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The problem with BCD (Blaming, Complaining, Defensiveness) is that when you're done BCD'ing, your problems still exist but you are no closer to solving them or moving past them.
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Unrealized expectation(s) is/are source of much unhappiness. Need to identify & then communicate, what actual 'problems' are (Step 1). Then, only, move on to Step 2, etc. If not, perpetual build on quicksand, ala Sacramento Kings. (Sorry, could not resist.)

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Defensiveness is not the same as either 1 & 2. How so?Please identify Step 1 in any problem solving process? (i.e. Need to accurately identify what actual problem is.)

Once 'Step 1' is completed, someone is significantly 'closer' to The End.
