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This is sparking a real debate… 🌯 A customer went into Chipotle and asked for extra rice—something many people believe is supposed to be free. But this time, the manager stepped in and said he’d have to charge for it. What should’ve been a simple request instantly turned into... show more
623,673 Aufrufe • vor 5 Monaten •via X (Twitter)
36 Kommentare

The manager's right. "Extra" rice isn't free by definition—it's portion control to keep costs down and prevent abuse during promos. Customers expecting unlimited add-ons for free are why prices keep rising everywhere. Consistency matters, but so does not turning "free" into an all-you-can-eat loophole. Would still hit Chipotle though

Exactly @AngelMD1103 Extra = extra, not unlimited. Portion control keeps the BOGO deals alive instead of turning Chipotle into an all-you-can-eat loophole. Smart call, manager!

why are people still eating at chipotle

What a bunch of losers! Anything extra should legitimately carry a cost. Otherwise sure. I'll have a bowl with 9 scoops of rice and extra everything so I can feed my entire family. Stop being cheap ass losers and pay for what you want....

The manager was saying that he was on scoop number 5, which is a bit excessive

Watch the video, the asshole wants five extra scoops, not one.

extra rice means 1 extra scoop for free. not infinite scoops. Clearly they're trying to take advantage of the chipotle after the viral "get all free extra if you record" tiktok bullshit. the manager is in the right. dont tolerate their bullshit. kick them out.

No fuck you, pussy boy. Stop with that it’s free. When you come in phone a blazing talking shit - you have lost the battle !!!!!!!

If it was always free, you can’t suddenly switch up without clearly telling customers. That’s how frustration starts. At the same time, people do take advantage, so I understand a manager trying to control portions. The real issue is consistency. Either it’s free or it’s not, but it shouldn’t depend on who’s behind the counter that day. Businesses lose more customers from confusion than from giving an extra scoop of rice.

you can literally request extra rice or beans in the app? at no cost. so manager is wrong. meat tells u there is an extra

Last time I got a Chipotle burrito it was almost ALL rice and I was like “I have a rice cooker at home, I can make this myself” and I never went back

So, you think someone holding a camera, laughing, purposely antagonizing the workers where eventually you hear them yell “ICE” a couple of times after they threatened police. Let me ask you this, did you even watch the full video because why are you ok with them chanting ICE?

If you want extra food you pay for it! I don’t care what it is!

“It supposed to be free” Easiest way to show your level of intelligence. People like this is why good things get taken away from the masses but it turn into some race/class bs because that’s easy to manipulate people’s emotions. Even though she says, one scoop is free you got 5; it’s irrelevant to so many and because of that there will be no free scoops. Thank these asshats…

I thought the manager was professional, these guys were giving her a hard time.

Meh, they reserve the right to charge, so just leave. People are so habitual when it comes to fast food they just can't simply say okay thanks bye.

@ChipotleTweets is garbage , I stopped going there years ago because they skim the food really bad

How do you define extra rice? Some times you go there and get a half scoop… the next time two full scoop. That’s always been my issue with them - inconsistency.

@amwishart they're cracking down mah boi!

These are the people who drive up the costs for everyone. Chipotle uses fresh, premium ingredients. Guess what? They cost money. Go to Taco Bell, and see if they even offer extra rice.

Over priced franchise, stop eating at these places, making them wealthier and start cooking your own food.

These guys are trolling, but…. Everything other than the meat and guacamole should be included, not “free”, but you can get as much as you want (that fits the bowl). The only real cost is in the meats and their profit margin is definitely enough to cover the random person who wants some extra rice, beans, cheese, whatever. Most people don’t want extra filer…

These people ruin it for everyone. Leave these people alone. They hook you up with an extra spoon but you still complain like a bitch

@MrWhiteMAGA Chipotle has been consistently going downhill, it’s very easy to stop going there.

I was on their side until they said ICE! Go fuck yourselves assholes, arguments can be resolved much faster and more efficiently when threats aren’t thrown around like it’s no big deal

Extra rice is free on the app.

Extra rice and extra beans is supposed to be free. Chipotle has never charged and isn’t supposed to charge for anything extra other than a MEAT. Only chicken, and carne, al pastor is extra, not any of the grains or toppings. Unless you’re getting guacamole or queso blanco. 🥴

Sadly when enough people start taking advantage the company has an obligation to respond. Otherwise that’s just bad business

Ya gotta be a new kind of stupid to assume “extra something” is free

Quick facts to cut through the noise: Chipotle's official policy lists rice as a free base protein option (like chicken or sofritas). Their menu board spells it out unlimited scoops within reason for that base. But "extra" beyond your standard portion? They've charged for it inconsistently since at least 2022, per their own FAQs and employee training docs. Managers have discretion to enforce portion control to avoid waste, especially post-pandemic when food costs spiked 20-30% industry-wide. Customer's side: Feels like bait-and-switch if it's been comped locally before. Loyalty builds on those unspoken perks why nickel-and-dime now? Manager's side: Portions average 4oz rice per bowl doubling up jacks costs without revenue. Chains like Chipotle lost billions in shrink from over-portioning pre-2023 crackdowns. Fair play when lines form and ingredients run dry.

Fuck that nerd! Pay for the extra is you want extra

These guys are asshats. Those bowls are full of rice. They just kelt asking for extra until they finally said they have to charge.

Extra rice or extra drama? Honestly, if they start charging for everything that used to be free, I might just roll my own burrito at home.

Extra Rice is free on the app. Just checked.
why bother these people? You had five scoops of rice! how much more could you eat your plate looked full, they should have had a big burly chef toss you out on your ass.

Dawg I've been to Chipotle 1 time in my life it was also they last they mid AF and price is a Scam
