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Trading platforms are ridiculously complex. One hiccup anywhere from exchange connections to cloud servers can create an issue. Over the years, we've built tons of safeguards and redundancies, but we're still paranoid. Apart from all of this, we've built a new emergency trading mode using WhatsApp. In case of...

82,680 views • 1 year ago •via X (Twitter)

35 Comments

Nithin Kamath's profile picture
Nithin Kamath1 year ago

Link to the post

Upgrade Your Life's profile picture
Upgrade Your Life1 year ago

Now users will demand regular trading through WhatsApp to make it more convenient 😄😄

Delta Delta's profile picture
Delta Delta1 year ago

Awesome step towards reliability—love the paranoia paying off! But as a trader, this sparks some thoughts: What if WhatsApp itself crashes during a market meltdown? Meta's not immune (remember those global outages)? It's on Azure—great independence from AWS, but what about Azure-specific failures, like the CrowdStrike chaos? Security-wise, sending PAN/OTP via WhatsApp—how bulletproof is that against hacks? Any plans for multi-messenger support, like Telegram, for true redundancy?

Bhuvenesh Gupta's profile picture
Bhuvenesh Gupta1 year ago

@zerodha Dear @zerodha, please add a permanent disable option for F&O trading. Many like me struggle with the temptation, leading to repeated losses. This feature can protect youth & retail investors from high-risk exposure. 🙏 #ResponsibleTrading #Zerodha

BlockseBlock's profile picture
BlockseBlock1 year ago

Trading so Paranoid, they built a WhatsApp panic button.

Dinesh's profile picture
Dinesh1 year ago

This paranoia is justified. One platform outage during volatile market hours = disaster for traders. WhatsApp backup is clever, but the industry needs platforms built for 99.99% uptime from scratch. That’s our focus at @CapMintOfficial : trading tools you can actually depend on. Reliability first ,features second!

Shreyash's profile picture
Shreyash1 year ago

More of system design by Zerodha. Love it.

Max Shah's profile picture
Max Shah1 year ago

Need of an hour Will move from @5paisa to Zerodha now

Devang shukla's profile picture
Devang shukla1 year ago

Hi Your name change process is pathetic. I can change name in PAN card, Aadhar, voter ID card but couldn't not on zerodha. Customer service is downgraded day by day. I have invested in zerodha in earlier days but now thinking to shift to other broker .

Thats Wonderful's profile picture
Thats Wonderful1 year ago

Nithin anna make block deals and promoter buying in events

Vikas Sharma's profile picture
Vikas Sharma1 year ago

Dear @Nithin0dha. Being in the s/w domain, can fully comprehend what you mean by operations & redundancies. Hats off to you. A suggestion - Pl. work on the frontend, offer headless platform, reporting features etc., As competition is severe and cut-throat and fast catching up.

optiontrader's profile picture
optiontrader1 year ago

If Nikhil Kamath imports Russian Oil due to his closeness with Narendra Modi, will microsoft azure stop working as in case of nayara @grok ? in such case why will whatsapp - a meta platform work and what will happen to his brother. will he be left alone to deal with having family

Blue Hatchet Man 🏆🏆's profile picture
Blue Hatchet Man 🏆🏆1 year ago

Kite backup is still not failure proof as it still used the OMS the backend servers that are physical machines managed by your team. What if there is a power failure due to a local natural disaster there? Your whole system goes down!

JATIN's profile picture
JATIN1 year ago

@Ashish1Nanda Sir when it will available on @kotakneo.

amit's profile picture
amit1 year ago

When will you allow to make Bull spread for leap years in index?

Shresth Deora's profile picture
Shresth Deora1 year ago

Hi Nithin, one issue that i have been facing since 2021. The Charts lags when you keep then open for long time.. This doesn't happen with trading view. Its very frustrating the whole browser lags in which Zerodha is opened. I have very high end laptop and tried diff browsers.

Peppers chan on hiatus's profile picture
Peppers chan on hiatus1 year ago

Dawg is it that hard to run and manage your services on fully owned and managed servers, thst too when you are ~$10bn firm Atleast backup to poora khudke servers pr run krte

Mustak Ahmed's profile picture
Mustak Ahmed1 year ago

@zerodha "I caution everyone against opening a Demat account with Zerodha{Kite}. It has numerous hidden charges that can be extremely frustrating."

Chakravarthy Raam (Bharat Ma Ka Beta)'s profile picture
Chakravarthy Raam (Bharat Ma Ka Beta)1 year ago

behind paranoia lurks success

A's profile picture
A1 year ago

Apparently name change is ridiculously archaic and draconian process with Kite.. pdf forms ? Come on ? There has to be a better way

Vaibhav's profile picture
Vaibhav1 year ago

Very helpful

Akash Goyal's profile picture
Akash Goyal1 year ago

Great initiative

Vijay NiftyTracker's profile picture
Vijay NiftyTracker1 year ago

end of day, all trades go via a single or couple of "wires" to the exchange & feedback received?

Akki369's profile picture
Akki3691 year ago

Sir, creative team ko kaam para lagao aur web terminal thoda advanced and acha banao.

Mariyappagari RaviSankar's profile picture
Mariyappagari RaviSankar1 year ago

Tried this option just now it’s awesome thank you @zerodha for providing this feature to customers.

ravishah's profile picture
ravishah1 year ago

SUPERB

Sandeep Mahara's profile picture
Sandeep Mahara1 year ago

Why you have not given IRRA option to zerodha users instead of Kite backup

GOURAV Choudhary's profile picture
GOURAV Choudhary1 year ago

Dear kindly connect the position and order status on my apple watch so easily manage working hours in my office.

sathish's profile picture
sathish1 year ago

Wow, Awesome!

Sumit Kumar's profile picture
Sumit Kumar1 year ago

Wow awesome hats off @zerodha 👏

S@g@'s profile picture
S@g@1 year ago

sub bakwas ...do you have any accountability if your app stop working for few seconds and people loose money becz of that ? will you companset?

Pandarsola's profile picture
Pandarsola1 year ago

Where i can get zerodha whatsapp link?

ACE's profile picture
ACE1 year ago

@upstox Hey, Upstox team.. Can you give us retail users something similar to protect us from front-end technical glitches. If not, then probably we'll have to move to Zerodha pretty soon.

Miles & Kilometres's profile picture
Miles & Kilometres1 year ago

Have you considered Telegram as an strategic alternative? You can build Complex Workflows on Telegram See them in action

Pikachuuu's profile picture
Pikachuuu1 year ago

Lol were you behind the delta exchange outage today

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