Marc Benioff says AI now does “30 to 50%” of the work in engineering, coding, and support at Salesforce. He also says there is a 7% error margin and admits hallucinations remain a factor. The future of enterprise software isn't perfect, but it's “pretty good.”

Salesforce CEO Marc Benioff on The Circuit with Emily Chang:

chat are we cooked

7% error margin? That's generous 😬

That table pisses me off so much the entire point of those spaces between the legs so you don't bang your knees and can have a big overhanging table there the rest is useless is like going to a restaurant and just getting bones

💯

Pretty good is more disruptive than perfect. If half of the tickets close themselves with a 7% QA pass, the bottleneck shifts from coding to human review. Next wave of leverage is building guardrails, not more model capacity.

he is hyping agentforce

It shows how salesforce is totally useless

30 to 50%? That's like letting a toddler drive your car. Sure, it’s cute until the 7% error margin crashes you into a tree. "Pretty good" is just a fancy way of saying, "We’re winging it!".

Why I suggested buying the stock months ago. Those who lean into AI will win big. •