Loading video...

Video Failed to Load

Go Home

🚨 MAJOR UPDATE! 🚨 MICROSOFT HAS REACHED OUT! 😳 UPDATE (BEAR WITH ME PLEASE) 🙏🏽 Microsoft XBOX | Emergence Begins XBOX | Emergence BeginsSupport MicrosoftHelps #Microsoft #hack

78,919 views • 3 months ago •via X (Twitter)

67 Comments

Joshua Khane's profile picture
Joshua Khane3 months ago

@Dexerto @WindowsCentral @digitalfoundry @thegamerwebsite @Kotaku @XboxTimdog @Pirat_Nation @UNILADTECH @gamingbible 🙏🏽🙏🏽🙏🏽 Thanks for covering! And also everyone else who did!❤️

Jez's profile picture
Jez3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps 🙏🏻 Congrats dude

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Thanks Jez! And thanks for covering this!

Jez's profile picture
Jez3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Np, gonna start campaigning for others in a similar situation. It's a huge problem that you needed to go viral

ddp540's profile picture
ddp5403 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Lets use this opportunity to highlight the other people trying to get their account back...glad it all worked out for you, thats awesome 🔥

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Thanks!! Hope this will move into the right direction!

Kloot's profile picture
Kloot3 months ago

@Boy_Rush_209 @Microsoft @XBOX @XBOXSupport @MicrosoftHelps Good to hear bro, sucks it had to happen

Joshua Khane's profile picture
Joshua Khane3 months ago

@Boy_Rush_209 @Microsoft @XBOX @XBOXSupport @MicrosoftHelps Thanks for the support bro <3 Sucks big time. Rooting for all gamers

K-Med's profile picture
K-Med3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Glad you got your shit back man! Time to make sure you backup those priceless photos on some local storage as well!

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Thanks man! Lessons def learned!

K-Med's profile picture
K-Med3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Live and learn my dude. I'm just really glad you got heard and someone gave a shit. Absolutely wild experience.

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Indeed I will! And wild ride indeed!

Joshua Khane's profile picture
Joshua Khane3 months ago

🔴 I’m LIVE on Twitch! 🎮 My Microsoft account is finally back… 💚 We’re playing some games, hanging out, and talking about the hack, the recovery, and everything that happened behind the scenes. Come join us! 💜 🔴 👆🏽👆🏽👆🏽 #Twitch

Bush's profile picture
Bush3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps That still doesn’t hide the fact that they said they deleted when they could’ve just done all this in the first place but I’m glad you got your account back

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps True, that’s unacceptable.

Rino🚀's profile picture
Rino🚀3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Very happy for you🙌🏼

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Thanks so much bro❤️A shame it had to be like this and still feeling bad for everyone who haven’t got there account back.

Rino🚀's profile picture
Rino🚀3 months ago

I’m actually quite proud that you took it as far as you did. This is how it’s done, this is how we should fight for what’s our right. These companies got way too comfortable pushing their terms to the letter when it comes to their benefits and minimizing ours year after year with negligence and intentional downgrade. ❤️🫶🏼🫂

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Thank you so much brother. I'm glad this blew up, not just for me but for all gamers and consumers. I don't wish this stress on no one! <3

Rino🚀's profile picture
Rino🚀3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps You’re most certainly welcome. I totally understand. These are life memories saved there, plus purchases, plus all kinds of things, and it should NEVER be okay for that to be compromised for any reason❤️🫶🏼🫂

Nakamooten's profile picture
Nakamooten3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Maar ik dacht dat zelfs hun eigen engineers dit niet zouden kunnen ook al hadden ze het gewild? Anyway, congrats dude!

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Ongeloofelijk toch? Als het niet zo was opgeblazen was ik alsnog alles kwijt. Also thanks voor t mooie item my guy <3

Nakamooten's profile picture
Nakamooten3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Ongelofelijk of was het gewoon een grove leugen? Maar ben blij voor je man. Zag wel in de reacties dat er een boel mensen met hetzelfde probleem waren, hopelijk krijgen zij nu ook de hulp die ze horen te krijgen.

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Was natuurlijk een leugen om het af te poeieren. Ik vind het kwalijk dat het gewoon kan, maar niet wordt gedaan en de mensen die jarenlang in hun account hebben geinvesteerd en het vertrouwen in Microsoft hebben gelegd gewoon zo makkelijk worden afgezet. Rooting for all gamers!!

Nakamooten's profile picture
Nakamooten3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Laten we in elk geval hopen dat er wat meer ogen geopend zijn omtrent digitaal eigenaarschap en aanverwante zaken. De digitale revolutie ontwikkelt zich op een tempo dat de regelgeving niet kan of wil bijbenen.

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Helemaal mee eens. Technologie ontwikkelt zich razendsnel, maar de rechten en bescherming van gebruikers blijven achter. Ik hoop dat deze situatie daar in ieder geval weer wat gesprekken over op gang brengt de juiste richting in.

Jamin's profile picture
Jamin3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Can you share some guidance on how Microsoft gave you the accounts back? Did they have you fill out additional forms or upload any documents or anything like that? I’m still trying to get my stuff back from them as well, but I’m having no luck.

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps I’ll be live on Twitch later! I had so many DM’s! Let’s talk there

Jamin's profile picture
Jamin3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps I’ll be at work for most of the day unfortunately, but I can try to stop by

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps I’ll try my best to shoot you a DM in that case!

Mandolorian Wrestler's profile picture
Mandolorian Wrestler3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps You fought well brother. Congratulations

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps

𝔈𝔩𝔢𝔰𝔰𝔞𝔯's profile picture
𝔈𝔩𝔢𝔰𝔰𝔞𝔯3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Must be great to be known enough to get yours back cause I lost mine and no matter how hard I tried I cannot get it back…Microsoft don’t wanna change the phone number manually so I get it back telling me to simply get back the phone number I don’t have anymore🤡

𝙑𝟏𝙆𝙏𝙊𝙍's profile picture
𝙑𝟏𝙆𝙏𝙊𝙍3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Congrats G...

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Thanks my dude🙏🏽

JLemmens's profile picture
JLemmens3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Meanwhile the thousands of other people can suck it up. Pathetic

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Rooting for everyone🙏🏽

JLemmens's profile picture
JLemmens3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Smeerlappen zouden een class action lawsuit aan hun reet moeten krijgen. Betwijfel het, 15x (minstens) is me gezegt dat ze niks kunnen doen.

MACATEK's profile picture
MACATEK3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Now maybe you will actually listen to people to ensure you have local copy of your data whenever possible, its just good security hygiene!

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Learned from this the hard way. But you know, if I would have everything local and my HD would crash, the first thing people would say is: Why didn’t you upload to the cloud? So either way it’s messed up. But I’m taking all tips with me. Thank you🙏🏽

MACATEK's profile picture
MACATEK3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps True that my man, but if if you stick to the rule of "three" you will never go wrong, one cloud back up, one local backup and one physical backup in a different location preferably in a safe, obviously you would only do this for the most important data like family photos etc!

zanard's profile picture
zanard3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Thank God you got your files back, man. Finally, proof that Microsoft is BSing us that they can't get people's files back, not without massive public outcry.

Landlock's profile picture
Landlock3 months ago

@Pawkeshup @Microsoft @XBOX @XBOXSupport @MicrosoftHelps Congrats. Great to hear, hopefully this also leads to improvements on their end in general.

Joshua Khane's profile picture
Joshua Khane3 months ago

@Pawkeshup @Microsoft @XBOX @XBOXSupport @MicrosoftHelps I appreciate you!

ReimansZuwa's profile picture
ReimansZuwa3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps While i'm glad you got back your data, it's quite sad that you need to go viral to fix things... Please at least try to cover some ground for those without possible way to expose how bad is the support. @XBOX @XBOXSupport

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps I will!

Andrew Bulle's profile picture
Andrew Bulle3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps @JoshuaKhane How did you manage to get your stuff back. I am still unable to get my account back since last May 2025.

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Executive reached out. I was just lucky my post blew ip

Simon Zijlemans's profile picture
Simon Zijlemans3 months ago

Gewoon ‘dankjewel Simon’ was meer dan voldoende geweest hoor

Alexander Nunez's profile picture
Alexander Nunez3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps While I'm glad you got your account back this is not the way. I have 15 years of pictures lost on my Microsoft account and i can't get them back. This is complete bs.

GJ's profile picture
GJ3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Heel fijn, dit! Congrats Josh! Maar man... wat een gedoe. En wat zuur dat je het enkel terugkrijgt omdat je tweet toevallig de juiste mensen bereikt heeft. Iemand zonder social media of enige following is dus gewoon de pineut. Die wordt gewoon afgewimpeld met een leugen.

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Thanks bro. Ik ben ook absoluut geen groot persoon op X, heb geluk gehad dat dit viral ging anders had ik mn account nu ook niet terug.

El-vira (on bluesky)'s profile picture
El-vira (on bluesky)3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Can you help @saithsfuff ? The same thing happened to her, and @MicrosoftHelps claims they can't help her, but obviously you got everything back. They pick and choose who to help.

Austin Rushton's profile picture
Austin Rushton3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Don’t worry! You’re not the only one @Microsoft and/or @XBOX has kept me out of my account going on 2 years now! I’ve done everything in the recovery process even gave them my Xbox model and whatever else number they needed and I’m still denied access!

Hier0's profile picture
Hier03 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Any help here?? Minecraft creator who has appeared on Minecraft Live and aftershow... now has a stranger running around with her xbox/minecraft ign. Never mind the years of games etc all stored on the account. @IGN @Dexerto @WindowsCentral

Metrix 🇧🇪's profile picture
Metrix 🇧🇪3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Ik zit momenteel nog met hetzelfde probleem en voel me compleet hulpeloos. Welke stappen heb je ondernomen en welke formulieren heb je moeten invullen? Heb je enkele tips?

Jay Bari Strife 🗣️💗's profile picture
Jay Bari Strife 🗣️💗3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Happy to hear this man. 🙏🏽💪🏽🙏🏽

Agent_Dell's profile picture
Agent_Dell3 months ago

My account is being restricted,and has been restricted since last September,and mines isn't the only one either,please go into my profile and look at my pinned post I got 2 specific pics on there,we've tried to reach out with not a peep and lots of us who have our accounts wrongfully restricted can't use our Microsoft points to purchase anything,we've looked for a phone number for a customer service but none was shown we all have had sent us an email that said the same thing that our accounts are restricted due to us doing something illegal,I've never modded,pirated,hacked in t o another players profile or anything yet the restricted our accounts wrongfully,we need help with this asap,please if you can go into our profile and do the same that helped this man recover everything that was wrongfully taken from him,we need answers other than vague emails that even if we request why exactly are accounts are being restricted and nothing nor no one can help us unless people do what they did to get this man his account back and like share and comment on my post about this nonsense restriction crap,I've been a loyal Xbox gamer since 2007 and haven't wavered since still loyal still playing on my Xbox everyday since but yet my account gets restricted so please y'all help us as well,Xbox owes us an explanation as to why were our accounts restricted,please help us!!

Coffee_Cat☕️😸's profile picture
Coffee_Cat☕️😸3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Good to know that everything ended up well. But how about those who don't have a lot of subscribers and who can't spread information far enough? I'm sure A LOT of people encountered the same problem and can't find a solution

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps I agree and wish this would be solved for everyone! Hope this will be the beginning of some changes.

Elli's profile picture
Elli3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Congratz on getting your stuff back!

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Thanks Elli!

Pete's profile picture
Pete3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Congrats on getting your account back, going to use your win as precedent to try and get our account back. I'm sure they'll put up the big company defences and shut us out again, it ridiculous how badly they treat customers☹️ @Microsoft @XBOX @XBOXSupport @MicrosoftHelps

Vitosal - I support the #PSBlackout's profile picture
Vitosal - I support the #PSBlackout3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Just came on to see if there was any update, and I'm so happy that your account is back! Dude, that's great. I hope it shows MS that they need to add more options for people and that accounts are not gone. 100% that normies (like me) have no shot for resolutions like this.

Joshua Khane's profile picture
Joshua Khane3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Thanks dude! I appreciate you

OddAIs 🐰's profile picture
OddAIs 🐰3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Better customer service than @PlayStation take notes you jerks

Let Her Solo Me's profile picture
Let Her Solo Me3 months ago

@Microsoft @XBOX @XBOXSupport @MicrosoftHelps Congrats man!!

Related Videos