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The old SaaS playbook is dead. Before: Great UI = great product. API was a nice-to-have. Now: Agents run 24/7 They live in terminals They talk through MCPs The UI is the nice-to-have. The API is the product. Sam Altman said it best: Every company is going to be...

29,048 görüntüleme • 5 ay önce •via X (Twitter)

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Sam Altman on what startups get wrong about culture A lot of startups think they have a great culture because there’s free food, everyone does yoga together, and everyone’s super nice to each other. But as Sam explains: “The culture that matters to the best people is one where they can just come and be really productive and be around other great people. If you have a culture which looks good on the surface but somehow rejects super talented people… I think that can be a real problem.” In this interview from 2017, Sam warns that it’s very easy to get entitled employees: “Everyone wants to work exactly how they want. They want to be really rich right now. If the company is not going to get liquid next year, they’re going to go somewhere else.” It may sound crazy to expect employees to join a company and stay there for 5-10 years, but at the best companies, that’s what happens. Sam urges founders to ask themselves: “What do we have to do to get the best people to stay at our company for 5-10 years?” Then go make that your culture. “One of the things that is included in that is wild success for the company and a mission that people care about,” Sam argues. “You need to create an environment where really great people will want to come, work with each other, and not have to deal with the crap that they do at most companies.” Culture isn’t benefits. Culture is how you hold each other accountable to the mission and help your team do the best work of their lives. Video source: Y Combinator (2017)

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Sam Altman on the Paul Graham advice that saved Open AI: “Always make an API” Four years into OpenAI, Sam Altman and the team realized that they would have to build a really big company to fund the development of their increasingly capital-intensive foundation models. “We had this model called GPT-3,” Sam recalls. “I was turning up the urgency on the company to try and figure out a product, and we just couldn’t. It was cool, but it wasn’t good enough to make something that worked.” Then Sam remembered a piece of advice from Y Combinator founder Paul Graham that stuck with him: “You should always make an API. No matter what, you should make an API. Good stuff will happen.” Out of ideas for a product, the OpenAI team decided to make GPT-3 available as an API. “Maybe somebody will figure out something to do with it,” Sam thought. A few copywriting applications like Jasper and Copy AI did take off using the GPT-3 API, but OpenAI also noticed interesting behavior that eventually became a sleeper hit: “Some people — not a lot — would just chat with that thing all day,” Sam explains. “It wasn’t very good but there was clear user signal that people wanted to talk to the models. And given that that was the only thing besides copywriting that had real traction, we said, ‘Maybe this is just he product we should build.’” On November 30, 2022, ChatGPT was released to the public as a “research preview” using a model from the GPT-3.5 series. It reached over a million users in five days. Video source: Khosla Ventures (2025)

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