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The Customer Experience (CX) initiative has completely changed how the state provides services to Utahns. By using customer feedback to drive the best use of resources and taxpayer dollars, the CX initiative has reduced inefficiencies across all state agencies!

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Utah Governor's Office of Planning and Budget

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10,013 görüntüleme • 1 yıl önce •via X (Twitter)

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The Federal Inland Revenue Service (FIRS) proudly launched the new USSD code *829# initiative aimed at revolutionizing taxpayer engagement and quality service delivery. This initiative is as a result of the new Customer Centricity motto the Taxpayer Services Department has aligned with and keyed into. Here are some highlights from the launch which took place at the FIRS headquarters in Abuja as part of this year’s Customer Service Week celebration. #simplifyingtaxmaximisingrevenue
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The Federal Inland Revenue Service (FIRS) proudly launched the new USSD code *829# initiative aimed at revolutionizing taxpayer engagement and quality service delivery. This initiative is as a result of the new Customer Centricity motto the Taxpayer Services Department has aligned with and keyed into. Here are some highlights from the launch which took place at the FIRS headquarters in Abuja as part of this year’s Customer Service Week celebration. #simplifyingtaxmaximisingrevenue

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We convened key delegates from critical agencies to strategise on Lagos Tourism Support Services, a bold step to make tourism in our state seamless, safe, and trusted. The initiative arose from feedback by stakeholders and Lagosians, especially during the busy “Detty December”.
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We convened key delegates from critical agencies to strategise on Lagos Tourism Support Services, a bold step to make tourism in our state seamless, safe, and trusted. The initiative arose from feedback by stakeholders and Lagosians, especially during the busy “Detty December”.

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Early this morning FBI Omaha and the Douglas County Sheriff’s Office, with the support of several other agencies, conducted an operation serving federal and state warrants on 15 sex offenders across the Omaha metro region as part of the FBI’s Summer Heat initiative. Summer Heat is the FBI's nationwide initiative surging resources to address violent crime in our communities.
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Early this morning FBI Omaha and the Douglas County Sheriff’s Office, with the support of several other agencies, conducted an operation serving federal and state warrants on 15 sex offenders across the Omaha metro region as part of the FBI’s Summer Heat initiative. Summer Heat is the FBI's nationwide initiative surging resources to address violent crime in our communities.

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Somalia has partnered with Türkiye to develop marine resources and combat illegal fishing. The initiative aims to modernise the fishing industry using advanced maritime technology. Watch the full show:
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Somalia has partnered with Türkiye to develop marine resources and combat illegal fishing. The initiative aims to modernise the fishing industry using advanced maritime technology. Watch the full show:

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At #NRF2026, we introduced Gemini Enterprise for Customer Experience (CX) to power the agentic commerce era! Learn how we’re helping retailers deploy AI agents that reason, build and resolve issues autonomously to create seamless shopping experiences →
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At #NRF2026, we introduced Gemini Enterprise for Customer Experience (CX) to power the agentic commerce era! Learn how we’re helping retailers deploy AI agents that reason, build and resolve issues autonomously to create seamless shopping experiences →

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The Great American Recovery Initiative will bring together federal, state, and local resources to support addiction recovery treatment and prevention 🇺🇸
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In commemoration of Customer Service Week 2025, themed “Mission Possible,” NIMC took services to the people reaffirming our commitment to accessible, inclusive, and customer-centered identity services across Nigeria. #CSW2025
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In commemoration of Customer Service Week 2025, themed “Mission Possible,” NIMC took services to the people reaffirming our commitment to accessible, inclusive, and customer-centered identity services across Nigeria. #CSW2025

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Today marks the inauguration of the new Bazamfara Buses under the Zamfara State Mass Transit Authority, aimed at improving the state’s mass transit and commercial transportation system. All buses will be monitored in real-time and equipped with free Wi-Fi service to enable passengers to access the internet. This initiative by the Governor is aimed at easing and enhancing public transit within the state, as well as for those traveling outside Zamfara. An effective fleet management system has also been implemented, which is customer-centric and designed to block revenue leakages.

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We appreciate our customers' feedback. Thank you for choosing us, and we will continue to provide the best customer experience. #OPayBeyondBanking
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We appreciate our customers' feedback. Thank you for choosing us, and we will continue to provide the best customer experience. #OPayBeyondBanking

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What does customer experience look like when the era of guesswork is over? At Cisco Live, the conversation went beyond technology to transformation. The era of guesswork in customer experience is over. At Cisco Live, I spoke with Carlos Pereira, Cisco Fellow & Chief Architect for CX, to talk about what "agentic speed" really means for enterprise leaders: → From visibility to action → From reactive ops to resilient systems → From pilots to production What separates leaders from laggards right now? Courage. Watch the full conversation 👇 #CiscoLive #CiscoPartner #CustomerExperience #CX
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What does customer experience look like when the era of guesswork is over? At Cisco Live, the conversation went beyond technology to transformation. The era of guesswork in customer experience is over. At Cisco Live, I spoke with Carlos Pereira, Cisco Fellow & Chief Architect for CX, to talk about what "agentic speed" really means for enterprise leaders: → From visibility to action → From reactive ops to resilient systems → From pilots to production What separates leaders from laggards right now? Courage. Watch the full conversation 👇 #CiscoLive #CiscoPartner #CustomerExperience #CX

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NEW: CAVA CEO says businesses are entering a decade of data transformation. It's all about using new tech to unlock the power of data and connect the dots across inputs to improve customer experience, ops, and the health of the business. FULL:
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NEW: CAVA CEO says businesses are entering a decade of data transformation. It's all about using new tech to unlock the power of data and connect the dots across inputs to improve customer experience, ops, and the health of the business. FULL:

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We appreciate our customers' feedback. Thank you for choosing us, and we will continue to provide the best customer experience. #OPayBeyondBanking #OPay
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🚨 AWESOME! The North Carolina Legislature has OVERRIDDEN the Democrat governor's veto, forcing a new law to take effect that BLOCKS taxpayer funds from going to illegal aliens in welfare and housing It also requires state police to cooperate with ICE and help deportations 👏🏻 BIG WIN IN NC! Taxpayer dollars should NEVER have been helping illegals in the first place. "Senate Bill 153, legislation that in part orders to agencies to ensure any and all beneficiaries of state services can prove citizenship."

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We appreciate our customers' feedback. Thank you for choosing us, and we will continue to provide the best customer experience. #OPayBeyondBanking #OPayloyaltycustomers
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We appreciate our customers' feedback. Thank you for choosing us, and we will continue to provide the best customer experience. #OPayBeyondBanking #OPayloyaltycustomers

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