Trading platforms are ridiculously complex. One hiccup anywhere from exchange connections to cloud servers can create an issue. Over the years, we've built tons of safeguards and redundancies, but we're still paranoid. Apart from all of this, we've built a new emergency trading mode using WhatsApp. In case of... a disaster scenario, which we hope never happens, and the Kite web and mobile both become inaccessible during market hours, this backup mode will allow you to cancel orders and exit positions. It runs on a completely separate infrastructure and is designed to be independent of Kite. Watch this video to know how to enable it.show more

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Now users will demand regular trading through WhatsApp to make it more convenient 😄😄

Awesome step towards reliability—love the paranoia paying off! But as a trader, this sparks some thoughts: What if WhatsApp itself crashes during a market meltdown? Meta's not immune (remember those global outages)? It's on Azure—great independence from AWS, but what about Azure-specific failures, like the CrowdStrike chaos? Security-wise, sending PAN/OTP via WhatsApp—how bulletproof is that against hacks? Any plans for multi-messenger support, like Telegram, for true redundancy?

@zerodha Dear @zerodha, please add a permanent disable option for F&O trading. Many like me struggle with the temptation, leading to repeated losses. This feature can protect youth & retail investors from high-risk exposure. 🙏 #ResponsibleTrading #Zerodha

Trading so Paranoid, they built a WhatsApp panic button.

This paranoia is justified. One platform outage during volatile market hours = disaster for traders. WhatsApp backup is clever, but the industry needs platforms built for 99.99% uptime from scratch. That’s our focus at @CapMintOfficial : trading tools you can actually depend on. Reliability first ,features second!

More of system design by Zerodha. Love it.

Need of an hour Will move from @5paisa to Zerodha now

Hi Your name change process is pathetic. I can change name in PAN card, Aadhar, voter ID card but couldn't not on zerodha. Customer service is downgraded day by day. I have invested in zerodha in earlier days but now thinking to shift to other broker .

Nithin anna make block deals and promoter buying in events

Dear @Nithin0dha. Being in the s/w domain, can fully comprehend what you mean by operations & redundancies. Hats off to you. A suggestion - Pl. work on the frontend, offer headless platform, reporting features etc., As competition is severe and cut-throat and fast catching up.

If Nikhil Kamath imports Russian Oil due to his closeness with Narendra Modi, will microsoft azure stop working as in case of nayara @grok ? in such case why will whatsapp - a meta platform work and what will happen to his brother. will he be left alone to deal with having family

Kite backup is still not failure proof as it still used the OMS the backend servers that are physical machines managed by your team. What if there is a power failure due to a local natural disaster there? Your whole system goes down!

@Ashish1Nanda Sir when it will available on @kotakneo.

When will you allow to make Bull spread for leap years in index?

Hi Nithin, one issue that i have been facing since 2021. The Charts lags when you keep then open for long time.. This doesn't happen with trading view. Its very frustrating the whole browser lags in which Zerodha is opened. I have very high end laptop and tried diff browsers.

Dawg is it that hard to run and manage your services on fully owned and managed servers, thst too when you are ~$10bn firm Atleast backup to poora khudke servers pr run krte

@zerodha "I caution everyone against opening a Demat account with Zerodha{Kite}. It has numerous hidden charges that can be extremely frustrating."

behind paranoia lurks success

Apparently name change is ridiculously archaic and draconian process with Kite.. pdf forms ? Come on ? There has to be a better way

Very helpful

Great initiative

end of day, all trades go via a single or couple of "wires" to the exchange & feedback received?

Sir, creative team ko kaam para lagao aur web terminal thoda advanced and acha banao.

Tried this option just now it’s awesome thank you @zerodha for providing this feature to customers.

SUPERB

Why you have not given IRRA option to zerodha users instead of Kite backup

Dear kindly connect the position and order status on my apple watch so easily manage working hours in my office.

Wow, Awesome!

Wow awesome hats off @zerodha 👏

sub bakwas ...do you have any accountability if your app stop working for few seconds and people loose money becz of that ? will you companset?

Where i can get zerodha whatsapp link?

@upstox Hey, Upstox team.. Can you give us retail users something similar to protect us from front-end technical glitches. If not, then probably we'll have to move to Zerodha pretty soon.

Have you considered Telegram as an strategic alternative? You can build Complex Workflows on Telegram See them in action

Lol were you behind the delta exchange outage today