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Next Generation 9-1-1 is a massive technology upgrade to our communications 9-1-1 centre. Superintendent Greg Watts explains what it means for Toronto.

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Toronto Police

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🚨 Next Generation 9-1-1 is coming to Ottawa 🚨 We’re upgrading our emergency communications system to a modern, digital network designed for today’s technology. What does that mean for you? ➡️ Nothing changes when you dial 9-1-1 ➡️ Your call will still be answered and handled the same way What does change is what our communicators receive: ➡️ More precise caller location ➡️ More detailed information ➡️ Stronger cybersecurity and backup systems Last year alone, Ottawa’s Communications Centre answered over 350,000 emergency calls — nearly 1,000 every day. This upgrade helps ensure every call is supported by the best technology available. Wherever you are in Ottawa, when you need help, we’re ready to answer. ~ 🚨 Le 9-1-1 de prochaine génération arrive à Ottawa 🚨 Nous modernisons notre système de communications d’urgence grâce à un réseau numérique conçu pour la technologie d’aujourd’hui. Qu’est-ce que ça change pour vous? ➡️ Rien ne change lorsque vous composez le 9-1-1 ➡️ Votre appel sera toujours pris en charge de la même façon Ce qui change, c’est l’information reçue par nos télécommunicateurs : ➡️ Une localisation plus précise des appelants ➡️ Des renseignements plus détaillés ➡️ Une cybersécurité et des systèmes de secours renforcés L’an dernier seulement, le Centre de communications d’Ottawa a répondu à plus de 350 000 appels d’urgence — près de 1 000 par jour. Cette modernisation permet de mieux soutenir chaque appel grâce à une technologie à jour. Où que vous soyez à Ottawa, quand vous avez besoin d’aide, nous sommes prêts à répondre. City of Ottawa
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