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This is how we build an agentic workflow. We put each step into 4 buckets, and I was surprised how few were agentic. - Delete. After AI, this step is not necessary. - Plain code. The step follows rules and needs no judgment, for example a simple API call....

11,969 Aufrufe • vor 5 Tagen •via X (Twitter)

4 Kommentare

Profilbild von catman
catmanvor 5 Tagen

The quote example makes the boundary concrete: let the agent judge customer value and resource allocation, but keep approval, negotiation, signing, and payment submission with people.

Profilbild von TanyaZ
TanyaZvor 5 Tagen

Same for me. I build the steps with plain rules first and add AI only where rules can't do the job. The data comes together in one place, and I still make the call.

Profilbild von MoonHuang
MoonHuangvor 5 Tagen

I'd split the quote itself: plain code for fixed prices and totals, an agent for choosing the right package, a person for approving an exception. Does that match how you built it?

Profilbild von shobhanai
shobhanaivor 4 Tagen

Reserve AI agents strictly for judgment steps; handle rules with plain code and high-stakes actions with humans.

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