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This is from HEB in Burleson, TX! Hearing they’ve been dealing with issues for the past few days—and then this happened. A reminder that sometimes the smallest moments for people can turn into the biggest blessings. 🎄 Absolutely love seeing things like this. Have you ever witnessed something like... show more
646,227 views • 9 months ago •via X (Twitter)
49 Comments

HEB gives back to the community in a huge way. They do alot of sponsorships and the customer service is excellent.

Love to hear that! 🇺🇸

I love H-E-B! What a blessing to those who were there! Not many companies would have done something like that. 💕

Hope all is well Jordyn! Happy Holidays…🎄💯🇺🇸

Thanks Tony! Merry Christmas to you & yours aa well! 🎄✝️🎁

I live in central Texas and HEB is absolutely the best experience I’ve had in grocery shopping !

Many people share that same thought! 🇺🇸

Lowkey, this is typical HEB vibes for the most part. They’re my goto💯🎄🐍

Love to hear that! Good vibes… 🇺🇸

HEB is awesome! It quickly became my go to grocery store when I moved to Texas!

Random acts of kindness help start the healing process for all the division experienced in our country over last decade.

Wow actual customer service. Im old enough to remember what that used to feel like.

"please stay where you are" ... In other words, don't try to circle back and fill the cart up.

@HEB is the best company in the state of Texas. They truly care for our communities and are the first to take action to help us in every way! #I 💙my HEB

Wow. What a Merry Christmas for the residents of Burleson, TX

@MiwagaOkech6 It’s definitely a good Christmas! 🇺🇸

Great grocer. People are always friendly. Always busy. Lots to choose from. I’m noticing now Kroger has forced their employees to be more friendly 😂 but that’s good 🤭

This is how we do it in Texas.

Sounds about right. I visit that HEB once a month. 🇺🇸🇺🇸🇺🇸

Hope all is well Dave! 🇺🇸

Thank you very much TL! All is well 🇺🇸 Blessings upon you 🙏💨💨💨

This is why they are the best!!

Bingo! 🇺🇸

I was there yesterday. I think I went on the wrong day!

Yes! 💯🇺🇸

Yes! During the 2021 freeze @HEB did the same thing

A burger restaurant where I live did that. A sign said their entire system was down, and as I was driving away, but still in the parking lot, a man came out and shouted they’ll still give me food. Everyone who came in got a free meal.

They’re good people in that location. We go there a lot. They really do treat everyone like family, and everyone in the community has made it a point to shop for all their last minute items there since this happened a couple days ago

The issue I see with this is people trying to grab more items as if they were going to buy them. Because it’s “free”.

HEB is a blessing to Texas. They put their communities and Texas first, and they are always super helpful and kind--to both the customers and each other.

@HEB is the best. I sometimes drive to a different city, past at least twenty other grocery stores, to shop there and grab a few things only HEB carries.

That’s my HEB ❤️

I love HEB. We exclusively shop there for baked goods!

This HEB and it's management are amazing!! We shop this store often. After battling power outages and issues with the store, they said this is the least that they could do to thank their customers for sticking with them! Love the city i live in!!

I worked for HEB. Hands down the best employer I ever had !

I wish other large retailers would take note. Whatever those groceries cost the company, they have earned a store full of lifetime loyal customers. On top of that, word of mouth (including this video) is priceless. Very few advertising campaigns would have this big of ROI.

They did this during the 2021 Winter Storm in Central Texas. The power kept going on and off.

Annnnnnnd… FIRED! If I were the corporate office and saw this I would IMMEDIATELY send a replacement manager, or go myself, and fire this woman on the spot and close the store until the POS systems were working again. Of course, there could be something behind the scenes that better explains her actions, but that’s not what were shown. We’re just shown her complete carelessness in costing the company THOUSANDS of dollars, lost inventory, potential fraud and malfeasance. Because there is no way to track what’s going out the door, it is a free-for-all for customer AND STAFF to load up items and steal them out the front door. The store manager also now can write-off truly stolen items as having been covered by this apparent give-away which is FRAUD against @HEB corporate. Moreover, if the Butt family is allowing this chain-wide then they may be perpetrating a conspiracy of fraud (RICO) under the guise of “charity.” This may require the @US_FDA @TheJusticeDept @PamBondi @AGPamBondi @USDA and even @HHSGov @SecKennedy looking into @HEB Wellness’ business practices.

Corporate will definitely have questions about this? 🇺🇸

@heb is the best grocery store in the country. Superb food quality and pricing while taking care of employees as well. 🙏

🤦🏾♂️ loss prevention right now.

What did she say they were going to do ? I couldn’t make it out.

Everything in your cart is free! 🇺🇸

Oh wow! I thought maybe that’s what she said. Very awesome! 👏

@LynneB8898 Do you know that HEB in Texas is a monopoly? 🤣🤣🤣

The system at our Trader Joe’s went down this summer. So everyone had to leave and leave all their food behind. They should’ve done this!

And THATS how you get return customers

HEB is a class act

They sure are! 🇺🇸
