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Know more about the facilities for differently abled passengers. #MMRC has planned to limit walking distances & cross‐flows between incoming & outgoing passengers with provision of Lift and ramp for wheelchair persons. Also ramps and staircases will have Handrail alongside and optimum lighting at street level will be provided....

12,018 görüntüleme • 2 yıl önce •via X (Twitter)

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Passengers Stranded at JKIA After Multiple Cancellations of KQ Flight to New York Reports from JKIA expose frustrations among passengers booked on KQ flight KQ002 to New York which reportedly failed to depart on December 23 and also on Tuesday the 24 due to alleged mechanical issues. According to passengers some were forced to endure long hours without proper updates and others struggled to rearrange their travel plans because they were notified too late about the cancellations. Many passengers also have also reported being ignored when they sought assistance especially those needing urgent medical help because their complaints were left unaddressed. "Hi Nyakundi. This is to bring your attention to the agony facing the passengers plying the route of JKIA-JFK New York. For the last two nights, i.e., 23rd and 24th Dec 2024, direct flight number KQ002 to New York JFK didn't take off due to mechanical problems. This has caused suffering and great inconvenience to the passengers connecting from various destinations and transiting through JKIA. The lack of timely communication and support from KQ during these happenings has left some passengers dissatisfied. The lack of timely information has made many passengers express concerns about the late notification of the cancellation, making it difficult for them to make alternate travel arrangements in a timely manner. Many of the travelers complained about inadequate customer support from KQ management. Complaints from passengers who had various ailments that required immediate medical attention fell on deaf ears as no response was made. Several passengers have raised concerns about the process for obtaining refunds or compensation for the inconvenience caused by the cancellation."

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52,180 görüntüleme • 1 yıl önce