Presenting Panasonic Smart AC – India Ka CaptAIn Cool. Designed to perform when it matters the most with unmatched cooling, quality, and trust. Featuring MS Dhoni and Kamiya Jani, Panasonic showcases its reliable and trusted performance that maximizes user comfort with powerful cooling purpose-built for Indian consumers. Panasonic Air... Conditioners stand out with features that redefine everyday comfort: - DustBuster™ for consistent performance - Higher Airflow for faster, even cooling - nanoe™ for cleaner, healthier air - Reliable cooling even at 55°C - AI-powered intelligence with the MirAIe App Explore the entire range of Air Conditioners: #PanasonicIndia #PanasonicAC #PanasonicSmartAC #SmartAC #PanasonicSmartInverterAC #KamiyaJani #CurlyTales #InverterAC #IndiakaCaptainCool #PanasonicXDhoni #CoolestPartnershipEver #MSD #Dhoni #MSDhoni #DustBusterTechnology #Nanoe #AI #MirAIe #CaptainCool #BrandAmbassador #CoolingSolutions #EnergyEfficientACshow more

I have lost confidence in Panasonic and may not consider purchasing any product of your brand in the future. A similar issue had arisen with Hitachi AC about five year ago I have stopped purchasing any products from the Hitachi brand as well.

Hi Ravindraperwa, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

Don't buy Any from @panasonic. My AC is not working since day 1. Multiple technician, multiple repairs- still not resolve. Complaint multiple times through multiple channels. Still got no response from the brand. The service is so bad. @jagograhakjago

@PanasonicIndia Order No: 000136011 Ordered on 23 April – still not delivered. Called 09289659933 40+ times (no response) and 08069841333 says it’s not under them. This is unacceptable. Resolve immediately or I will escalate.

Hi rajnishg123, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

Hi rajnishg123, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

When i tried to do the personal DM , I found massage not going due to some portal issue that why am saying

Worst service center in Jodhpur city. I repair my window ac 20 may 2026 within a week gas leakage again now nobody pickings my phone

Hi dhruv23singh, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

Fix your commerce service, placed order with a promised delivery date of 7/3, got a mail saying will Try to deliver by 12/3. Your webpage shows incorrect status and unable to get any guaranteed delivery @PanasonicIndia

Hi HemanthMullur, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

Appointment for aircondition job no : RO3032626683751, appointment date is 04/03/2026. But service center staff called and informed that you will get a watsap message for confirmation for your service. But the staff is manipulating and changing the service date to 05/03/2026.

Hi SHAMEEMV7, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

Don't buy Panasonic AC online they r just harassing customers. I have ordered ac after 5 days there's not yet any update and still not shipped yet... 1st time buying ac online vry disappoint. Also their executives are not picking calls nor calling back.worst experience first time

Hi VISHALV30814989, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

Purchased 2 Air Conditioners on 18 th April2026. Installation date confirmed only on 24 April 2026 due to peak time schedule. But no one turned up that day. I started calling Panasonic service Centre this morning. But no one is giving a definite reply. Quiet pathetic.

It's been days, and still no one has called me. I only receive messages saying, “We have forwarded your concern to the service centre and the service manager will call you.” However, no one has contacted me. Your team is not ready to understand the customer’s problem,

Panasonic this is beyond pathetic. A "premium" AC that dies after one season, a Team Leader who PROMISES replacement, and then an email quietly denying it? This is how a roadside shop behaves, not a global brand. @NaliniS84513175 @nch1915

Total fake promist from last 15 days fraud company shame on @msdhoni shame on @PanasonicIndia @PanasonicNA @Panasonic_cp They have total gang of cheater all rplies they have already planned how to delay product and how to earn by selling wrong faulty products

Hi SaileshVanjani, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

As a long-time Panasonic customer with multiple Panasonic ACs, I am highly disappointed with both the product reliability and the delay in service resolution. The coil started leaking from 1st year itself and facing multiple issues post that too R31052627584154

Hi SHABABRIZVI7, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

Not call no visit and i got this message yesterday that unit is working ok....how dumb you are you can't hear customer's voice then customer can't bear you...SHAME ON YOUR SERVICE🤑🤑🤑You are just making money.

Pathetic service quality. Three days passed nobody is coming for installation of AC. No satisfactory answer from the customer care and today the customer care number not working. @PanasonicIndia

Hi xxxlibrarianxx, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

Hi MohammedSatzl7, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

Hi MohammedSatzl7, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

1 MONTH, 2 TECHNICIAN VISITS, STILL NO COOLING! New @PanasonicIndia AC bought from @flipkartsupport is DEAD ON ARRIVAL. Order ID: #OD436955842879946100 Model: CS-NU18BKY4WX Day 1 se cooling nahi. Repair fail. Need REPLACEMENT NOW not repair. @jagograhakjago @Consumer4Forum @CSC

I have lost patience, its very much hotter than usual odisha. So i ordered an AC. BUT Ac reached at 20/06/2026 no one is coming to install the AC. It's been 4 days. Tired of calling no one is coming to install. Thts it. I m gonna return it. Worst servies #panasonic

Newly delivered ac.

Pathetic services by Panasonic team. Better not to trust their after sales support. Complaint no R01032626667044 attended by inexperienced team. Attempts to escalate met with reply that Senior not available. Keep generating new complaints R0503262695175. Stay away .

Your after sales service is extremely bad. Not something a Japan based multinational company is capable of such poor service. I was mislead by your Japanese name & have 4 Airconditioners. Firstly you fleece the customer in name of extended warranty which I availed & after 4 years

Urgent Escalation: Demand for Immediate Replacement of Defective Panasonic 1.5 Ton Split Inverter AC (Model: CS-EU18CKY3XFMH) – Unresolved Cooling Issue Since Installation Dear Sir/Madam, I am writing this email with deep disappointment and extreme dissatisfaction regarding the

Don't Purchase this Ac From Panasonic, At the time of purchase they advertise free installation, but after delivery demand installation charges. Panasonic cust care and it's officials refuse to even respond to any email or call. Don't fall for deceptive Advt of Panasonic

Worst customer service. Never buy Panasonic ACs. Recently I have purchased a new hot and cold Panasonic AC. That started giving bad smell immediately and less cooling. I have raised multiple complaints but noresolutionn. Now swing is also not working.

Panasonic this is frustrating. 2 days, order not shipped. 2 weeks no support response via mail, WhatsApp,mail, everywhere . If i post my complaint Publicly you'll reply to DM and then tell me to call the number,call says “agents busy.” Same loop every time. Cancel my order NOW.

This is regarding my service request for my Panasonic Split AC, registered under Job ID: R30052627567682 on 30-May-2026. It has now been more than 14 days since the complaint was registered, but the issue remains unresolved. Gas leakages during a month.

Hi ankitkh29391565, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

After repeated assurances by customer care....no one visited or contacted for installation

Hi ArvindKumar_bbk, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!

Worst service

R22052627483998 my ac repair request there technician came and told me there is chance of leak and will re visit my house on 24.05.2026 but no one has visited yet , have called more than 5 representatives of panasonic but no solution. In delhi without ac is basically a torture.

@PanasonicIndia I purchased a 1 Ton AC via Flipkart, and during installation your technician bent the copper pipe by hand, causing a severe kink (see image). This is improper installation and may impact performance and durability. Request immediate inspection & proper correction.

Hi kajale_kir29103, Good day! Please send us a direct message (DM) so that our Customer Care can directly assist you. Thank you!