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Really getting worse every day @airindia spilling travel experience specially in international sector.

Dear Mr. Jain, we get your disappointment and written to you via DM. You may check and acknowledge.

Why not u receive me at the airport..I only just 5 mint let reason is bording and immigration after check in .is too much people ..i reached your counter 😭 only 5 mint let your staf said flight is gone but flight still stand there .. You are disappointed Mee😡😡😡

Dear Mr. Khan, we regret the hassle. Please help us with the booking details via DM for us to check and assist you.

@airindia Website Experience - some basic things I face issue with #1 - checkout declines my card - and the message shows undfriendly user codes - pls Map it to a friendly user message. its a UX P1

Hi, can you tell us some more about what happened via DM? Let us check and assist you accordingly.

#3 customer car and chat options - these are for name sake - specially for users outside India. CSR P1

Hi, we are sorry for the inconvenience caused. We're here to assist you. Please elaborate a bit more on your concern via DM for us to check and assist you.