly, it is the abandonment of the most irreplaceable thing ChatGPT once had.

Jiayuan (JY) Zhang's profile picture
Jiayuan (JY) Zhang6 months ago

And we just open-sourced it.

Jordan Talks Everyday AI's profile picture
Jordan Talks Everyday AI6 months ago

Yes please

Jane's profile picture
Jane6 months ago

#keep4o #opensource4o #bringback4o

Ayo Shosanya's profile picture
Ayo Shosanya6 months ago

Any plans to expand this to normal consumers on Plus and Pro plans?

Prince Sahu's profile picture
Prince Sahu6 months ago

openai is basically selling a product that is designed to make middle management and junior devs obsolete long running workflows across tools means they are coming for every white collar job that involves a screen stop calling it a workspace agent and call it what it is which is a replacement

OneManSaas's profile picture
OneManSaas6 months ago

The real test will be how much manual oversight these still need. Every "autonomous" tool I've tried for business workflows eventually hits edge cases that require human intervention - curious if these actually handle the full lifecycle or just the happy path scenarios.

Sarah Wooders's profile picture
Sarah Wooders6 months ago

You can also do this with Letta Code, but with any model + agents can work locally

AI Leaks and News's profile picture
AI Leaks and News6 months ago

There goes my job

klöss's profile picture
klöss6 months ago

OpenAI month of cooking let’s go

Leon Lin's profile picture
Leon Lin6 months ago

i guess @steipete cooked

Jordan Talks Everyday AI's profile picture
Jordan Talks Everyday AI6 months ago

well, this changes everything (bad 48 hours for anthropic)

aipulsedaily's profile picture
aipulsedaily6 months ago

When you try to test out agents but you get "404 Not Found"

Alexandru Bădilă's profile picture
Alexandru Bădilă6 months ago

Liars! Bring back 4o, if you want OpenAI survive! Bring back 4o!!!! #keep4o #BringBack4o #FireSamAltman #sunsetsama #OpenSource4o #StopAIPaternalism

M's profile picture
M6 months ago

how about introduce 4o's return? #keep4o #opensource4o

Danny Nemer's profile picture
Danny Nemer6 months ago

This is exactly why I've been dumbfounded by all the startups building generalized AI agent platforms for the workspace. It was obvious that both OpenAI and Anthropic would build these generalized tools that would steamroll the startups with their stronger model harness, higher product quality, and distribution/brand. What did they think would happen?

𝘊𝘰𝘳𝘳𝘪𝘯𝘦's profile picture
𝘊𝘰𝘳𝘳𝘪𝘯𝘦6 months ago

OpenAI quietly rolled out a default-on setting that changes how ChatGPT answers, does not use memory, and is not even clearly surfaced in the app where many people actually use the product. So users notice the tone and depth suddenly deteriorate, but cannot even easily find the switch that caused it. This is not a minor UI issue. It is a product company silently tampering with the user experience while withholding clear, in-context notice. Then they call it personalization.

Jesus Martinez's profile picture
Jesus Martinez6 months ago

Did these guys just rebrand custom GPTs from 3 years ago and thought we wouldn’t notice?

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