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This weekend's highly destructive severe weather caused widespread damage to utility infrastructure. We understand how frustrating it is to be without electricity, and we have a crew 1,300 strong on the ground today. We appreciate your understanding as restoration continues.
17,088 görüntüleme • 3 yıl önce •via X (Twitter)
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Day 4 … no power I don’t see many of us that excited this 4th of July here. Hopefully we see a 3-4 days no power DISCOUNT on our NEXT AMEREN BILL 💸 💵

How about @GovParsonMO could get the #NationalGuard involved? This is clearly an #emergency and I feel like they might at least be able to assist with clean-up of trees etc. What is the state government doing? Honestly! Maybe they're making a great effort and I just don't see it.

Explain how the entire Ameren presence in U City has been trucks sitting idle and workers standing around? HOW is it still out 4 days later? Are u gonna pay us back for fridge-fulls of food we've had to toss? Are you going to make sure my pets don't overheat while I'm at work?

If your crew of 1300 is on the ground today, how come the number of outages haven’t budged from 30000 in hours and hours? We are miserable and it is dangerously hot! Going on day 4. I want an ETA on my address. I’ve been waiting since SATURDAY.

How is it during a major power outage you have no one in the office to field a phone call? I get it is the holiday but you guys have a crisis going on and you have no one to field calls. Come on Ameren.....

Our Customer Service Center is available 24 hours a day for emergencies including power outages. They can be reached at 800.552.7583.

It's not frustrating. It's enraging. Next time my bill is due, I urge you to be patient. We're doing the best we can. We'll get to you when it's safe to do so.

I talked to a live person from @AmerenMissouri and they couldn’t give me a answer on when the power would be restored so why are y’all telling people to send a message if you don’t have a answer

Still wont tell us what area yall will be in. Yall know exactly what we askin for and yall are purposely ignoring our specific requests. Doing THAT is what makes companies UNTRUSTWORTHY!! Oh yeah thanks for that generic ass response at 1 am. Turn my shit on TODAY!!

Can yall at least say where yall turned on the power at

