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The problem with BCD (Blaming, Complaining, Defensiveness) is that when you're done BCD'ing, your problems still exist but you are no closer to solving them or moving past them.

72,758 görüntüleme • 1 yıl önce •via X (Twitter)

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Unrealized expectation(s) is/are source of much unhappiness. Need to identify & then communicate, what actual 'problems' are (Step 1). Then, only, move on to Step 2, etc. If not, perpetual build on quicksand, ala Sacramento Kings. (Sorry, could not resist.)

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Defensiveness is not the same as either 1 & 2. How so?Please identify Step 1 in any problem solving process? (i.e. Need to accurately identify what actual problem is.)

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Once 'Step 1' is completed, someone is significantly 'closer' to The End.

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